CVE-2025-54366 (GCVE-0-2025-54366)

Vulnerability from cvelistv5 – Published: 2025-07-26 03:35 – Updated: 2025-07-28 15:00
VLAI
Title
FreeScout's deserialization of untrusted data leads to Remote Code Execution
Summary
FreeScout is a lightweight free open source help desk and shared inbox built with PHP (Laravel framework). In versions 1.8.185 and below, there is a critical deserialization vulnerability in the /conversation/ajax endpoint that allows authenticated users with knowledge of the APP_KEY to achieve remote code execution. The vulnerability occurs when the application processes the attachments_all and attachments POST parameters through the insecure Helper::decrypt() function, which performs unsafe deserialization of user-controlled data without proper validation. This flaw enables attackers to create arbitrary objects and manipulate their properties, leading to complete compromise of the web application. This is fixed in version 1.8.186.
Severity
8.6 (High)
CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N
SSVC
Exploitation: poc Automatable: no Technical Impact: partial
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2025-07-28 14:59 UTC
CWE
  • CWE-502 - Deserialization of Untrusted Data
Assigner
GitHub_M CNA under the mitre root
CNA scorecard C 72/100 over 7820 records in the last 180 days details
References
Impacted products
Vendor Product Version CPE status
freescout-help-desk freescout Affected: < 1.8.186
guessed Create a notification for this product.
Show details on NVD website
To clipboard 

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