CVE-2025-20358 (GCVE-0-2025-20358)

Vulnerability from cvelistv5 – Published: 2025-11-05 16:31 – Updated: 2026-02-26 17:47
VLAI
Title
Cisco Unified Contact Center Express Editor Authentication Bypass Vulnerability
Summary
A vulnerability in the Contact Center Express (CCX) Editor application of Cisco Unified CCX could allow an unauthenticated, remote attacker to bypass authentication and obtain administrative permissions pertaining to script creation and execution. This vulnerability is due to improper authentication mechanisms in the communication between the CCX Editor and an affected Unified CCX server. An attacker could exploit this vulnerability by redirecting the authentication flow to a malicious server and tricking the CCX Editor into believing the authentication was successful. A successful exploit could allow the attacker to create and execute arbitrary scripts on the underlying operating system of an affected Unified CCX server, as an internal non-root user account.
SSVC
Exploitation: none Automatable: yes Technical Impact: total
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2025-11-06 04:55 UTC
CWE
  • CWE-306 - Missing Authentication for Critical Function
Assigner
cisco CNA under the mitre root
CNA scorecard C 66/100 over 431 records in the last 180 days details
Impacted products
Vendor Product Version CPE status
Cisco Cisco Unified Contact Center Express Affected: 10.5(1)SU1
Affected: 10.6(1)
Affected: 11.6(1)
Affected: 10.6(1)SU1
Affected: 10.6(1)SU3
Affected: 11.6(2)
Affected: 12.0(1)
Affected: 11.0(1)SU1
Affected: 11.5(1)SU1
Affected: 10.5(1)
Affected: 12.5(1)
Affected: 12.5(1)SU1
Affected: 12.5(1)SU2
Affected: 12.5(1)SU3
Affected: 12.5(1)_SU03_ES01
Affected: 12.5(1)_SU03_ES02
Affected: 12.5(1)_SU02_ES03
Affected: 12.5(1)_SU02_ES04
Affected: 12.5(1)_SU02_ES02
Affected: 12.5(1)_SU01_ES02
Affected: 12.5(1)_SU01_ES03
Affected: 12.5(1)_SU02_ES01
Affected: 11.6(2)ES07
Affected: 11.6(2)ES08
Affected: 12.5(1)_SU01_ES01
Affected: 12.0(1)ES04
Affected: 12.5(1)ES02
Affected: 12.5(1)ES03
Affected: 11.6(2)ES06
Affected: 12.5(1)ES01
Affected: 12.0(1)ES03
Affected: 12.0(1)ES01
Affected: 11.6(2)ES05
Affected: 12.0(1)ES02
Affected: 11.6(2)ES04
Affected: 11.6(2)ES03
Affected: 11.6(2)ES02
Affected: 11.6(2)ES01
Affected: 10.6(1)SU3ES03
Affected: 11.0(1)SU1ES03
Affected: 10.6(1)SU3ES01
Affected: 10.5(1)SU1ES10
Affected: 11.5(1)SU1ES03
Affected: 11.6(1)ES02
Affected: 11.5(1)ES01
Affected: 10.6(1)SU2
Affected: 10.6(1)SU2ES04
Affected: 11.6(1)ES01
Affected: 10.6(1)SU3ES02
Affected: 11.5(1)SU1ES02
Affected: 11.5(1)SU1ES01
Affected: 11.0(1)SU1ES02
Affected: 12.5(1)_SU03_ES03
Affected: 12.5(1)_SU03_ES04
Affected: 12.5(1)_SU03_ES05
Affected: UCCX 15.0.1
Affected: 12.5(1)_SU03_ES06
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        "references": [
          {
            "source": "psirt@cisco.com",
            "tags": [
              "Vendor Advisory"
            ],
            "url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cc-unauth-rce-QeN8h7mQ"
          }
        ],
        "sourceIdentifier": "psirt@cisco.com",
        "vulnStatus": "Analyzed",
        "weaknesses": [
          {
            "description": [
              {
                "lang": "en",
                "value": "CWE-306"
              }
            ],
            "source": "psirt@cisco.com",
            "type": "Secondary"
          }
        ]
      }
    },
    "redhat_vex": {
      "current_release_date": "2026-03-27T08:53:58+00:00",
      "cve": "CVE-2025-20358",
      "id": "CVE-2025-20358",
      "initial_release_date": "2025-01-01T00:00:00+00:00",
      "product_status:known_not_affected": "1",
      "source": "Red Hat CSAF VEX",
      "status": "final",
      "title": "Cisco Unified Contact Center Express Editor Authentication Bypass Vulnerability",
      "url": "https://security.access.redhat.com/data/csaf/v2/vex/2025/cve-2025-20358.json",
      "version": "3"
    },
    "vulnrichment": {
      "containers": {
        "adp": [
          {
            "metrics": [
              {
                "other": {
                  "content": {
                    "id": "CVE-2025-20358",
                    "options": [
                      {
                        "Exploitation": "none"
                      },
                      {
                        "Automatable": "yes"
                      },
                      {
                        "Technical Impact": "total"
                      }
                    ],
                    "role": "CISA Coordinator",
                    "timestamp": "2025-11-06T04:55:44.323949Z",
                    "version": "2.0.3"
                  },
                  "type": "ssvc"
                }
              }
            ],
            "providerMetadata": {
              "dateUpdated": "2025-11-05T20:09:48.230Z",
              "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
              "shortName": "CISA-ADP"
            },
            "title": "CISA ADP Vulnrichment"
          }
        ],
        "cna": {
          "affected": [
            {
              "defaultStatus": "unknown",
              "product": "Cisco Unified Contact Center Express",
              "vendor": "Cisco",
              "versions": [
                {
                  "status": "affected",
                  "version": "10.5(1)SU1"
                },
                {
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                  "status": "affected",
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                  "version": "11.0(1)SU1"
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                },
                {
                  "status": "affected",
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                },
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                  "status": "affected",
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                  "status": "affected",
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                  "status": "affected",
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                },
                {
                  "status": "affected",
                  "version": "12.5(1)SU3"
                },
                {
                  "status": "affected",
                  "version": "12.5(1)_SU03_ES01"
                },
                {
                  "status": "affected",
                  "version": "12.5(1)_SU03_ES02"
                },
                {
                  "status": "affected",
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                },
                {
                  "status": "affected",
                  "version": "12.5(1)_SU02_ES04"
                },
                {
                  "status": "affected",
                  "version": "12.5(1)_SU02_ES02"
                },
                {
                  "status": "affected",
                  "version": "12.5(1)_SU01_ES02"
                },
                {
                  "status": "affected",
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                },
                {
                  "status": "affected",
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                },
                {
                  "status": "affected",
                  "version": "11.6(2)ES07"
                },
                {
                  "status": "affected",
                  "version": "11.6(2)ES08"
                },
                {
                  "status": "affected",
                  "version": "12.5(1)_SU01_ES01"
                },
                {
                  "status": "affected",
                  "version": "12.0(1)ES04"
                },
                {
                  "status": "affected",
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                },
                {
                  "status": "affected",
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                },
                {
                  "status": "affected",
                  "version": "11.6(2)ES06"
                },
                {
                  "status": "affected",
                  "version": "12.5(1)ES01"
                },
                {
                  "status": "affected",
                  "version": "12.0(1)ES03"
                },
                {
                  "status": "affected",
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                },
                {
                  "status": "affected",
                  "version": "11.6(2)ES05"
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                {
                  "status": "affected",
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                {
                  "status": "affected",
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                },
                {
                  "status": "affected",
                  "version": "11.6(2)ES03"
                },
                {
                  "status": "affected",
                  "version": "11.6(2)ES02"
                },
                {
                  "status": "affected",
                  "version": "11.6(2)ES01"
                },
                {
                  "status": "affected",
                  "version": "10.6(1)SU3ES03"
                },
                {
                  "status": "affected",
                  "version": "11.0(1)SU1ES03"
                },
                {
                  "status": "affected",
                  "version": "10.6(1)SU3ES01"
                },
                {
                  "status": "affected",
                  "version": "10.5(1)SU1ES10"
                },
                {
                  "status": "affected",
                  "version": "11.5(1)SU1ES03"
                },
                {
                  "status": "affected",
                  "version": "11.6(1)ES02"
                },
                {
                  "status": "affected",
                  "version": "11.5(1)ES01"
                },
                {
                  "status": "affected",
                  "version": "10.6(1)SU2"
                },
                {
                  "status": "affected",
                  "version": "10.6(1)SU2ES04"
                },
                {
                  "status": "affected",
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                },
                {
                  "status": "affected",
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                },
                {
                  "status": "affected",
                  "version": "11.0(1)SU1ES02"
                },
                {
                  "status": "affected",
                  "version": "12.5(1)_SU03_ES03"
                },
                {
                  "status": "affected",
                  "version": "12.5(1)_SU03_ES04"
                },
                {
                  "status": "affected",
                  "version": "12.5(1)_SU03_ES05"
                },
                {
                  "status": "affected",
                  "version": "UCCX 15.0.1"
                },
                {
                  "status": "affected",
                  "version": "12.5(1)_SU03_ES06"
                }
              ]
            }
          ],
          "descriptions": [
            {
              "lang": "en",
              "value": "A vulnerability in the Contact Center Express (CCX) Editor application of Cisco Unified CCX could allow an unauthenticated, remote attacker to bypass authentication and obtain administrative permissions pertaining to script creation and execution.\r\n\r\nThis vulnerability is due to improper authentication mechanisms in the communication between the CCX Editor and an affected Unified CCX server. An attacker could exploit this vulnerability by redirecting the authentication flow to a malicious server and tricking the CCX Editor into believing the authentication was successful. A successful exploit could allow the attacker to create and execute arbitrary scripts on the underlying operating system of an affected Unified CCX server, as an internal non-root user account."
            }
          ],
          "exploits": [
            {
              "lang": "en",
              "value": "The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerabilities that are described in this advisory."
            }
          ],
          "metrics": [
            {
              "cvssV3_1": {
                "attackComplexity": "LOW",
                "attackVector": "NETWORK",
                "availabilityImpact": "LOW",
                "baseScore": 9.4,
                "baseSeverity": "CRITICAL",
                "confidentialityImpact": "HIGH",
                "integrityImpact": "HIGH",
                "privilegesRequired": "NONE",
                "scope": "UNCHANGED",
                "userInteraction": "NONE",
                "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L",
                "version": "3.1"
              },
              "format": "cvssV3_1"
            }
          ],
          "problemTypes": [
            {
              "descriptions": [
                {
                  "cweId": "CWE-306",
                  "description": "Missing Authentication for Critical Function",
                  "lang": "en",
                  "type": "cwe"
                }
              ]
            }
          ],
          "providerMetadata": {
            "dateUpdated": "2025-11-05T16:31:23.210Z",
            "orgId": "d1c1063e-7a18-46af-9102-31f8928bc633",
            "shortName": "cisco"
          },
          "references": [
            {
              "name": "cisco-sa-cc-unauth-rce-QeN8h7mQ",
              "url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cc-unauth-rce-QeN8h7mQ"
            }
          ],
          "source": {
            "advisory": "cisco-sa-cc-unauth-rce-QeN8h7mQ",
            "defects": [
              "CSCwq36573"
            ],
            "discovery": "EXTERNAL"
          },
          "title": "Cisco Unified Contact Center Express Editor Authentication Bypass Vulnerability"
        }
      },
      "cveMetadata": {
        "assignerOrgId": "d1c1063e-7a18-46af-9102-31f8928bc633",
        "assignerShortName": "cisco",
        "cveId": "CVE-2025-20358",
        "datePublished": "2025-11-05T16:31:23.210Z",
        "dateReserved": "2024-10-10T19:15:13.257Z",
        "dateUpdated": "2026-02-26T17:47:14.895Z",
        "state": "PUBLISHED"
      },
      "dataType": "CVE_RECORD",
      "dataVersion": "5.2"
    }
  }
}



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