CVE-2022-40771 (GCVE-0-2022-40771)
Vulnerability from cvelistv5 – Published: 2022-11-23 00:00 – Updated: 2025-04-28 19:37
VLAI
EPSS
VEX
Summary
Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to an XML External Entity attack that leads to Information Disclosure.
Severity
4.9 (Medium)
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2025-04-28 19:36 UTC
CWE
- n/a
- CWE-611 - Improper Restriction of XML External Entity Reference
Assigner
References
2 references
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"baseSeverity": "MEDIUM",
"confidentialityImpact": "HIGH",
"integrityImpact": "NONE",
"privilegesRequired": "HIGH",
"scope": "UNCHANGED",
"userInteraction": "NONE",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N",
"version": "3.1"
},
"exploitabilityScore": 1.2,
"impactScore": 3.6,
"source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"type": "Secondary"
}
],
"ssvcV203": [
{
"source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"ssvcData": {
"id": "CVE-2022-40771",
"options": [
{
"exploitation": "none"
},
{
"automatable": "no"
},
{
"technicalImpact": "partial"
}
],
"role": "CISA Coordinator",
"timestamp": "2025-04-28T19:36:29.267771Z",
"version": "2.0.3"
}
}
]
},
"published": "2022-11-23T18:15:12.307",
"references": [
{
"source": "cve@mitre.org",
"tags": [
"Vendor Advisory"
],
"url": "https://manageengine.com"
},
{
"source": "cve@mitre.org",
"tags": [
"Patch",
"Vendor Advisory"
],
"url": "https://www.manageengine.com/products/service-desk/CVE-2022-40771.html"
},
{
"source": "af854a3a-2127-422b-91ae-364da2661108",
"tags": [
"Vendor Advisory"
],
"url": "https://manageengine.com"
},
{
"source": "af854a3a-2127-422b-91ae-364da2661108",
"tags": [
"Patch",
"Vendor Advisory"
],
"url": "https://www.manageengine.com/products/service-desk/CVE-2022-40771.html"
}
],
"sourceIdentifier": "cve@mitre.org",
"vulnStatus": "Modified",
"weaknesses": [
{
"description": [
{
"lang": "en",
"value": "CWE-611"
}
],
"source": "nvd@nist.gov",
"type": "Primary"
},
{
"description": [
{
"lang": "en",
"value": "CWE-611"
}
],
"source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"type": "Secondary"
}
]
}
},
"redhat_vex": {
"current_release_date": "2025-05-29T02:35:32+00:00",
"cve": "CVE-2022-40771",
"id": "CVE-2022-40771",
"initial_release_date": "2022-01-01T00:00:00+00:00",
"product_status:known_not_affected": "1",
"source": "Red Hat CSAF VEX",
"status": "final",
"title": "CVE-2022-40771",
"url": "https://security.access.redhat.com/data/csaf/v2/vex/2022/cve-2022-40771.json",
"version": "3"
},
"vulnrichment": {
"containers": {
"adp": [
{
"providerMetadata": {
"dateUpdated": "2024-08-03T12:28:42.554Z",
"orgId": "af854a3a-2127-422b-91ae-364da2661108",
"shortName": "CVE"
},
"references": [
{
"tags": [
"x_transferred"
],
"url": "https://manageengine.com"
},
{
"tags": [
"x_transferred"
],
"url": "https://www.manageengine.com/products/service-desk/CVE-2022-40771.html"
}
],
"title": "CVE Program Container"
},
{
"metrics": [
{
"cvssV3_1": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 4.9,
"baseSeverity": "MEDIUM",
"confidentialityImpact": "HIGH",
"integrityImpact": "NONE",
"privilegesRequired": "HIGH",
"scope": "UNCHANGED",
"userInteraction": "NONE",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N",
"version": "3.1"
}
},
{
"other": {
"content": {
"id": "CVE-2022-40771",
"options": [
{
"Exploitation": "none"
},
{
"Automatable": "no"
},
{
"Technical Impact": "partial"
}
],
"role": "CISA Coordinator",
"timestamp": "2025-04-28T19:36:29.267771Z",
"version": "2.0.3"
},
"type": "ssvc"
}
}
],
"problemTypes": [
{
"descriptions": [
{
"cweId": "CWE-611",
"description": "CWE-611 Improper Restriction of XML External Entity Reference",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
"dateUpdated": "2025-04-28T19:37:17.134Z",
"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"shortName": "CISA-ADP"
},
"title": "CISA ADP Vulnrichment"
}
],
"cna": {
"affected": [
{
"product": "n/a",
"vendor": "n/a",
"versions": [
{
"status": "affected",
"version": "n/a"
}
]
}
],
"descriptions": [
{
"lang": "en",
"value": "Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to an XML External Entity attack that leads to Information Disclosure."
}
],
"problemTypes": [
{
"descriptions": [
{
"description": "n/a",
"lang": "en",
"type": "text"
}
]
}
],
"providerMetadata": {
"dateUpdated": "2022-11-23T00:00:00.000Z",
"orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
"shortName": "mitre"
},
"references": [
{
"url": "https://manageengine.com"
},
{
"url": "https://www.manageengine.com/products/service-desk/CVE-2022-40771.html"
}
]
}
},
"cveMetadata": {
"assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
"assignerShortName": "mitre",
"cveId": "CVE-2022-40771",
"datePublished": "2022-11-23T00:00:00.000Z",
"dateReserved": "2022-09-18T00:00:00.000Z",
"dateUpdated": "2025-04-28T19:37:36.773Z",
"state": "PUBLISHED"
},
"dataType": "CVE_RECORD",
"dataVersion": "5.1"
}
}
}
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Experimental. This forecast is provided for visualization only and may change without notice. Do not use it for operational decisions.
Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.
Sightings
| Author | Source | Type | Date | Other |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
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The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the
vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base
model, served locally by ML-Gateway.
They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.
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Related by attack behaviour
Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.
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