CVE-2020-1765 (GCVE-0-2020-1765)

Vulnerability from cvelistv5 – Published: 2020-01-10 15:08 – Updated: 2024-09-16 22:15
VLAI
Title
Spoofing of From field in several screens
Summary
An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
Severity
3.5 (Low)
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N
CWE
  • CWE-472 - External Control of Assumed-Immutable Web Parameter
Assigner
OTRS CNA under the mitre root
CNA scorecard B 75/100 over 18 records in the last 180 days details
References
Impacted products
Vendor Product Version CPE status
OTRS AG ((OTRS)) Community Edition Affected: 5.0.x version 5.0.39 and prior versions
Affected: 6.0.x version 6.0.24 and prior versions
guessed Create a notification for this product.
OTRS AG OTRS Affected: 7.0.x version 7.0.13 and prior versions
guessed Create a notification for this product.
Date Public
2020-01-10 00:00
Credits
Sebastian Renker, Jonas Becker
Show details on NVD website
To clipboard 

{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-04T06:46:30.988Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_transferred"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-01/"
          },
          {
            "name": "[debian-lts-announce] 20200129 [SECURITY] [DLA 2079-1] otrs2 security update",
            "tags": [
              "mailing-list",
              "x_transferred"
            ],
            "url": "https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html"
          },
          {
            "name": "openSUSE-SU-2020:0551",
            "tags": [
              "vendor-advisory",
              "x_transferred"
            ],
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
          },
          {
            "name": "openSUSE-SU-2020:1475",
            "tags": [
              "vendor-advisory",
              "x_transferred"
            ],
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
          },
          {
            "name": "openSUSE-SU-2020:1509",
            "tags": [
              "vendor-advisory",
              "x_transferred"
            ],
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
          },
          {
            "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
            "tags": [
              "mailing-list",
              "x_transferred"
            ],
            "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
          }
        ],
        "title": "CVE Program Container"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "((OTRS)) Community Edition",
          "vendor": "OTRS AG",
          "versions": [
            {
              "status": "affected",
              "version": "5.0.x version 5.0.39 and prior versions"
            },
            {
              "status": "affected",
              "version": "6.0.x version 6.0.24 and prior versions"
            }
          ]
        },
        {
          "product": "OTRS",
          "vendor": "OTRS AG",
          "versions": [
            {
              "status": "affected",
              "version": "7.0.x version 7.0.13 and prior versions"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "value": "Sebastian Renker, Jonas Becker"
        }
      ],
      "datePublic": "2020-01-10T00:00:00.000Z",
      "descriptions": [
        {
          "lang": "en",
          "value": "An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 3.5,
            "baseSeverity": "LOW",
            "confidentialityImpact": "NONE",
            "integrityImpact": "LOW",
            "privilegesRequired": "LOW",
            "scope": "UNCHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-472",
              "description": "CWE-472 External Control of Assumed-Immutable Web Parameter",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2023-08-31T02:06:14.280Z",
        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "shortName": "OTRS"
      },
      "references": [
        {
          "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-01/"
        },
        {
          "name": "[debian-lts-announce] 20200129 [SECURITY] [DLA 2079-1] otrs2 security update",
          "tags": [
            "mailing-list"
          ],
          "url": "https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html"
        },
        {
          "name": "openSUSE-SU-2020:0551",
          "tags": [
            "vendor-advisory"
          ],
          "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
        },
        {
          "name": "openSUSE-SU-2020:1475",
          "tags": [
            "vendor-advisory"
          ],
          "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
        },
        {
          "name": "openSUSE-SU-2020:1509",
          "tags": [
            "vendor-advisory"
          ],
          "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
        },
        {
          "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
          "tags": [
            "mailing-list"
          ],
          "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "value": "Upgrade to OTRS 7.0.14, ((OTRS)) Community Edition 6.0.25, ((OTRS)) Community Edition 5.0.40"
        },
        {
          "lang": "en",
          "value": "Patch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/d146d4997cbd6e1370669784c6a2ec8d64655252 \nPatch for ((OTRS)) Community Edition 5: https://github.com/OTRS/otrs/commit/874889b86abea4c01ceb1368a836b66694fae1c3"
        }
      ],
      "source": {
        "advisory": "OSA-2020-01",
        "defect": [
          "2019100942003876"
        ],
        "discovery": "EXTERNAL"
      },
      "title": "Spoofing of From field in several screens",
      "x_generator": {
        "engine": "Vulnogram 0.0.9"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
    "assignerShortName": "OTRS",
    "cveId": "CVE-2020-1765",
    "datePublished": "2020-01-10T15:08:55.756Z",
    "dateReserved": "2019-11-29T00:00:00.000Z",
    "dateUpdated": "2024-09-16T22:15:10.396Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1",
  "vulnerability-lookup:meta": {
    "epss": {
      "cve": "CVE-2020-1765",
      "date": "2026-10-13",
      "epss": "0.01452",
      "percentile": "0.72741"
    },
    "nvd": {
      "cve": {
        "configurations": [
          {
            "nodes": [
              {
                "cpeMatch": [
                  {
                    "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
                    "matchCriteriaId": "930593FF-E99D-46BB-AABD-9562CC94B8D3",
                    "versionEndIncluding": "5.0.39",
                    "versionStartIncluding": "5.0.0",
                    "vulnerable": true
                  },
                  {
                    "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
                    "matchCriteriaId": "69D1FDA1-32D6-4793-AB1D-ED9F0A17939F",
                    "versionEndIncluding": "6.0.24",
                    "versionStartIncluding": "6.0.0",
                    "vulnerable": true
                  },
                  {
                    "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
                    "matchCriteriaId": "D86D6CD7-52CC-47B5-8075-462D4A3099FC",
                    "versionEndIncluding": "7.0.13",
                    "versionStartIncluding": "7.0.0",
                    "vulnerable": true
                  }
                ],
                "negate": false,
                "operator": "OR"
              }
            ]
          },
          {
            "nodes": [
              {
                "cpeMatch": [
                  {
                    "criteria": "cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*",
                    "matchCriteriaId": "C11E6FB0-C8C0-4527-9AA0-CB9B316F8F43",
                    "vulnerable": true
                  }
                ],
                "negate": false,
                "operator": "OR"
              }
            ]
          },
          {
            "nodes": [
              {
                "cpeMatch": [
                  {
                    "criteria": "cpe:2.3:a:opensuse:backports_sle:15.0:-:*:*:*:*:*:*",
                    "matchCriteriaId": "D83DA865-E4A6-4FBF-AA1B-A969EBA6B2AD",
                    "vulnerable": true
                  },
                  {
                    "criteria": "cpe:2.3:a:opensuse:backports_sle:15.0:sp1:*:*:*:*:*:*",
                    "matchCriteriaId": "40513095-7E6E-46B3-B604-C926F1BA3568",
                    "vulnerable": true
                  },
                  {
                    "criteria": "cpe:2.3:a:opensuse:backports_sle:15.0:sp2:*:*:*:*:*:*",
                    "matchCriteriaId": "67E82302-4B77-44F3-97B1-24C18AC4A35D",
                    "vulnerable": true
                  },
                  {
                    "criteria": "cpe:2.3:o:opensuse:leap:15.1:*:*:*:*:*:*:*",
                    "matchCriteriaId": "B620311B-34A3-48A6-82DF-6F078D7A4493",
                    "vulnerable": true
                  },
                  {
                    "criteria": "cpe:2.3:o:opensuse:leap:15.2:*:*:*:*:*:*:*",
                    "matchCriteriaId": "B009C22E-30A4-4288-BCF6-C3E81DEAF45A",
                    "vulnerable": true
                  }
                ],
                "negate": false,
                "operator": "OR"
              }
            ]
          }
        ],
        "cveTags": [],
        "descriptions": [
          {
            "lang": "en",
            "value": "An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions."
          },
          {
            "lang": "es",
            "value": "Un control inapropiado de los par\u00e1metros permite la suplantaci\u00f3n de los campos de las siguientes pantallas: AgentTicketCompose, AgentTicketForward, AgentTicketBounce y AgentTicketEmailOutbound. Este problema afecta a: ((OTRS)) Community Edition versiones 5.0.x versi\u00f3n 5.0.39 y anteriores; versiones 6.0.x versi\u00f3n 6.0.24 y anteriores. OTRS versiones 7.0.x versi\u00f3n 7.0.13 y anteriores."
          }
        ],
        "id": "CVE-2020-1765",
        "lastModified": "2024-11-21T05:11:20.417",
        "metrics": {
          "cvssMetricV2": [
            {
              "acInsufInfo": false,
              "baseSeverity": "MEDIUM",
              "cvssData": {
                "accessComplexity": "LOW",
                "accessVector": "NETWORK",
                "authentication": "NONE",
                "availabilityImpact": "NONE",
                "baseScore": 5.0,
                "confidentialityImpact": "NONE",
                "integrityImpact": "PARTIAL",
                "vectorString": "AV:N/AC:L/Au:N/C:N/I:P/A:N",
                "version": "2.0"
              },
              "exploitabilityScore": 10.0,
              "impactScore": 2.9,
              "obtainAllPrivilege": false,
              "obtainOtherPrivilege": false,
              "obtainUserPrivilege": false,
              "source": "nvd@nist.gov",
              "type": "Primary",
              "userInteractionRequired": false
            }
          ],
          "cvssMetricV31": [
            {
              "cvssData": {
                "attackComplexity": "LOW",
                "attackVector": "NETWORK",
                "availabilityImpact": "NONE",
                "baseScore": 3.5,
                "baseSeverity": "LOW",
                "confidentialityImpact": "NONE",
                "integrityImpact": "LOW",
                "privilegesRequired": "LOW",
                "scope": "UNCHANGED",
                "userInteraction": "REQUIRED",
                "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N",
                "version": "3.1"
              },
              "exploitabilityScore": 2.1,
              "impactScore": 1.4,
              "source": "security@otrs.com",
              "type": "Secondary"
            },
            {
              "cvssData": {
                "attackComplexity": "LOW",
                "attackVector": "NETWORK",
                "availabilityImpact": "NONE",
                "baseScore": 5.3,
                "baseSeverity": "MEDIUM",
                "confidentialityImpact": "NONE",
                "integrityImpact": "LOW",
                "privilegesRequired": "NONE",
                "scope": "UNCHANGED",
                "userInteraction": "NONE",
                "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N",
                "version": "3.1"
              },
              "exploitabilityScore": 3.9,
              "impactScore": 1.4,
              "source": "nvd@nist.gov",
              "type": "Primary"
            }
          ]
        },
        "published": "2020-01-10T15:15:11.723",
        "references": [
          {
            "source": "security@otrs.com",
            "tags": [
              "Mailing List",
              "Third Party Advisory"
            ],
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
          },
          {
            "source": "security@otrs.com",
            "tags": [
              "Mailing List",
              "Third Party Advisory"
            ],
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
          },
          {
            "source": "security@otrs.com",
            "tags": [
              "Mailing List",
              "Third Party Advisory"
            ],
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
          },
          {
            "source": "security@otrs.com",
            "tags": [
              "Mailing List",
              "Third Party Advisory"
            ],
            "url": "https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html"
          },
          {
            "source": "security@otrs.com",
            "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
          },
          {
            "source": "security@otrs.com",
            "tags": [
              "Patch",
              "Vendor Advisory"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-01/"
          },
          {
            "source": "af854a3a-2127-422b-91ae-364da2661108",
            "tags": [
              "Mailing List",
              "Third Party Advisory"
            ],
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
          },
          {
            "source": "af854a3a-2127-422b-91ae-364da2661108",
            "tags": [
              "Mailing List",
              "Third Party Advisory"
            ],
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
          },
          {
            "source": "af854a3a-2127-422b-91ae-364da2661108",
            "tags": [
              "Mailing List",
              "Third Party Advisory"
            ],
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
          },
          {
            "source": "af854a3a-2127-422b-91ae-364da2661108",
            "tags": [
              "Mailing List",
              "Third Party Advisory"
            ],
            "url": "https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html"
          },
          {
            "source": "af854a3a-2127-422b-91ae-364da2661108",
            "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
          },
          {
            "source": "af854a3a-2127-422b-91ae-364da2661108",
            "tags": [
              "Patch",
              "Vendor Advisory"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-01/"
          }
        ],
        "sourceIdentifier": "security@otrs.com",
        "vulnStatus": "Modified",
        "weaknesses": [
          {
            "description": [
              {
                "lang": "en",
                "value": "CWE-472"
              }
            ],
            "source": "security@otrs.com",
            "type": "Secondary"
          },
          {
            "description": [
              {
                "lang": "en",
                "value": "NVD-CWE-Other"
              }
            ],
            "source": "nvd@nist.gov",
            "type": "Primary"
          }
        ]
      }
    }
  }
}



Log in or create an account to share your comment.




Tags
Taxonomy of the tags.




Drag nodes to arrange them. Double-click a related vulnerability to open it, or a source to visit its link. The Physics button on the left tunes the layout and the simulation; the legend at the bottom left hides or shows nodes by kind and by sighting type.

Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

Author Source Type Date Other

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
Vulnerability timeline

Sightings and recorded dates, grouped by day · UTC

JSON

Loading timeline…




    Related by attack behaviour

    Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.