CVE-2019-9753 (GCVE-0-2019-9753)
Vulnerability from cvelistv5 – Published: 2019-06-03 18:05 – Updated: 2024-08-04 22:01
VLAI
Summary
An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.
Severity
CWE
- n/a
Assigner
References
1 reference
| URL | Tags |
|---|---|
| https://community.otrs.com/security-advisory-2019… | x_refsource_MISC |
Date Public
2019-03-08 00:00
{
"containers": {
"adp": [
{
"providerMetadata": {
"dateUpdated": "2024-08-04T22:01:54.134Z",
"orgId": "af854a3a-2127-422b-91ae-364da2661108",
"shortName": "CVE"
},
"references": [
{
"tags": [
"x_refsource_MISC",
"x_transferred"
],
"url": "https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-framework"
}
],
"title": "CVE Program Container"
}
],
"cna": {
"affected": [
{
"product": "n/a",
"vendor": "n/a",
"versions": [
{
"status": "affected",
"version": "n/a"
}
]
}
],
"datePublic": "2019-03-08T00:00:00.000Z",
"descriptions": [
{
"lang": "en",
"value": "An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items."
}
],
"metrics": [
{
"cvssV3_0": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 3.5,
"baseSeverity": "LOW",
"confidentialityImpact": "LOW",
"integrityImpact": "NONE",
"privilegesRequired": "LOW",
"scope": "UNCHANGED",
"userInteraction": "REQUIRED",
"vectorString": "CVSS:3.0/AC:L/AV:N/A:N/C:L/I:N/PR:L/S:U/UI:R",
"version": "3.0"
}
}
],
"problemTypes": [
{
"descriptions": [
{
"description": "n/a",
"lang": "en",
"type": "text"
}
]
}
],
"providerMetadata": {
"dateUpdated": "2019-06-03T18:05:33.000Z",
"orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
"shortName": "mitre"
},
"references": [
{
"tags": [
"x_refsource_MISC"
],
"url": "https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-framework"
}
],
"x_legacyV4Record": {
"CVE_data_meta": {
"ASSIGNER": "cve@mitre.org",
"ID": "CVE-2019-9753",
"STATE": "PUBLIC"
},
"affects": {
"vendor": {
"vendor_data": [
{
"product": {
"product_data": [
{
"product_name": "n/a",
"version": {
"version_data": [
{
"version_value": "n/a"
}
]
}
}
]
},
"vendor_name": "n/a"
}
]
}
},
"data_format": "MITRE",
"data_type": "CVE",
"data_version": "4.0",
"description": {
"description_data": [
{
"lang": "eng",
"value": "An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items."
}
]
},
"impact": {
"cvss": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"confidentialityImpact": "LOW",
"integrityImpact": "NONE",
"privilegesRequired": "LOW",
"scope": "UNCHANGED",
"userInteraction": "REQUIRED",
"vectorString": "CVSS:3.0/AC:L/AV:N/A:N/C:L/I:N/PR:L/S:U/UI:R",
"version": "3.0"
}
},
"problemtype": {
"problemtype_data": [
{
"description": [
{
"lang": "eng",
"value": "n/a"
}
]
}
]
},
"references": {
"reference_data": [
{
"name": "https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-framework",
"refsource": "MISC",
"url": "https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-framework"
}
]
}
}
}
},
"cveMetadata": {
"assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
"assignerShortName": "mitre",
"cveId": "CVE-2019-9753",
"datePublished": "2019-06-03T18:05:33.000Z",
"dateReserved": "2019-03-13T00:00:00.000Z",
"dateUpdated": "2024-08-04T22:01:54.134Z",
"state": "PUBLISHED"
},
"dataType": "CVE_RECORD",
"dataVersion": "5.1",
"vulnerability-lookup:meta": {
"epss": {
"cve": "CVE-2019-9753",
"date": "2026-06-06",
"epss": "0.00226",
"percentile": "0.45522"
},
"nvd": "{\"cve\":{\"id\":\"CVE-2019-9753\",\"sourceIdentifier\":\"cve@mitre.org\",\"published\":\"2019-06-03T19:29:03.877\",\"lastModified\":\"2024-11-21T04:52:14.533\",\"vulnStatus\":\"Modified\",\"cveTags\":[],\"descriptions\":[{\"lang\":\"en\",\"value\":\"An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.\"},{\"lang\":\"es\",\"value\":\"Se descubri\u00f3 un problema en Open Ticket Request System (OTRS) 7.x anterior de la versi\u00f3n 7.0.5. Un atacante que haya iniciado sesi\u00f3n en OTRS como agente o usuario cliente puede usar las pantallas de resultados de b\u00fasqueda para revelar informaci\u00f3n de entidades del sistema no v\u00e1lidas. A continuaci\u00f3n se muestra la lista de entidades afectadas: P\u00e1ginas personalizadas, Art\u00edculos de preguntas frecuentes, Elementos del cat\u00e1logo de servicios, Elementos de configuraci\u00f3n de ITSM\"}],\"metrics\":{\"cvssMetricV30\":[{\"source\":\"cve@mitre.org\",\"type\":\"Secondary\",\"cvssData\":{\"version\":\"3.0\",\"vectorString\":\"CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N\",\"baseScore\":3.5,\"baseSeverity\":\"LOW\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"LOW\",\"userInteraction\":\"REQUIRED\",\"scope\":\"UNCHANGED\",\"confidentialityImpact\":\"LOW\",\"integrityImpact\":\"NONE\",\"availabilityImpact\":\"NONE\"},\"exploitabilityScore\":2.1,\"impactScore\":1.4},{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"cvssData\":{\"version\":\"3.0\",\"vectorString\":\"CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N\",\"baseScore\":4.3,\"baseSeverity\":\"MEDIUM\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"LOW\",\"userInteraction\":\"NONE\",\"scope\":\"UNCHANGED\",\"confidentialityImpact\":\"LOW\",\"integrityImpact\":\"NONE\",\"availabilityImpact\":\"NONE\"},\"exploitabilityScore\":2.8,\"impactScore\":1.4}],\"cvssMetricV2\":[{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"cvssData\":{\"version\":\"2.0\",\"vectorString\":\"AV:N/AC:L/Au:S/C:P/I:N/A:N\",\"baseScore\":4.0,\"accessVector\":\"NETWORK\",\"accessComplexity\":\"LOW\",\"authentication\":\"SINGLE\",\"confidentialityImpact\":\"PARTIAL\",\"integrityImpact\":\"NONE\",\"availabilityImpact\":\"NONE\"},\"baseSeverity\":\"MEDIUM\",\"exploitabilityScore\":8.0,\"impactScore\":2.9,\"acInsufInfo\":false,\"obtainAllPrivilege\":false,\"obtainUserPrivilege\":false,\"obtainOtherPrivilege\":false,\"userInteractionRequired\":false}]},\"weaknesses\":[{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"description\":[{\"lang\":\"en\",\"value\":\"CWE-200\"}]}],\"configurations\":[{\"nodes\":[{\"operator\":\"OR\",\"negate\":false,\"cpeMatch\":[{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*\",\"versionStartIncluding\":\"7.0.0\",\"versionEndExcluding\":\"7.0.5\",\"matchCriteriaId\":\"5439FA8C-BDA4-4B70-ABDF-3ACABC4FC73E\"}]}]}],\"references\":[{\"url\":\"https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-framework\",\"source\":\"cve@mitre.org\",\"tags\":[\"Patch\",\"Vendor Advisory\"]},{\"url\":\"https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-framework\",\"source\":\"af854a3a-2127-422b-91ae-364da2661108\",\"tags\":[\"Patch\",\"Vendor Advisory\"]}]}}"
}
}
Loading…
Loading…
Experimental. This forecast is provided for visualization only and may change without notice. Do not use it for operational decisions.
Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.
Sightings
| Author | Source | Type | Date | Other |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
Loading…
Loading…