ICSA-25-112-03
Vulnerability from csaf_cisa - Published: 2024-07-09 00:00 - Updated: 2026-01-30 07:00Summary
Schneider Electric Wiser Home Controller WHC-5918A
Notes
General Security Recommendations
We strongly recommend the following industry cybersecurity best practices.
https://www.se.com/us/en/download/document/7EN52-0390/
* Locate control and safety system networks and remote devices behind firewalls and isolate them from the business network.
* Install physical controls so no unauthorized personnel can access your industrial control and safety systems, components, peripheral equipment, and networks.
* Place all controllers in locked cabinets and never leave them in the “Program” mode.
* Never connect programming software to any network other than the network intended for that device.
* Scan all methods of mobile data exchange with the isolated network such as CDs, USB drives, etc. before use in the terminals or any node connected to these networks.
* Never allow mobile devices that have connected to any other network besides the intended network to connect to the safety or control networks without proper sanitation.
* Minimize network exposure for all control system devices and systems and ensure that they are not accessible from the Internet.
* When remote access is required, use secure methods, such as Virtual Private Networks (VPNs). Recognize that VPNs may have vulnerabilities and should be updated to the most current version available. Also, understand that VPNs are only as secure as the connected devices.
For more information refer to the Schneider Electric Recommended Cybersecurity Best Practices document.
For More Information
This document provides an overview of the identified vulnerability or vulnerabilities and actions required to mitigate. For more details and assistance on how to protect your installation, contact your local Schneider Electric representative or Schneider Electric Industrial Cybersecurity Services: https://www.se.com/ww/en/work/solutions/cybersecurity/. These organizations will be fully aware of this situation and can support you through the process.
For further information related to cybersecurity in Schneider Electric’s products, visit the company’s cybersecurity support portal page: https://www.se.com/ww/en/work/support/cybersecurity/overview.jsp
LEGAL DISCLAIMER
THIS NOTIFICATION DOCUMENT, THE INFORMATION CONTAINED HEREIN, AND ANY MATERIALS LINKED FROM IT (COLLECTIVELY, THIS “NOTIFICATION”) ARE INTENDED TO HELP PROVIDE AN OVERVIEW OF THE IDENTIFIED SITUATION AND SUGGESTED MITIGATION ACTIONS, REMEDIATION, FIX, AND/OR GENERAL SECURITY RECOMMENDATIONS AND IS PROVIDED ON AN “AS-IS” BASIS WITHOUT WARRANTY OR GUARANTEE OF ANY KIND. SCHNEIDER ELECTRIC DISCLAIMS ALL WARRANTIES RELATING TO THIS NOTIFICATION, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SCHNEIDER ELECTRIC MAKES NO WARRANTY THAT THE NOTIFICATION WILL RESOLVE THE IDENTIFIED SITUATION. IN NO EVENT SHALL SCHNEIDER ELECTRIC BE LIABLE FOR ANY DAMAGES OR LOSSES WHATSOEVER IN CONNECTION WITH THIS NOTIFICATION, INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF SCHNEIDER ELECTRIC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR USE OF THIS NOTIFICATION IS AT YOUR OWN RISK, AND YOU ARE SOLELY LIABLE FOR ANY DAMAGES TO YOUR SYSTEMS OR ASSETS OR OTHER LOSSES THAT MAY RESULT FROM YOUR USE OF THIS NOTIFICATION. SCHNEIDER ELECTRIC RESERVES THE RIGHT TO UPDATE OR CHANGE THIS NOTIFICATION AT ANY TIME AND IN ITS SOLE DISCRETION
About Schneider Electric
At Schneider, we believe access to energy and digital is a basic human right. We empower all to do more with less, ensuring Life Is On everywhere, for everyone, at every moment.
We provide energy and automation digital solutions for efficiency and sustainability. We combine world-leading energy technologies, real-time automation, software and services into integrated solutions for Homes, Buildings, Data Centers, Infrastructure and Industries.
We are committed to unleash the infinite possibilities of an open, global, innovative community that is passionate with our Meaningful Purpose, Inclusive and Empowered values.
www.se.com
Overview
Schneider Electric is aware of a vulnerability in its Wiser Home Controller WHC-5918A product.
The Wiser Home Controller WHC-5918A, a C-Bus based home automation controller, was
discontinued on December 31, 2015.
Failure to apply the mitigations provided below may risk credentials being stolen, which could
result in the Wiser Home Controller WHC-5918A being compromised.
Legal Notice and Terms of Use
This product is provided subject to this Notification (https://www.cisa.gov/notification) and this Privacy & Use policy (https://www.cisa.gov/privacy-policy).
Advisory Conversion Disclaimer
This ICSA is a verbatim republication of Schneider Electric CPCERT SEVD-2024-191-01 from a direct conversion of the vendor's Common Security Advisory Framework (CSAF) advisory. This is republished to CISA's website as a means of increasing visibility and is provided "as-is" for informational purposes only. CISA is not responsible for the editorial or technical accuracy of republished advisories and provides no warranties of any kind regarding any information contained within this advisory. Further, CISA does not endorse any commercial product or service. Please contact Schneider Electric CPCERT directly for any questions regarding this advisory.
Critical infrastructure sectors
Energy
Countries/areas deployed
Worldwide
Company headquarters location
France
Recommended Practices
CISA recommends users take defensive measures to minimize the exploitation risk of these vulnerabilities.
Recommended Practices
Minimize network exposure for all control system devices and/or systems, and ensure they are not accessible from the internet.
Recommended Practices
Locate control system networks and remote devices behind firewalls and isolate them from business networks.
Recommended Practices
When remote access is required, use more secure methods, such as Virtual Private Networks (VPNs), recognizing VPNs may have vulnerabilities and should be updated to the most recent version available. Also recognize VPN is only as secure as its connected devices.
Recommended Practices
CISA reminds organizations to perform proper impact analysis and risk assessment prior to deploying defensive measures.
Recommended Practices
CISA also provides a section for control systems security recommended practices on the ICS webpage on cisa.gov. Several CISA products detailing cyber defense best practices are available for reading and download, including Improving Industrial Control Systems Cybersecurity with Defense-in-Depth Strategies.
Recommended Practices
CISA encourages organizations to implement recommended cybersecurity strategies for proactive defense of ICS assets. Additional mitigation guidance and recommended practices are publicly available on the ICS webpage at cisa.gov in the technical information paper, ICS-TIP-12-146-01B--Targeted Cyber Intrusion Detection and Mitigation Strategies.
Recommended Practices
Organizations observing suspected malicious activity should follow established internal procedures and report findings to CISA for tracking and correlation against other incidents.
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"notes": [
{
"category": "general",
"text": "We strongly recommend the following industry cybersecurity best practices.\n\nhttps://www.se.com/us/en/download/document/7EN52-0390/\n* Locate control and safety system networks and remote devices behind firewalls and isolate them from the business network.\n* Install physical controls so no unauthorized personnel can access your industrial control and safety systems, components, peripheral equipment, and networks.\n* Place all controllers in locked cabinets and never leave them in the \u201cProgram\u201d mode.\n* Never connect programming software to any network other than the network intended for that device.\n* Scan all methods of mobile data exchange with the isolated network such as CDs, USB drives, etc. before use in the terminals or any node connected to these networks.\n* Never allow mobile devices that have connected to any other network besides the intended network to connect to the safety or control networks without proper sanitation.\n* Minimize network exposure for all control system devices and systems and ensure that they are not accessible from the Internet.\n* When remote access is required, use secure methods, such as Virtual Private Networks (VPNs). Recognize that VPNs may have vulnerabilities and should be updated to the most current version available. Also, understand that VPNs are only as secure as the connected devices.\nFor more information refer to the Schneider Electric Recommended Cybersecurity Best Practices document. \n",
"title": "General Security Recommendations"
},
{
"category": "general",
"text": "This document provides an overview of the identified vulnerability or vulnerabilities and actions required to mitigate. For more details and assistance on how to protect your installation, contact your local Schneider Electric representative or Schneider Electric Industrial Cybersecurity Services: https://www.se.com/ww/en/work/solutions/cybersecurity/. These organizations will be fully aware of this situation and can support you through the process.\nFor further information related to cybersecurity in Schneider Electric\u2019s products, visit the company\u2019s cybersecurity support portal page: https://www.se.com/ww/en/work/support/cybersecurity/overview.jsp",
"title": "For More Information"
},
{
"category": "legal_disclaimer",
"text": "THIS NOTIFICATION DOCUMENT, THE INFORMATION CONTAINED HEREIN, AND ANY MATERIALS LINKED FROM IT (COLLECTIVELY, THIS \u201cNOTIFICATION\u201d) ARE INTENDED TO HELP PROVIDE AN OVERVIEW OF THE IDENTIFIED SITUATION AND SUGGESTED MITIGATION ACTIONS, REMEDIATION, FIX, AND/OR GENERAL SECURITY RECOMMENDATIONS AND IS PROVIDED ON AN \u201cAS-IS\u201d BASIS WITHOUT WARRANTY OR GUARANTEE OF ANY KIND. SCHNEIDER ELECTRIC DISCLAIMS ALL WARRANTIES RELATING TO THIS NOTIFICATION, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SCHNEIDER ELECTRIC MAKES NO WARRANTY THAT THE NOTIFICATION WILL RESOLVE THE IDENTIFIED SITUATION. IN NO EVENT SHALL SCHNEIDER ELECTRIC BE LIABLE FOR ANY DAMAGES OR LOSSES WHATSOEVER IN CONNECTION WITH THIS NOTIFICATION, INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF SCHNEIDER ELECTRIC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR USE OF THIS NOTIFICATION IS AT YOUR OWN RISK, AND YOU ARE SOLELY LIABLE FOR ANY DAMAGES TO YOUR SYSTEMS OR ASSETS OR OTHER LOSSES THAT MAY RESULT FROM YOUR USE OF THIS NOTIFICATION. SCHNEIDER ELECTRIC RESERVES THE RIGHT TO UPDATE OR CHANGE THIS NOTIFICATION AT ANY TIME AND IN ITS SOLE DISCRETION",
"title": "LEGAL DISCLAIMER"
},
{
"category": "general",
"text": "At Schneider, we believe access to energy and digital is a basic human right. We empower all to do more with less, ensuring Life Is On everywhere, for everyone, at every moment.\n\nWe provide energy and automation digital solutions for efficiency and sustainability. We combine world-leading energy technologies, real-time automation, software and services into integrated solutions for Homes, Buildings, Data Centers, Infrastructure and Industries.\n\nWe are committed to unleash the infinite possibilities of an open, global, innovative community that is passionate with our Meaningful Purpose, Inclusive and Empowered values.\n\nwww.se.com ",
"title": "About Schneider Electric"
},
{
"category": "summary",
"text": "Schneider Electric is aware of a vulnerability in its Wiser Home Controller WHC-5918A product. \r\nThe Wiser Home Controller WHC-5918A, a C-Bus based home automation controller, was \r\ndiscontinued on December 31, 2015.\r\nFailure to apply the mitigations provided below may risk credentials being stolen, which could \r\nresult in the Wiser Home Controller WHC-5918A being compromised. ",
"title": "Overview"
},
{
"category": "legal_disclaimer",
"text": "This product is provided subject to this Notification (https://www.cisa.gov/notification) and this Privacy \u0026 Use policy (https://www.cisa.gov/privacy-policy).",
"title": "Legal Notice and Terms of Use"
},
{
"category": "other",
"text": "This ICSA is a verbatim republication of Schneider Electric CPCERT SEVD-2024-191-01 from a direct conversion of the vendor\u0027s Common Security Advisory Framework (CSAF) advisory. This is republished to CISA\u0027s website as a means of increasing visibility and is provided \"as-is\" for informational purposes only. CISA is not responsible for the editorial or technical accuracy of republished advisories and provides no warranties of any kind regarding any information contained within this advisory. Further, CISA does not endorse any commercial product or service. Please contact Schneider Electric CPCERT directly for any questions regarding this advisory.",
"title": "Advisory Conversion Disclaimer"
},
{
"category": "other",
"text": "Energy",
"title": "Critical infrastructure sectors"
},
{
"category": "other",
"text": "Worldwide",
"title": "Countries/areas deployed"
},
{
"category": "other",
"text": "France",
"title": "Company headquarters location"
},
{
"category": "general",
"text": "CISA recommends users take defensive measures to minimize the exploitation risk of these vulnerabilities.",
"title": "Recommended Practices"
},
{
"category": "general",
"text": "Minimize network exposure for all control system devices and/or systems, and ensure they are not accessible from the internet.",
"title": "Recommended Practices"
},
{
"category": "general",
"text": "Locate control system networks and remote devices behind firewalls and isolate them from business networks.",
"title": "Recommended Practices"
},
{
"category": "general",
"text": "When remote access is required, use more secure methods, such as Virtual Private Networks (VPNs), recognizing VPNs may have vulnerabilities and should be updated to the most recent version available. Also recognize VPN is only as secure as its connected devices.",
"title": "Recommended Practices"
},
{
"category": "general",
"text": "CISA reminds organizations to perform proper impact analysis and risk assessment prior to deploying defensive measures.",
"title": "Recommended Practices"
},
{
"category": "general",
"text": "CISA also provides a section for control systems security recommended practices on the ICS webpage on cisa.gov. Several CISA products detailing cyber defense best practices are available for reading and download, including Improving Industrial Control Systems Cybersecurity with Defense-in-Depth Strategies.",
"title": "Recommended Practices"
},
{
"category": "general",
"text": "CISA encourages organizations to implement recommended cybersecurity strategies for proactive defense of ICS assets. Additional mitigation guidance and recommended practices are publicly available on the ICS webpage at cisa.gov in the technical information paper, ICS-TIP-12-146-01B--Targeted Cyber Intrusion Detection and Mitigation Strategies.",
"title": "Recommended Practices"
},
{
"category": "general",
"text": "Organizations observing suspected malicious activity should follow established internal procedures and report findings to CISA for tracking and correlation against other incidents.",
"title": "Recommended Practices"
}
],
"publisher": {
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"contact_details": "central@cisa.dhs.gov",
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"references": [
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"url": "https://download.schneider-electric.com/files?p_Doc_Ref=SEVD-2024-191-01\u0026p_enDocType=Security+and+Safety+Notice\u0026p_File_Name=sevd-2024-191-01.json"
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"url": "https://www.cisa.gov/news-events/news/targeted-cyber-intrusion-detection-and-mitigation-strategies-update-b"
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],
"title": "Schneider Electric Wiser Home Controller WHC-5918A",
"tracking": {
"current_release_date": "2026-01-30T07:00:00.000000Z",
"generator": {
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"id": "ICSA-25-112-03",
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"status": "final",
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},
"vulnerabilities": [
{
"cve": "CVE-2024-6407",
"cwe": {
"id": "CWE-200",
"name": "Exposure of Sensitive Information to an Unauthorized Actor"
},
"notes": [
{
"category": "description",
"text": "CWE-200: Information Exposure vulnerability exists that could cause disclosure of \r\ncredentials when a specially crafted message is sent to the device.",
"title": "CVE Description"
}
],
"product_status": {
"known_affected": [
"CSAFPID-0001"
]
},
"references": [
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"url": "https://www.cve.org/CVERecord?id=CVE-2024-6407"
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{
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"summary": "cwe.mitre.org",
"url": "https://cwe.mitre.org/data/definitions/200.html"
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{
"category": "external",
"summary": "www.first.org",
"url": "https://www.first.org/cvss/calculator/3.1#CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H"
}
],
"remediations": [
{
"category": "mitigation",
"details": "The Wiser Home Controller WHC-5918A product has been \r\ndiscontinued and is out of support. Customers should consider \r\nupgrading to the latest product offering, C-Bus, Home Controller, \r\nSpaceLogic IP, Free Standing, 24V DC, 5200WHC2, or removing \r\nthe Wiser Home Controller WHC-5918A from service. \r\n",
"product_ids": [
"CSAFPID-0001"
],
"restart_required": {
"category": "none"
}
}
],
"scores": [
{
"cvss_v3": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "HIGH",
"baseScore": 9.8,
"baseSeverity": "CRITICAL",
"confidentialityImpact": "HIGH",
"integrityImpact": "HIGH",
"privilegesRequired": "NONE",
"scope": "UNCHANGED",
"userInteraction": "NONE",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H",
"version": "3.1"
},
"products": [
"CSAFPID-0001"
]
}
],
"title": "CVE-2024-6407"
}
]
}
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Sightings
| Author | Source | Type | Date |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
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