Vulnerability-Lookup

GHSA-Q6HF-VHCP-H7C7

Vulnerability from github – Published: 2026-03-04 12:30 – Updated: 2026-03-04 12:30

Details

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

Severity ?

7.5 (High)


                  
                    CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

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JSON

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{
  "affected": [],
  "aliases": [
    "CVE-2023-7337"
  ],
  "database_specific": {
    "cwe_ids": [
      "CWE-89"
    ],
    "github_reviewed": false,
    "github_reviewed_at": null,
    "nvd_published_at": "2026-03-04T10:16:06Z",
    "severity": "HIGH"
  },
  "details": "The JS Help Desk \u2013 AI-Powered Support \u0026 Ticketing System plugin for WordPress is vulnerable to SQL Injection via the \u0027js-support-ticket-token-tkstatus\u0027 cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query.  This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.",
  "id": "GHSA-q6hf-vhcp-h7c7",
  "modified": "2026-03-04T12:30:29Z",
  "published": "2026-03-04T12:30:28Z",
  "references": [
    {
      "type": "ADVISORY",
      "url": "https://nvd.nist.gov/vuln/detail/CVE-2023-7337"
    },
    {
      "type": "WEB",
      "url": "https://plugins.trac.wordpress.org/changeset?old_path=/js-support-ticket/tags/2.8.2\u0026new_path=/js-support-ticket/tags/2.8.3"
    },
    {
      "type": "WEB",
      "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/b841531b-8728-4933-b3c4-d4e10cbdca79?source=cve"
    }
  ],
  "schema_version": "1.4.0",
  "severity": [
    {
      "score": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N",
      "type": "CVSS_V3"
    }
  ]
}

CVE-2023-7337 (GCVE-0-2023-7337)

Vulnerability from cvelistv5 – Published: 2026-03-04 09:24 – Updated: 2026-03-04 15:02

Title

JS Help Desk – AI-Powered Support & Ticketing System 2.8.2 - Unauthenticated SQL Injection via 'js-support-ticket-token-tkstatus' Cookie

Summary

Severity ?

7.5 (High)


                        
                          CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

CWE

CWE-89 - Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')

Assigner

Wordfence

References

URL

Tags

	https://www.wordfence.com/threat-intel/vulnerabil…
	https://plugins.trac.wordpress.org/changeset?old_…

Impacted products

	Vendor	Product	Version
	rabilal	JS Help Desk – AI-Powered Support & Ticketing System	Affected: * , ≤ 2.8.2 (semver)

Show details on NVD website

JSON

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{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2023-7337",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "yes"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2026-03-04T15:01:56.197397Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2026-03-04T15:02:06.114Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "unaffected",
          "product": "JS Help Desk \u2013 AI-Powered Support \u0026 Ticketing System",
          "vendor": "rabilal",
          "versions": [
            {
              "lessThanOrEqual": "2.8.2",
              "status": "affected",
              "version": "*",
              "versionType": "semver"
            }
          ]
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "The JS Help Desk \u2013 AI-Powered Support \u0026 Ticketing System plugin for WordPress is vulnerable to SQL Injection via the \u0027js-support-ticket-token-tkstatus\u0027 cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query.  This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "baseScore": 7.5,
            "baseSeverity": "HIGH",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-89",
              "description": "CWE-89 Improper Neutralization of Special Elements used in an SQL Command (\u0027SQL Injection\u0027)",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2026-03-04T09:24:29.837Z",
        "orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
        "shortName": "Wordfence"
      },
      "references": [
        {
          "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/b841531b-8728-4933-b3c4-d4e10cbdca79?source=cve"
        },
        {
          "url": "https://plugins.trac.wordpress.org/changeset?old_path=/js-support-ticket/tags/2.8.2\u0026new_path=/js-support-ticket/tags/2.8.3"
        }
      ],
      "timeline": [
        {
          "lang": "en",
          "time": "2026-03-03T17:02:59.000Z",
          "value": "Vendor Notified"
        },
        {
          "lang": "en",
          "time": "2026-03-03T20:36:25.000Z",
          "value": "Disclosed"
        }
      ],
      "title": "JS Help Desk \u2013 AI-Powered Support \u0026 Ticketing System 2.8.2 - Unauthenticated SQL Injection via \u0027js-support-ticket-token-tkstatus\u0027 Cookie"
    }
  },
  "cveMetadata": {
    "assignerOrgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
    "assignerShortName": "Wordfence",
    "cveId": "CVE-2023-7337",
    "datePublished": "2026-03-04T09:24:29.837Z",
    "dateReserved": "2026-03-03T13:45:31.115Z",
    "dateUpdated": "2026-03-04T15:02:06.114Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.2"
}

Sightings

Author	Source	Type	Date

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

Action not permitted

GHSA-Q6HF-VHCP-H7C7

CVE-2023-7337 (GCVE-0-2023-7337)

Tags

Sightings

Nomenclature