Search

Find a vulnerability

Search criteria

    12 vulnerabilities found for open_ticket_request_system by otrs

    CVE-2018-19143 (GCVE-0-2018-19143)

    Vulnerability from nvd – Published: 2018-11-11 05:00 – Updated: 2024-08-05 11:30
    VLAI
    Summary
    Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching is mishandled.
    Severity
    No CVSS data available.
    CWE
    • n/a
    References
    Date Public
    2018-11-09 00:00
    Show details on NVD website

    {
      "containers": {
        "adp": [
          {
            "providerMetadata": {
              "dateUpdated": "2024-08-05T11:30:04.078Z",
              "orgId": "af854a3a-2127-422b-91ae-364da2661108",
              "shortName": "CVE"
            },
            "references": [
              {
                "tags": [
                  "x_refsource_MISC",
                  "x_transferred"
                ],
                "url": "https://community.otrs.com/security-advisory-2018-07-security-update-for-otrs-framework/"
              },
              {
                "name": "[debian-lts-announce] 20181123 [SECURITY] [DLA 1592-1] otrs2 security update",
                "tags": [
                  "mailing-list",
                  "x_refsource_MLIST",
                  "x_transferred"
                ],
                "url": "https://lists.debian.org/debian-lts-announce/2018/11/msg00028.html"
              }
            ],
            "title": "CVE Program Container"
          }
        ],
        "cna": {
          "affected": [
            {
              "product": "n/a",
              "vendor": "n/a",
              "versions": [
                {
                  "status": "affected",
                  "version": "n/a"
                }
              ]
            }
          ],
          "datePublic": "2018-11-09T00:00:00.000Z",
          "descriptions": [
            {
              "lang": "en",
              "value": "Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching is mishandled."
            }
          ],
          "problemTypes": [
            {
              "descriptions": [
                {
                  "description": "n/a",
                  "lang": "en",
                  "type": "text"
                }
              ]
            }
          ],
          "providerMetadata": {
            "dateUpdated": "2018-11-24T10:57:01.000Z",
            "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
            "shortName": "mitre"
          },
          "references": [
            {
              "tags": [
                "x_refsource_MISC"
              ],
              "url": "https://community.otrs.com/security-advisory-2018-07-security-update-for-otrs-framework/"
            },
            {
              "name": "[debian-lts-announce] 20181123 [SECURITY] [DLA 1592-1] otrs2 security update",
              "tags": [
                "mailing-list",
                "x_refsource_MLIST"
              ],
              "url": "https://lists.debian.org/debian-lts-announce/2018/11/msg00028.html"
            }
          ],
          "x_legacyV4Record": {
            "CVE_data_meta": {
              "ASSIGNER": "cve@mitre.org",
              "ID": "CVE-2018-19143",
              "STATE": "PUBLIC"
            },
            "affects": {
              "vendor": {
                "vendor_data": [
                  {
                    "product": {
                      "product_data": [
                        {
                          "product_name": "n/a",
                          "version": {
                            "version_data": [
                              {
                                "version_value": "n/a"
                              }
                            ]
                          }
                        }
                      ]
                    },
                    "vendor_name": "n/a"
                  }
                ]
              }
            },
            "data_format": "MITRE",
            "data_type": "CVE",
            "data_version": "4.0",
            "description": {
              "description_data": [
                {
                  "lang": "eng",
                  "value": "Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching is mishandled."
                }
              ]
            },
            "problemtype": {
              "problemtype_data": [
                {
                  "description": [
                    {
                      "lang": "eng",
                      "value": "n/a"
                    }
                  ]
                }
              ]
            },
            "references": {
              "reference_data": [
                {
                  "name": "https://community.otrs.com/security-advisory-2018-07-security-update-for-otrs-framework/",
                  "refsource": "MISC",
                  "url": "https://community.otrs.com/security-advisory-2018-07-security-update-for-otrs-framework/"
                },
                {
                  "name": "[debian-lts-announce] 20181123 [SECURITY] [DLA 1592-1] otrs2 security update",
                  "refsource": "MLIST",
                  "url": "https://lists.debian.org/debian-lts-announce/2018/11/msg00028.html"
                }
              ]
            }
          }
        }
      },
      "cveMetadata": {
        "assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
        "assignerShortName": "mitre",
        "cveId": "CVE-2018-19143",
        "datePublished": "2018-11-11T05:00:00.000Z",
        "dateReserved": "2018-11-09T00:00:00.000Z",
        "dateUpdated": "2024-08-05T11:30:04.078Z",
        "state": "PUBLISHED"
      },
      "dataType": "CVE_RECORD",
      "dataVersion": "5.1"
    }

    CVE-2018-19142 (GCVE-0-2018-19142)

    Vulnerability from nvd – Published: 2018-11-11 05:00 – Updated: 2024-08-05 11:30
    VLAI
    Summary
    Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL.
    Severity
    No CVSS data available.
    CWE
    • n/a
    References
    Date Public
    2018-11-09 00:00
    Show details on NVD website

    {
      "containers": {
        "adp": [
          {
            "providerMetadata": {
              "dateUpdated": "2024-08-05T11:30:04.071Z",
              "orgId": "af854a3a-2127-422b-91ae-364da2661108",
              "shortName": "CVE"
            },
            "references": [
              {
                "tags": [
                  "x_refsource_MISC",
                  "x_transferred"
                ],
                "url": "https://community.otrs.com/security-advisory-2018-08-security-update-for-otrs-framework/"
              }
            ],
            "title": "CVE Program Container"
          }
        ],
        "cna": {
          "affected": [
            {
              "product": "n/a",
              "vendor": "n/a",
              "versions": [
                {
                  "status": "affected",
                  "version": "n/a"
                }
              ]
            }
          ],
          "datePublic": "2018-11-09T00:00:00.000Z",
          "descriptions": [
            {
              "lang": "en",
              "value": "Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL."
            }
          ],
          "problemTypes": [
            {
              "descriptions": [
                {
                  "description": "n/a",
                  "lang": "en",
                  "type": "text"
                }
              ]
            }
          ],
          "providerMetadata": {
            "dateUpdated": "2018-11-11T04:57:01.000Z",
            "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
            "shortName": "mitre"
          },
          "references": [
            {
              "tags": [
                "x_refsource_MISC"
              ],
              "url": "https://community.otrs.com/security-advisory-2018-08-security-update-for-otrs-framework/"
            }
          ],
          "x_legacyV4Record": {
            "CVE_data_meta": {
              "ASSIGNER": "cve@mitre.org",
              "ID": "CVE-2018-19142",
              "STATE": "PUBLIC"
            },
            "affects": {
              "vendor": {
                "vendor_data": [
                  {
                    "product": {
                      "product_data": [
                        {
                          "product_name": "n/a",
                          "version": {
                            "version_data": [
                              {
                                "version_value": "n/a"
                              }
                            ]
                          }
                        }
                      ]
                    },
                    "vendor_name": "n/a"
                  }
                ]
              }
            },
            "data_format": "MITRE",
            "data_type": "CVE",
            "data_version": "4.0",
            "description": {
              "description_data": [
                {
                  "lang": "eng",
                  "value": "Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL."
                }
              ]
            },
            "problemtype": {
              "problemtype_data": [
                {
                  "description": [
                    {
                      "lang": "eng",
                      "value": "n/a"
                    }
                  ]
                }
              ]
            },
            "references": {
              "reference_data": [
                {
                  "name": "https://community.otrs.com/security-advisory-2018-08-security-update-for-otrs-framework/",
                  "refsource": "MISC",
                  "url": "https://community.otrs.com/security-advisory-2018-08-security-update-for-otrs-framework/"
                }
              ]
            }
          }
        }
      },
      "cveMetadata": {
        "assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
        "assignerShortName": "mitre",
        "cveId": "CVE-2018-19142",
        "datePublished": "2018-11-11T05:00:00.000Z",
        "dateReserved": "2018-11-09T00:00:00.000Z",
        "dateUpdated": "2024-08-05T11:30:04.071Z",
        "state": "PUBLISHED"
      },
      "dataType": "CVE_RECORD",
      "dataVersion": "5.1"
    }

    CVE-2018-19141 (GCVE-0-2018-19141)

    Vulnerability from nvd – Published: 2018-11-11 05:00 – Updated: 2024-08-05 11:30
    VLAI
    Summary
    Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled.
    Severity
    No CVSS data available.
    CWE
    • n/a
    References
    Date Public
    2018-11-09 00:00
    Show details on NVD website

    {
      "containers": {
        "adp": [
          {
            "providerMetadata": {
              "dateUpdated": "2024-08-05T11:30:04.162Z",
              "orgId": "af854a3a-2127-422b-91ae-364da2661108",
              "shortName": "CVE"
            },
            "references": [
              {
                "name": "[debian-lts-announce] 20181123 [SECURITY] [DLA 1592-1] otrs2 security update",
                "tags": [
                  "mailing-list",
                  "x_refsource_MLIST",
                  "x_transferred"
                ],
                "url": "https://lists.debian.org/debian-lts-announce/2018/11/msg00028.html"
              },
              {
                "tags": [
                  "x_refsource_MISC",
                  "x_transferred"
                ],
                "url": "https://community.otrs.com/security-advisory-2018-09-security-update-for-otrs-framework/"
              }
            ],
            "title": "CVE Program Container"
          }
        ],
        "cna": {
          "affected": [
            {
              "product": "n/a",
              "vendor": "n/a",
              "versions": [
                {
                  "status": "affected",
                  "version": "n/a"
                }
              ]
            }
          ],
          "datePublic": "2018-11-09T00:00:00.000Z",
          "descriptions": [
            {
              "lang": "en",
              "value": "Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled."
            }
          ],
          "problemTypes": [
            {
              "descriptions": [
                {
                  "description": "n/a",
                  "lang": "en",
                  "type": "text"
                }
              ]
            }
          ],
          "providerMetadata": {
            "dateUpdated": "2018-11-24T10:57:01.000Z",
            "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
            "shortName": "mitre"
          },
          "references": [
            {
              "name": "[debian-lts-announce] 20181123 [SECURITY] [DLA 1592-1] otrs2 security update",
              "tags": [
                "mailing-list",
                "x_refsource_MLIST"
              ],
              "url": "https://lists.debian.org/debian-lts-announce/2018/11/msg00028.html"
            },
            {
              "tags": [
                "x_refsource_MISC"
              ],
              "url": "https://community.otrs.com/security-advisory-2018-09-security-update-for-otrs-framework/"
            }
          ],
          "x_legacyV4Record": {
            "CVE_data_meta": {
              "ASSIGNER": "cve@mitre.org",
              "ID": "CVE-2018-19141",
              "STATE": "PUBLIC"
            },
            "affects": {
              "vendor": {
                "vendor_data": [
                  {
                    "product": {
                      "product_data": [
                        {
                          "product_name": "n/a",
                          "version": {
                            "version_data": [
                              {
                                "version_value": "n/a"
                              }
                            ]
                          }
                        }
                      ]
                    },
                    "vendor_name": "n/a"
                  }
                ]
              }
            },
            "data_format": "MITRE",
            "data_type": "CVE",
            "data_version": "4.0",
            "description": {
              "description_data": [
                {
                  "lang": "eng",
                  "value": "Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled."
                }
              ]
            },
            "problemtype": {
              "problemtype_data": [
                {
                  "description": [
                    {
                      "lang": "eng",
                      "value": "n/a"
                    }
                  ]
                }
              ]
            },
            "references": {
              "reference_data": [
                {
                  "name": "[debian-lts-announce] 20181123 [SECURITY] [DLA 1592-1] otrs2 security update",
                  "refsource": "MLIST",
                  "url": "https://lists.debian.org/debian-lts-announce/2018/11/msg00028.html"
                },
                {
                  "name": "https://community.otrs.com/security-advisory-2018-09-security-update-for-otrs-framework/",
                  "refsource": "MISC",
                  "url": "https://community.otrs.com/security-advisory-2018-09-security-update-for-otrs-framework/"
                }
              ]
            }
          }
        }
      },
      "cveMetadata": {
        "assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
        "assignerShortName": "mitre",
        "cveId": "CVE-2018-19141",
        "datePublished": "2018-11-11T05:00:00.000Z",
        "dateReserved": "2018-11-09T00:00:00.000Z",
        "dateUpdated": "2024-08-05T11:30:04.162Z",
        "state": "PUBLISHED"
      },
      "dataType": "CVE_RECORD",
      "dataVersion": "5.1"
    }

    CVE-2018-16587 (GCVE-0-2018-16587)

    Vulnerability from nvd – Published: 2018-09-28 00:00 – Updated: 2024-08-05 10:24
    VLAI
    Summary
    In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.
    Severity
    No CVSS data available.
    CWE
    • n/a
    Date Public
    2018-09-21 00:00
    Show details on NVD website

    {
      "containers": {
        "adp": [
          {
            "providerMetadata": {
              "dateUpdated": "2024-08-05T10:24:32.972Z",
              "orgId": "af854a3a-2127-422b-91ae-364da2661108",
              "shortName": "CVE"
            },
            "references": [
              {
                "tags": [
                  "x_refsource_CONFIRM",
                  "x_transferred"
                ],
                "url": "https://github.com/OTRS/otrs/commit/d9db0c6a15caafda7689320ecf61777993c33711"
              },
              {
                "name": "DSA-4317",
                "tags": [
                  "vendor-advisory",
                  "x_refsource_DEBIAN",
                  "x_transferred"
                ],
                "url": "https://www.debian.org/security/2018/dsa-4317"
              },
              {
                "name": "[debian-lts-announce] 20180926 [SECURITY] [DLA 1521-1] otrs2 security update",
                "tags": [
                  "mailing-list",
                  "x_refsource_MLIST",
                  "x_transferred"
                ],
                "url": "https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html"
              },
              {
                "tags": [
                  "x_refsource_CONFIRM",
                  "x_transferred"
                ],
                "url": "https://community.otrs.com/security-advisory-2018-04-security-update-for-otrs-framework/"
              },
              {
                "tags": [
                  "x_refsource_CONFIRM",
                  "x_transferred"
                ],
                "url": "https://github.com/OTRS/otrs/commit/a4a1a01f84fac7ab032570ee50b660e2ebb15c01"
              },
              {
                "tags": [
                  "x_refsource_CONFIRM",
                  "x_transferred"
                ],
                "url": "https://github.com/OTRS/otrs/commit/d8cae00b0f78c2a07bb10cedb817304139395843"
              }
            ],
            "title": "CVE Program Container"
          }
        ],
        "cna": {
          "affected": [
            {
              "product": "n/a",
              "vendor": "n/a",
              "versions": [
                {
                  "status": "affected",
                  "version": "n/a"
                }
              ]
            }
          ],
          "datePublic": "2018-09-21T00:00:00.000Z",
          "descriptions": [
            {
              "lang": "en",
              "value": "In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to."
            }
          ],
          "problemTypes": [
            {
              "descriptions": [
                {
                  "description": "n/a",
                  "lang": "en",
                  "type": "text"
                }
              ]
            }
          ],
          "providerMetadata": {
            "dateUpdated": "2018-10-15T09:57:02.000Z",
            "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
            "shortName": "mitre"
          },
          "references": [
            {
              "tags": [
                "x_refsource_CONFIRM"
              ],
              "url": "https://github.com/OTRS/otrs/commit/d9db0c6a15caafda7689320ecf61777993c33711"
            },
            {
              "name": "DSA-4317",
              "tags": [
                "vendor-advisory",
                "x_refsource_DEBIAN"
              ],
              "url": "https://www.debian.org/security/2018/dsa-4317"
            },
            {
              "name": "[debian-lts-announce] 20180926 [SECURITY] [DLA 1521-1] otrs2 security update",
              "tags": [
                "mailing-list",
                "x_refsource_MLIST"
              ],
              "url": "https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html"
            },
            {
              "tags": [
                "x_refsource_CONFIRM"
              ],
              "url": "https://community.otrs.com/security-advisory-2018-04-security-update-for-otrs-framework/"
            },
            {
              "tags": [
                "x_refsource_CONFIRM"
              ],
              "url": "https://github.com/OTRS/otrs/commit/a4a1a01f84fac7ab032570ee50b660e2ebb15c01"
            },
            {
              "tags": [
                "x_refsource_CONFIRM"
              ],
              "url": "https://github.com/OTRS/otrs/commit/d8cae00b0f78c2a07bb10cedb817304139395843"
            }
          ],
          "x_legacyV4Record": {
            "CVE_data_meta": {
              "ASSIGNER": "cve@mitre.org",
              "ID": "CVE-2018-16587",
              "STATE": "PUBLIC"
            },
            "affects": {
              "vendor": {
                "vendor_data": [
                  {
                    "product": {
                      "product_data": [
                        {
                          "product_name": "n/a",
                          "version": {
                            "version_data": [
                              {
                                "version_value": "n/a"
                              }
                            ]
                          }
                        }
                      ]
                    },
                    "vendor_name": "n/a"
                  }
                ]
              }
            },
            "data_format": "MITRE",
            "data_type": "CVE",
            "data_version": "4.0",
            "description": {
              "description_data": [
                {
                  "lang": "eng",
                  "value": "In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to."
                }
              ]
            },
            "problemtype": {
              "problemtype_data": [
                {
                  "description": [
                    {
                      "lang": "eng",
                      "value": "n/a"
                    }
                  ]
                }
              ]
            },
            "references": {
              "reference_data": [
                {
                  "name": "https://github.com/OTRS/otrs/commit/d9db0c6a15caafda7689320ecf61777993c33711",
                  "refsource": "CONFIRM",
                  "url": "https://github.com/OTRS/otrs/commit/d9db0c6a15caafda7689320ecf61777993c33711"
                },
                {
                  "name": "DSA-4317",
                  "refsource": "DEBIAN",
                  "url": "https://www.debian.org/security/2018/dsa-4317"
                },
                {
                  "name": "[debian-lts-announce] 20180926 [SECURITY] [DLA 1521-1] otrs2 security update",
                  "refsource": "MLIST",
                  "url": "https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html"
                },
                {
                  "name": "https://community.otrs.com/security-advisory-2018-04-security-update-for-otrs-framework/",
                  "refsource": "CONFIRM",
                  "url": "https://community.otrs.com/security-advisory-2018-04-security-update-for-otrs-framework/"
                },
                {
                  "name": "https://github.com/OTRS/otrs/commit/a4a1a01f84fac7ab032570ee50b660e2ebb15c01",
                  "refsource": "CONFIRM",
                  "url": "https://github.com/OTRS/otrs/commit/a4a1a01f84fac7ab032570ee50b660e2ebb15c01"
                },
                {
                  "name": "https://github.com/OTRS/otrs/commit/d8cae00b0f78c2a07bb10cedb817304139395843",
                  "refsource": "CONFIRM",
                  "url": "https://github.com/OTRS/otrs/commit/d8cae00b0f78c2a07bb10cedb817304139395843"
                }
              ]
            }
          }
        }
      },
      "cveMetadata": {
        "assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
        "assignerShortName": "mitre",
        "cveId": "CVE-2018-16587",
        "datePublished": "2018-09-28T00:00:00.000Z",
        "dateReserved": "2018-09-06T00:00:00.000Z",
        "dateUpdated": "2024-08-05T10:24:32.972Z",
        "state": "PUBLISHED"
      },
      "dataType": "CVE_RECORD",
      "dataVersion": "5.1"
    }

    CVE-2018-16586 (GCVE-0-2018-16586)

    Vulnerability from nvd – Published: 2018-09-28 00:00 – Updated: 2024-08-05 10:24
    VLAI
    Summary
    In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.
    Severity
    No CVSS data available.
    CWE
    • n/a
    Date Public
    2018-09-21 00:00
    Show details on NVD website

    {
      "containers": {
        "adp": [
          {
            "providerMetadata": {
              "dateUpdated": "2024-08-05T10:24:32.876Z",
              "orgId": "af854a3a-2127-422b-91ae-364da2661108",
              "shortName": "CVE"
            },
            "references": [
              {
                "tags": [
                  "x_refsource_CONFIRM",
                  "x_transferred"
                ],
                "url": "https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/"
              },
              {
                "name": "DSA-4317",
                "tags": [
                  "vendor-advisory",
                  "x_refsource_DEBIAN",
                  "x_transferred"
                ],
                "url": "https://www.debian.org/security/2018/dsa-4317"
              },
              {
                "name": "[debian-lts-announce] 20180926 [SECURITY] [DLA 1521-1] otrs2 security update",
                "tags": [
                  "mailing-list",
                  "x_refsource_MLIST",
                  "x_transferred"
                ],
                "url": "https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html"
              },
              {
                "tags": [
                  "x_refsource_CONFIRM",
                  "x_transferred"
                ],
                "url": "https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302"
              },
              {
                "tags": [
                  "x_refsource_CONFIRM",
                  "x_transferred"
                ],
                "url": "https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7"
              },
              {
                "tags": [
                  "x_refsource_CONFIRM",
                  "x_transferred"
                ],
                "url": "https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963"
              }
            ],
            "title": "CVE Program Container"
          }
        ],
        "cna": {
          "affected": [
            {
              "product": "n/a",
              "vendor": "n/a",
              "versions": [
                {
                  "status": "affected",
                  "version": "n/a"
                }
              ]
            }
          ],
          "datePublic": "2018-09-21T00:00:00.000Z",
          "descriptions": [
            {
              "lang": "en",
              "value": "In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources."
            }
          ],
          "problemTypes": [
            {
              "descriptions": [
                {
                  "description": "n/a",
                  "lang": "en",
                  "type": "text"
                }
              ]
            }
          ],
          "providerMetadata": {
            "dateUpdated": "2018-10-15T09:57:02.000Z",
            "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
            "shortName": "mitre"
          },
          "references": [
            {
              "tags": [
                "x_refsource_CONFIRM"
              ],
              "url": "https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/"
            },
            {
              "name": "DSA-4317",
              "tags": [
                "vendor-advisory",
                "x_refsource_DEBIAN"
              ],
              "url": "https://www.debian.org/security/2018/dsa-4317"
            },
            {
              "name": "[debian-lts-announce] 20180926 [SECURITY] [DLA 1521-1] otrs2 security update",
              "tags": [
                "mailing-list",
                "x_refsource_MLIST"
              ],
              "url": "https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html"
            },
            {
              "tags": [
                "x_refsource_CONFIRM"
              ],
              "url": "https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302"
            },
            {
              "tags": [
                "x_refsource_CONFIRM"
              ],
              "url": "https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7"
            },
            {
              "tags": [
                "x_refsource_CONFIRM"
              ],
              "url": "https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963"
            }
          ],
          "x_legacyV4Record": {
            "CVE_data_meta": {
              "ASSIGNER": "cve@mitre.org",
              "ID": "CVE-2018-16586",
              "STATE": "PUBLIC"
            },
            "affects": {
              "vendor": {
                "vendor_data": [
                  {
                    "product": {
                      "product_data": [
                        {
                          "product_name": "n/a",
                          "version": {
                            "version_data": [
                              {
                                "version_value": "n/a"
                              }
                            ]
                          }
                        }
                      ]
                    },
                    "vendor_name": "n/a"
                  }
                ]
              }
            },
            "data_format": "MITRE",
            "data_type": "CVE",
            "data_version": "4.0",
            "description": {
              "description_data": [
                {
                  "lang": "eng",
                  "value": "In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources."
                }
              ]
            },
            "problemtype": {
              "problemtype_data": [
                {
                  "description": [
                    {
                      "lang": "eng",
                      "value": "n/a"
                    }
                  ]
                }
              ]
            },
            "references": {
              "reference_data": [
                {
                  "name": "https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/",
                  "refsource": "CONFIRM",
                  "url": "https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/"
                },
                {
                  "name": "DSA-4317",
                  "refsource": "DEBIAN",
                  "url": "https://www.debian.org/security/2018/dsa-4317"
                },
                {
                  "name": "[debian-lts-announce] 20180926 [SECURITY] [DLA 1521-1] otrs2 security update",
                  "refsource": "MLIST",
                  "url": "https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html"
                },
                {
                  "name": "https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302",
                  "refsource": "CONFIRM",
                  "url": "https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302"
                },
                {
                  "name": "https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7",
                  "refsource": "CONFIRM",
                  "url": "https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7"
                },
                {
                  "name": "https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963",
                  "refsource": "CONFIRM",
                  "url": "https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963"
                }
              ]
            }
          }
        }
      },
      "cveMetadata": {
        "assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
        "assignerShortName": "mitre",
        "cveId": "CVE-2018-16586",
        "datePublished": "2018-09-28T00:00:00.000Z",
        "dateReserved": "2018-09-06T00:00:00.000Z",
        "dateUpdated": "2024-08-05T10:24:32.876Z",
        "state": "PUBLISHED"
      },
      "dataType": "CVE_RECORD",
      "dataVersion": "5.1"
    }

    CVE-2018-14593 (GCVE-0-2018-14593)

    Vulnerability from nvd – Published: 2018-08-03 16:00 – Updated: 2024-08-05 09:29
    VLAI
    Summary
    An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.
    Severity
    No CVSS data available.
    CWE
    • n/a
    References
    Date Public
    2018-07-31 00:00
    Show details on NVD website

    {
      "containers": {
        "adp": [
          {
            "providerMetadata": {
              "dateUpdated": "2024-08-05T09:29:51.691Z",
              "orgId": "af854a3a-2127-422b-91ae-364da2661108",
              "shortName": "CVE"
            },
            "references": [
              {
                "name": "DSA-4317",
                "tags": [
                  "vendor-advisory",
                  "x_refsource_DEBIAN",
                  "x_transferred"
                ],
                "url": "https://www.debian.org/security/2018/dsa-4317"
              },
              {
                "name": "[debian-lts-announce] 20180821 [SECURITY] [DLA 1473-1] otrs2 security update",
                "tags": [
                  "mailing-list",
                  "x_refsource_MLIST",
                  "x_transferred"
                ],
                "url": "https://lists.debian.org/debian-lts-announce/2018/08/msg00021.html"
              },
              {
                "tags": [
                  "x_refsource_CONFIRM",
                  "x_transferred"
                ],
                "url": "https://community.otrs.com/security-advisory-2018-03-security-update-for-otrs-framework/?lang=de"
              }
            ],
            "title": "CVE Program Container"
          }
        ],
        "cna": {
          "affected": [
            {
              "product": "n/a",
              "vendor": "n/a",
              "versions": [
                {
                  "status": "affected",
                  "version": "n/a"
                }
              ]
            }
          ],
          "datePublic": "2018-07-31T00:00:00.000Z",
          "descriptions": [
            {
              "lang": "en",
              "value": "An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL."
            }
          ],
          "problemTypes": [
            {
              "descriptions": [
                {
                  "description": "n/a",
                  "lang": "en",
                  "type": "text"
                }
              ]
            }
          ],
          "providerMetadata": {
            "dateUpdated": "2018-10-15T09:57:02.000Z",
            "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
            "shortName": "mitre"
          },
          "references": [
            {
              "name": "DSA-4317",
              "tags": [
                "vendor-advisory",
                "x_refsource_DEBIAN"
              ],
              "url": "https://www.debian.org/security/2018/dsa-4317"
            },
            {
              "name": "[debian-lts-announce] 20180821 [SECURITY] [DLA 1473-1] otrs2 security update",
              "tags": [
                "mailing-list",
                "x_refsource_MLIST"
              ],
              "url": "https://lists.debian.org/debian-lts-announce/2018/08/msg00021.html"
            },
            {
              "tags": [
                "x_refsource_CONFIRM"
              ],
              "url": "https://community.otrs.com/security-advisory-2018-03-security-update-for-otrs-framework/?lang=de"
            }
          ],
          "x_legacyV4Record": {
            "CVE_data_meta": {
              "ASSIGNER": "cve@mitre.org",
              "ID": "CVE-2018-14593",
              "STATE": "PUBLIC"
            },
            "affects": {
              "vendor": {
                "vendor_data": [
                  {
                    "product": {
                      "product_data": [
                        {
                          "product_name": "n/a",
                          "version": {
                            "version_data": [
                              {
                                "version_value": "n/a"
                              }
                            ]
                          }
                        }
                      ]
                    },
                    "vendor_name": "n/a"
                  }
                ]
              }
            },
            "data_format": "MITRE",
            "data_type": "CVE",
            "data_version": "4.0",
            "description": {
              "description_data": [
                {
                  "lang": "eng",
                  "value": "An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL."
                }
              ]
            },
            "problemtype": {
              "problemtype_data": [
                {
                  "description": [
                    {
                      "lang": "eng",
                      "value": "n/a"
                    }
                  ]
                }
              ]
            },
            "references": {
              "reference_data": [
                {
                  "name": "DSA-4317",
                  "refsource": "DEBIAN",
                  "url": "https://www.debian.org/security/2018/dsa-4317"
                },
                {
                  "name": "[debian-lts-announce] 20180821 [SECURITY] [DLA 1473-1] otrs2 security update",
                  "refsource": "MLIST",
                  "url": "https://lists.debian.org/debian-lts-announce/2018/08/msg00021.html"
                },
                {
                  "name": "https://community.otrs.com/security-advisory-2018-03-security-update-for-otrs-framework/?lang=de",
                  "refsource": "CONFIRM",
                  "url": "https://community.otrs.com/security-advisory-2018-03-security-update-for-otrs-framework/?lang=de"
                }
              ]
            }
          }
        }
      },
      "cveMetadata": {
        "assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
        "assignerShortName": "mitre",
        "cveId": "CVE-2018-14593",
        "datePublished": "2018-08-03T16:00:00.000Z",
        "dateReserved": "2018-07-24T00:00:00.000Z",
        "dateUpdated": "2024-08-05T09:29:51.691Z",
        "state": "PUBLISHED"
      },
      "dataType": "CVE_RECORD",
      "dataVersion": "5.1"
    }

    CVE-2018-19142 (GCVE-0-2018-19142)

    Vulnerability from cvelistv5 – Published: 2018-11-11 05:00 – Updated: 2024-08-05 11:30
    VLAI
    Summary
    Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL.
    Severity
    No CVSS data available.
    CWE
    • n/a
    References
    Date Public
    2018-11-09 00:00
    Show details on NVD website

    {
      "containers": {
        "adp": [
          {
            "providerMetadata": {
              "dateUpdated": "2024-08-05T11:30:04.071Z",
              "orgId": "af854a3a-2127-422b-91ae-364da2661108",
              "shortName": "CVE"
            },
            "references": [
              {
                "tags": [
                  "x_refsource_MISC",
                  "x_transferred"
                ],
                "url": "https://community.otrs.com/security-advisory-2018-08-security-update-for-otrs-framework/"
              }
            ],
            "title": "CVE Program Container"
          }
        ],
        "cna": {
          "affected": [
            {
              "product": "n/a",
              "vendor": "n/a",
              "versions": [
                {
                  "status": "affected",
                  "version": "n/a"
                }
              ]
            }
          ],
          "datePublic": "2018-11-09T00:00:00.000Z",
          "descriptions": [
            {
              "lang": "en",
              "value": "Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL."
            }
          ],
          "problemTypes": [
            {
              "descriptions": [
                {
                  "description": "n/a",
                  "lang": "en",
                  "type": "text"
                }
              ]
            }
          ],
          "providerMetadata": {
            "dateUpdated": "2018-11-11T04:57:01.000Z",
            "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
            "shortName": "mitre"
          },
          "references": [
            {
              "tags": [
                "x_refsource_MISC"
              ],
              "url": "https://community.otrs.com/security-advisory-2018-08-security-update-for-otrs-framework/"
            }
          ],
          "x_legacyV4Record": {
            "CVE_data_meta": {
              "ASSIGNER": "cve@mitre.org",
              "ID": "CVE-2018-19142",
              "STATE": "PUBLIC"
            },
            "affects": {
              "vendor": {
                "vendor_data": [
                  {
                    "product": {
                      "product_data": [
                        {
                          "product_name": "n/a",
                          "version": {
                            "version_data": [
                              {
                                "version_value": "n/a"
                              }
                            ]
                          }
                        }
                      ]
                    },
                    "vendor_name": "n/a"
                  }
                ]
              }
            },
            "data_format": "MITRE",
            "data_type": "CVE",
            "data_version": "4.0",
            "description": {
              "description_data": [
                {
                  "lang": "eng",
                  "value": "Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL."
                }
              ]
            },
            "problemtype": {
              "problemtype_data": [
                {
                  "description": [
                    {
                      "lang": "eng",
                      "value": "n/a"
                    }
                  ]
                }
              ]
            },
            "references": {
              "reference_data": [
                {
                  "name": "https://community.otrs.com/security-advisory-2018-08-security-update-for-otrs-framework/",
                  "refsource": "MISC",
                  "url": "https://community.otrs.com/security-advisory-2018-08-security-update-for-otrs-framework/"
                }
              ]
            }
          }
        }
      },
      "cveMetadata": {
        "assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
        "assignerShortName": "mitre",
        "cveId": "CVE-2018-19142",
        "datePublished": "2018-11-11T05:00:00.000Z",
        "dateReserved": "2018-11-09T00:00:00.000Z",
        "dateUpdated": "2024-08-05T11:30:04.071Z",
        "state": "PUBLISHED"
      },
      "dataType": "CVE_RECORD",
      "dataVersion": "5.1"
    }

    CVE-2018-19143 (GCVE-0-2018-19143)

    Vulnerability from cvelistv5 – Published: 2018-11-11 05:00 – Updated: 2024-08-05 11:30
    VLAI
    Summary
    Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching is mishandled.
    Severity
    No CVSS data available.
    CWE
    • n/a
    References
    Date Public
    2018-11-09 00:00
    Show details on NVD website

    {
      "containers": {
        "adp": [
          {
            "providerMetadata": {
              "dateUpdated": "2024-08-05T11:30:04.078Z",
              "orgId": "af854a3a-2127-422b-91ae-364da2661108",
              "shortName": "CVE"
            },
            "references": [
              {
                "tags": [
                  "x_refsource_MISC",
                  "x_transferred"
                ],
                "url": "https://community.otrs.com/security-advisory-2018-07-security-update-for-otrs-framework/"
              },
              {
                "name": "[debian-lts-announce] 20181123 [SECURITY] [DLA 1592-1] otrs2 security update",
                "tags": [
                  "mailing-list",
                  "x_refsource_MLIST",
                  "x_transferred"
                ],
                "url": "https://lists.debian.org/debian-lts-announce/2018/11/msg00028.html"
              }
            ],
            "title": "CVE Program Container"
          }
        ],
        "cna": {
          "affected": [
            {
              "product": "n/a",
              "vendor": "n/a",
              "versions": [
                {
                  "status": "affected",
                  "version": "n/a"
                }
              ]
            }
          ],
          "datePublic": "2018-11-09T00:00:00.000Z",
          "descriptions": [
            {
              "lang": "en",
              "value": "Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching is mishandled."
            }
          ],
          "problemTypes": [
            {
              "descriptions": [
                {
                  "description": "n/a",
                  "lang": "en",
                  "type": "text"
                }
              ]
            }
          ],
          "providerMetadata": {
            "dateUpdated": "2018-11-24T10:57:01.000Z",
            "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
            "shortName": "mitre"
          },
          "references": [
            {
              "tags": [
                "x_refsource_MISC"
              ],
              "url": "https://community.otrs.com/security-advisory-2018-07-security-update-for-otrs-framework/"
            },
            {
              "name": "[debian-lts-announce] 20181123 [SECURITY] [DLA 1592-1] otrs2 security update",
              "tags": [
                "mailing-list",
                "x_refsource_MLIST"
              ],
              "url": "https://lists.debian.org/debian-lts-announce/2018/11/msg00028.html"
            }
          ],
          "x_legacyV4Record": {
            "CVE_data_meta": {
              "ASSIGNER": "cve@mitre.org",
              "ID": "CVE-2018-19143",
              "STATE": "PUBLIC"
            },
            "affects": {
              "vendor": {
                "vendor_data": [
                  {
                    "product": {
                      "product_data": [
                        {
                          "product_name": "n/a",
                          "version": {
                            "version_data": [
                              {
                                "version_value": "n/a"
                              }
                            ]
                          }
                        }
                      ]
                    },
                    "vendor_name": "n/a"
                  }
                ]
              }
            },
            "data_format": "MITRE",
            "data_type": "CVE",
            "data_version": "4.0",
            "description": {
              "description_data": [
                {
                  "lang": "eng",
                  "value": "Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching is mishandled."
                }
              ]
            },
            "problemtype": {
              "problemtype_data": [
                {
                  "description": [
                    {
                      "lang": "eng",
                      "value": "n/a"
                    }
                  ]
                }
              ]
            },
            "references": {
              "reference_data": [
                {
                  "name": "https://community.otrs.com/security-advisory-2018-07-security-update-for-otrs-framework/",
                  "refsource": "MISC",
                  "url": "https://community.otrs.com/security-advisory-2018-07-security-update-for-otrs-framework/"
                },
                {
                  "name": "[debian-lts-announce] 20181123 [SECURITY] [DLA 1592-1] otrs2 security update",
                  "refsource": "MLIST",
                  "url": "https://lists.debian.org/debian-lts-announce/2018/11/msg00028.html"
                }
              ]
            }
          }
        }
      },
      "cveMetadata": {
        "assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
        "assignerShortName": "mitre",
        "cveId": "CVE-2018-19143",
        "datePublished": "2018-11-11T05:00:00.000Z",
        "dateReserved": "2018-11-09T00:00:00.000Z",
        "dateUpdated": "2024-08-05T11:30:04.078Z",
        "state": "PUBLISHED"
      },
      "dataType": "CVE_RECORD",
      "dataVersion": "5.1"
    }

    CVE-2018-19141 (GCVE-0-2018-19141)

    Vulnerability from cvelistv5 – Published: 2018-11-11 05:00 – Updated: 2024-08-05 11:30
    VLAI
    Summary
    Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled.
    Severity
    No CVSS data available.
    CWE
    • n/a
    References
    Date Public
    2018-11-09 00:00
    Show details on NVD website

    {
      "containers": {
        "adp": [
          {
            "providerMetadata": {
              "dateUpdated": "2024-08-05T11:30:04.162Z",
              "orgId": "af854a3a-2127-422b-91ae-364da2661108",
              "shortName": "CVE"
            },
            "references": [
              {
                "name": "[debian-lts-announce] 20181123 [SECURITY] [DLA 1592-1] otrs2 security update",
                "tags": [
                  "mailing-list",
                  "x_refsource_MLIST",
                  "x_transferred"
                ],
                "url": "https://lists.debian.org/debian-lts-announce/2018/11/msg00028.html"
              },
              {
                "tags": [
                  "x_refsource_MISC",
                  "x_transferred"
                ],
                "url": "https://community.otrs.com/security-advisory-2018-09-security-update-for-otrs-framework/"
              }
            ],
            "title": "CVE Program Container"
          }
        ],
        "cna": {
          "affected": [
            {
              "product": "n/a",
              "vendor": "n/a",
              "versions": [
                {
                  "status": "affected",
                  "version": "n/a"
                }
              ]
            }
          ],
          "datePublic": "2018-11-09T00:00:00.000Z",
          "descriptions": [
            {
              "lang": "en",
              "value": "Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled."
            }
          ],
          "problemTypes": [
            {
              "descriptions": [
                {
                  "description": "n/a",
                  "lang": "en",
                  "type": "text"
                }
              ]
            }
          ],
          "providerMetadata": {
            "dateUpdated": "2018-11-24T10:57:01.000Z",
            "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
            "shortName": "mitre"
          },
          "references": [
            {
              "name": "[debian-lts-announce] 20181123 [SECURITY] [DLA 1592-1] otrs2 security update",
              "tags": [
                "mailing-list",
                "x_refsource_MLIST"
              ],
              "url": "https://lists.debian.org/debian-lts-announce/2018/11/msg00028.html"
            },
            {
              "tags": [
                "x_refsource_MISC"
              ],
              "url": "https://community.otrs.com/security-advisory-2018-09-security-update-for-otrs-framework/"
            }
          ],
          "x_legacyV4Record": {
            "CVE_data_meta": {
              "ASSIGNER": "cve@mitre.org",
              "ID": "CVE-2018-19141",
              "STATE": "PUBLIC"
            },
            "affects": {
              "vendor": {
                "vendor_data": [
                  {
                    "product": {
                      "product_data": [
                        {
                          "product_name": "n/a",
                          "version": {
                            "version_data": [
                              {
                                "version_value": "n/a"
                              }
                            ]
                          }
                        }
                      ]
                    },
                    "vendor_name": "n/a"
                  }
                ]
              }
            },
            "data_format": "MITRE",
            "data_type": "CVE",
            "data_version": "4.0",
            "description": {
              "description_data": [
                {
                  "lang": "eng",
                  "value": "Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled."
                }
              ]
            },
            "problemtype": {
              "problemtype_data": [
                {
                  "description": [
                    {
                      "lang": "eng",
                      "value": "n/a"
                    }
                  ]
                }
              ]
            },
            "references": {
              "reference_data": [
                {
                  "name": "[debian-lts-announce] 20181123 [SECURITY] [DLA 1592-1] otrs2 security update",
                  "refsource": "MLIST",
                  "url": "https://lists.debian.org/debian-lts-announce/2018/11/msg00028.html"
                },
                {
                  "name": "https://community.otrs.com/security-advisory-2018-09-security-update-for-otrs-framework/",
                  "refsource": "MISC",
                  "url": "https://community.otrs.com/security-advisory-2018-09-security-update-for-otrs-framework/"
                }
              ]
            }
          }
        }
      },
      "cveMetadata": {
        "assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
        "assignerShortName": "mitre",
        "cveId": "CVE-2018-19141",
        "datePublished": "2018-11-11T05:00:00.000Z",
        "dateReserved": "2018-11-09T00:00:00.000Z",
        "dateUpdated": "2024-08-05T11:30:04.162Z",
        "state": "PUBLISHED"
      },
      "dataType": "CVE_RECORD",
      "dataVersion": "5.1"
    }

    CVE-2018-16586 (GCVE-0-2018-16586)

    Vulnerability from cvelistv5 – Published: 2018-09-28 00:00 – Updated: 2024-08-05 10:24
    VLAI
    Summary
    In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.
    Severity
    No CVSS data available.
    CWE
    • n/a
    Date Public
    2018-09-21 00:00
    Show details on NVD website

    {
      "containers": {
        "adp": [
          {
            "providerMetadata": {
              "dateUpdated": "2024-08-05T10:24:32.876Z",
              "orgId": "af854a3a-2127-422b-91ae-364da2661108",
              "shortName": "CVE"
            },
            "references": [
              {
                "tags": [
                  "x_refsource_CONFIRM",
                  "x_transferred"
                ],
                "url": "https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/"
              },
              {
                "name": "DSA-4317",
                "tags": [
                  "vendor-advisory",
                  "x_refsource_DEBIAN",
                  "x_transferred"
                ],
                "url": "https://www.debian.org/security/2018/dsa-4317"
              },
              {
                "name": "[debian-lts-announce] 20180926 [SECURITY] [DLA 1521-1] otrs2 security update",
                "tags": [
                  "mailing-list",
                  "x_refsource_MLIST",
                  "x_transferred"
                ],
                "url": "https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html"
              },
              {
                "tags": [
                  "x_refsource_CONFIRM",
                  "x_transferred"
                ],
                "url": "https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302"
              },
              {
                "tags": [
                  "x_refsource_CONFIRM",
                  "x_transferred"
                ],
                "url": "https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7"
              },
              {
                "tags": [
                  "x_refsource_CONFIRM",
                  "x_transferred"
                ],
                "url": "https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963"
              }
            ],
            "title": "CVE Program Container"
          }
        ],
        "cna": {
          "affected": [
            {
              "product": "n/a",
              "vendor": "n/a",
              "versions": [
                {
                  "status": "affected",
                  "version": "n/a"
                }
              ]
            }
          ],
          "datePublic": "2018-09-21T00:00:00.000Z",
          "descriptions": [
            {
              "lang": "en",
              "value": "In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources."
            }
          ],
          "problemTypes": [
            {
              "descriptions": [
                {
                  "description": "n/a",
                  "lang": "en",
                  "type": "text"
                }
              ]
            }
          ],
          "providerMetadata": {
            "dateUpdated": "2018-10-15T09:57:02.000Z",
            "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
            "shortName": "mitre"
          },
          "references": [
            {
              "tags": [
                "x_refsource_CONFIRM"
              ],
              "url": "https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/"
            },
            {
              "name": "DSA-4317",
              "tags": [
                "vendor-advisory",
                "x_refsource_DEBIAN"
              ],
              "url": "https://www.debian.org/security/2018/dsa-4317"
            },
            {
              "name": "[debian-lts-announce] 20180926 [SECURITY] [DLA 1521-1] otrs2 security update",
              "tags": [
                "mailing-list",
                "x_refsource_MLIST"
              ],
              "url": "https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html"
            },
            {
              "tags": [
                "x_refsource_CONFIRM"
              ],
              "url": "https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302"
            },
            {
              "tags": [
                "x_refsource_CONFIRM"
              ],
              "url": "https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7"
            },
            {
              "tags": [
                "x_refsource_CONFIRM"
              ],
              "url": "https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963"
            }
          ],
          "x_legacyV4Record": {
            "CVE_data_meta": {
              "ASSIGNER": "cve@mitre.org",
              "ID": "CVE-2018-16586",
              "STATE": "PUBLIC"
            },
            "affects": {
              "vendor": {
                "vendor_data": [
                  {
                    "product": {
                      "product_data": [
                        {
                          "product_name": "n/a",
                          "version": {
                            "version_data": [
                              {
                                "version_value": "n/a"
                              }
                            ]
                          }
                        }
                      ]
                    },
                    "vendor_name": "n/a"
                  }
                ]
              }
            },
            "data_format": "MITRE",
            "data_type": "CVE",
            "data_version": "4.0",
            "description": {
              "description_data": [
                {
                  "lang": "eng",
                  "value": "In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources."
                }
              ]
            },
            "problemtype": {
              "problemtype_data": [
                {
                  "description": [
                    {
                      "lang": "eng",
                      "value": "n/a"
                    }
                  ]
                }
              ]
            },
            "references": {
              "reference_data": [
                {
                  "name": "https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/",
                  "refsource": "CONFIRM",
                  "url": "https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/"
                },
                {
                  "name": "DSA-4317",
                  "refsource": "DEBIAN",
                  "url": "https://www.debian.org/security/2018/dsa-4317"
                },
                {
                  "name": "[debian-lts-announce] 20180926 [SECURITY] [DLA 1521-1] otrs2 security update",
                  "refsource": "MLIST",
                  "url": "https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html"
                },
                {
                  "name": "https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302",
                  "refsource": "CONFIRM",
                  "url": "https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302"
                },
                {
                  "name": "https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7",
                  "refsource": "CONFIRM",
                  "url": "https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7"
                },
                {
                  "name": "https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963",
                  "refsource": "CONFIRM",
                  "url": "https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963"
                }
              ]
            }
          }
        }
      },
      "cveMetadata": {
        "assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
        "assignerShortName": "mitre",
        "cveId": "CVE-2018-16586",
        "datePublished": "2018-09-28T00:00:00.000Z",
        "dateReserved": "2018-09-06T00:00:00.000Z",
        "dateUpdated": "2024-08-05T10:24:32.876Z",
        "state": "PUBLISHED"
      },
      "dataType": "CVE_RECORD",
      "dataVersion": "5.1"
    }

    CVE-2018-16587 (GCVE-0-2018-16587)

    Vulnerability from cvelistv5 – Published: 2018-09-28 00:00 – Updated: 2024-08-05 10:24
    VLAI
    Summary
    In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.
    Severity
    No CVSS data available.
    CWE
    • n/a
    Date Public
    2018-09-21 00:00
    Show details on NVD website

    {
      "containers": {
        "adp": [
          {
            "providerMetadata": {
              "dateUpdated": "2024-08-05T10:24:32.972Z",
              "orgId": "af854a3a-2127-422b-91ae-364da2661108",
              "shortName": "CVE"
            },
            "references": [
              {
                "tags": [
                  "x_refsource_CONFIRM",
                  "x_transferred"
                ],
                "url": "https://github.com/OTRS/otrs/commit/d9db0c6a15caafda7689320ecf61777993c33711"
              },
              {
                "name": "DSA-4317",
                "tags": [
                  "vendor-advisory",
                  "x_refsource_DEBIAN",
                  "x_transferred"
                ],
                "url": "https://www.debian.org/security/2018/dsa-4317"
              },
              {
                "name": "[debian-lts-announce] 20180926 [SECURITY] [DLA 1521-1] otrs2 security update",
                "tags": [
                  "mailing-list",
                  "x_refsource_MLIST",
                  "x_transferred"
                ],
                "url": "https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html"
              },
              {
                "tags": [
                  "x_refsource_CONFIRM",
                  "x_transferred"
                ],
                "url": "https://community.otrs.com/security-advisory-2018-04-security-update-for-otrs-framework/"
              },
              {
                "tags": [
                  "x_refsource_CONFIRM",
                  "x_transferred"
                ],
                "url": "https://github.com/OTRS/otrs/commit/a4a1a01f84fac7ab032570ee50b660e2ebb15c01"
              },
              {
                "tags": [
                  "x_refsource_CONFIRM",
                  "x_transferred"
                ],
                "url": "https://github.com/OTRS/otrs/commit/d8cae00b0f78c2a07bb10cedb817304139395843"
              }
            ],
            "title": "CVE Program Container"
          }
        ],
        "cna": {
          "affected": [
            {
              "product": "n/a",
              "vendor": "n/a",
              "versions": [
                {
                  "status": "affected",
                  "version": "n/a"
                }
              ]
            }
          ],
          "datePublic": "2018-09-21T00:00:00.000Z",
          "descriptions": [
            {
              "lang": "en",
              "value": "In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to."
            }
          ],
          "problemTypes": [
            {
              "descriptions": [
                {
                  "description": "n/a",
                  "lang": "en",
                  "type": "text"
                }
              ]
            }
          ],
          "providerMetadata": {
            "dateUpdated": "2018-10-15T09:57:02.000Z",
            "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
            "shortName": "mitre"
          },
          "references": [
            {
              "tags": [
                "x_refsource_CONFIRM"
              ],
              "url": "https://github.com/OTRS/otrs/commit/d9db0c6a15caafda7689320ecf61777993c33711"
            },
            {
              "name": "DSA-4317",
              "tags": [
                "vendor-advisory",
                "x_refsource_DEBIAN"
              ],
              "url": "https://www.debian.org/security/2018/dsa-4317"
            },
            {
              "name": "[debian-lts-announce] 20180926 [SECURITY] [DLA 1521-1] otrs2 security update",
              "tags": [
                "mailing-list",
                "x_refsource_MLIST"
              ],
              "url": "https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html"
            },
            {
              "tags": [
                "x_refsource_CONFIRM"
              ],
              "url": "https://community.otrs.com/security-advisory-2018-04-security-update-for-otrs-framework/"
            },
            {
              "tags": [
                "x_refsource_CONFIRM"
              ],
              "url": "https://github.com/OTRS/otrs/commit/a4a1a01f84fac7ab032570ee50b660e2ebb15c01"
            },
            {
              "tags": [
                "x_refsource_CONFIRM"
              ],
              "url": "https://github.com/OTRS/otrs/commit/d8cae00b0f78c2a07bb10cedb817304139395843"
            }
          ],
          "x_legacyV4Record": {
            "CVE_data_meta": {
              "ASSIGNER": "cve@mitre.org",
              "ID": "CVE-2018-16587",
              "STATE": "PUBLIC"
            },
            "affects": {
              "vendor": {
                "vendor_data": [
                  {
                    "product": {
                      "product_data": [
                        {
                          "product_name": "n/a",
                          "version": {
                            "version_data": [
                              {
                                "version_value": "n/a"
                              }
                            ]
                          }
                        }
                      ]
                    },
                    "vendor_name": "n/a"
                  }
                ]
              }
            },
            "data_format": "MITRE",
            "data_type": "CVE",
            "data_version": "4.0",
            "description": {
              "description_data": [
                {
                  "lang": "eng",
                  "value": "In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to."
                }
              ]
            },
            "problemtype": {
              "problemtype_data": [
                {
                  "description": [
                    {
                      "lang": "eng",
                      "value": "n/a"
                    }
                  ]
                }
              ]
            },
            "references": {
              "reference_data": [
                {
                  "name": "https://github.com/OTRS/otrs/commit/d9db0c6a15caafda7689320ecf61777993c33711",
                  "refsource": "CONFIRM",
                  "url": "https://github.com/OTRS/otrs/commit/d9db0c6a15caafda7689320ecf61777993c33711"
                },
                {
                  "name": "DSA-4317",
                  "refsource": "DEBIAN",
                  "url": "https://www.debian.org/security/2018/dsa-4317"
                },
                {
                  "name": "[debian-lts-announce] 20180926 [SECURITY] [DLA 1521-1] otrs2 security update",
                  "refsource": "MLIST",
                  "url": "https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html"
                },
                {
                  "name": "https://community.otrs.com/security-advisory-2018-04-security-update-for-otrs-framework/",
                  "refsource": "CONFIRM",
                  "url": "https://community.otrs.com/security-advisory-2018-04-security-update-for-otrs-framework/"
                },
                {
                  "name": "https://github.com/OTRS/otrs/commit/a4a1a01f84fac7ab032570ee50b660e2ebb15c01",
                  "refsource": "CONFIRM",
                  "url": "https://github.com/OTRS/otrs/commit/a4a1a01f84fac7ab032570ee50b660e2ebb15c01"
                },
                {
                  "name": "https://github.com/OTRS/otrs/commit/d8cae00b0f78c2a07bb10cedb817304139395843",
                  "refsource": "CONFIRM",
                  "url": "https://github.com/OTRS/otrs/commit/d8cae00b0f78c2a07bb10cedb817304139395843"
                }
              ]
            }
          }
        }
      },
      "cveMetadata": {
        "assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
        "assignerShortName": "mitre",
        "cveId": "CVE-2018-16587",
        "datePublished": "2018-09-28T00:00:00.000Z",
        "dateReserved": "2018-09-06T00:00:00.000Z",
        "dateUpdated": "2024-08-05T10:24:32.972Z",
        "state": "PUBLISHED"
      },
      "dataType": "CVE_RECORD",
      "dataVersion": "5.1"
    }

    CVE-2018-14593 (GCVE-0-2018-14593)

    Vulnerability from cvelistv5 – Published: 2018-08-03 16:00 – Updated: 2024-08-05 09:29
    VLAI
    Summary
    An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.
    Severity
    No CVSS data available.
    CWE
    • n/a
    References
    Date Public
    2018-07-31 00:00
    Show details on NVD website

    {
      "containers": {
        "adp": [
          {
            "providerMetadata": {
              "dateUpdated": "2024-08-05T09:29:51.691Z",
              "orgId": "af854a3a-2127-422b-91ae-364da2661108",
              "shortName": "CVE"
            },
            "references": [
              {
                "name": "DSA-4317",
                "tags": [
                  "vendor-advisory",
                  "x_refsource_DEBIAN",
                  "x_transferred"
                ],
                "url": "https://www.debian.org/security/2018/dsa-4317"
              },
              {
                "name": "[debian-lts-announce] 20180821 [SECURITY] [DLA 1473-1] otrs2 security update",
                "tags": [
                  "mailing-list",
                  "x_refsource_MLIST",
                  "x_transferred"
                ],
                "url": "https://lists.debian.org/debian-lts-announce/2018/08/msg00021.html"
              },
              {
                "tags": [
                  "x_refsource_CONFIRM",
                  "x_transferred"
                ],
                "url": "https://community.otrs.com/security-advisory-2018-03-security-update-for-otrs-framework/?lang=de"
              }
            ],
            "title": "CVE Program Container"
          }
        ],
        "cna": {
          "affected": [
            {
              "product": "n/a",
              "vendor": "n/a",
              "versions": [
                {
                  "status": "affected",
                  "version": "n/a"
                }
              ]
            }
          ],
          "datePublic": "2018-07-31T00:00:00.000Z",
          "descriptions": [
            {
              "lang": "en",
              "value": "An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL."
            }
          ],
          "problemTypes": [
            {
              "descriptions": [
                {
                  "description": "n/a",
                  "lang": "en",
                  "type": "text"
                }
              ]
            }
          ],
          "providerMetadata": {
            "dateUpdated": "2018-10-15T09:57:02.000Z",
            "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
            "shortName": "mitre"
          },
          "references": [
            {
              "name": "DSA-4317",
              "tags": [
                "vendor-advisory",
                "x_refsource_DEBIAN"
              ],
              "url": "https://www.debian.org/security/2018/dsa-4317"
            },
            {
              "name": "[debian-lts-announce] 20180821 [SECURITY] [DLA 1473-1] otrs2 security update",
              "tags": [
                "mailing-list",
                "x_refsource_MLIST"
              ],
              "url": "https://lists.debian.org/debian-lts-announce/2018/08/msg00021.html"
            },
            {
              "tags": [
                "x_refsource_CONFIRM"
              ],
              "url": "https://community.otrs.com/security-advisory-2018-03-security-update-for-otrs-framework/?lang=de"
            }
          ],
          "x_legacyV4Record": {
            "CVE_data_meta": {
              "ASSIGNER": "cve@mitre.org",
              "ID": "CVE-2018-14593",
              "STATE": "PUBLIC"
            },
            "affects": {
              "vendor": {
                "vendor_data": [
                  {
                    "product": {
                      "product_data": [
                        {
                          "product_name": "n/a",
                          "version": {
                            "version_data": [
                              {
                                "version_value": "n/a"
                              }
                            ]
                          }
                        }
                      ]
                    },
                    "vendor_name": "n/a"
                  }
                ]
              }
            },
            "data_format": "MITRE",
            "data_type": "CVE",
            "data_version": "4.0",
            "description": {
              "description_data": [
                {
                  "lang": "eng",
                  "value": "An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL."
                }
              ]
            },
            "problemtype": {
              "problemtype_data": [
                {
                  "description": [
                    {
                      "lang": "eng",
                      "value": "n/a"
                    }
                  ]
                }
              ]
            },
            "references": {
              "reference_data": [
                {
                  "name": "DSA-4317",
                  "refsource": "DEBIAN",
                  "url": "https://www.debian.org/security/2018/dsa-4317"
                },
                {
                  "name": "[debian-lts-announce] 20180821 [SECURITY] [DLA 1473-1] otrs2 security update",
                  "refsource": "MLIST",
                  "url": "https://lists.debian.org/debian-lts-announce/2018/08/msg00021.html"
                },
                {
                  "name": "https://community.otrs.com/security-advisory-2018-03-security-update-for-otrs-framework/?lang=de",
                  "refsource": "CONFIRM",
                  "url": "https://community.otrs.com/security-advisory-2018-03-security-update-for-otrs-framework/?lang=de"
                }
              ]
            }
          }
        }
      },
      "cveMetadata": {
        "assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
        "assignerShortName": "mitre",
        "cveId": "CVE-2018-14593",
        "datePublished": "2018-08-03T16:00:00.000Z",
        "dateReserved": "2018-07-24T00:00:00.000Z",
        "dateUpdated": "2024-08-05T09:29:51.691Z",
        "state": "PUBLISHED"
      },
      "dataType": "CVE_RECORD",
      "dataVersion": "5.1"
    }