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8 vulnerabilities found for Oracle Customer Care by Oracle Corporation
CVE-2026-70778 (GCVE-0-2026-70778)
Vulnerability from nvd – Published: 2026-08-18 21:01 – Updated: 2026-08-18 21:01
VLAI
EPSS
VEX
Summary
Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Internal Operations). Supported versions that are affected are 12.2.3-12.2.15. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Customer Care, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Customer Care accessible data as well as unauthorized access to critical data or complete access to all Oracle Customer Care accessible data. CVSS 3.1 Base Score 8.7 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:H/A:N).
Severity
8.7 (High)
CWE
- Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Customer Care, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Customer Care accessible data as well as unauthorized access to critical data or complete access to all Oracle Customer Care accessible data.
Assigner
References
1 reference
| URL | Tags |
|---|---|
| https://www.oracle.com/security-alerts/cspuaug2026.html | vendor-advisory |
Impacted products
1 product
| Vendor | Product | Version | |
|---|---|---|---|
| Oracle Corporation | Oracle Customer Care |
Affected:
12.2.3 , ≤ 12.2.15
(custom)
cpe:2.3:a:oracle:customer_care:*:*:*:*:*:*:*:* |
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CVE-2026-62607 (GCVE-0-2026-62607)
Vulnerability from nvd – Published: 2026-08-18 21:00 – Updated: 2026-08-18 21:00
VLAI
EPSS
VEX
Summary
Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Internal Operations). Supported versions that are affected are 12.2.3-12.2.15. Easily exploitable vulnerability allows high privileged attacker with network access via HTTP to compromise Oracle Customer Care. While the vulnerability is in Oracle Customer Care, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Customer Care accessible data as well as unauthorized access to critical data or complete access to all Oracle Customer Care accessible data. CVSS 3.1 Base Score 8.7 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:N).
Severity
8.7 (High)
CWE
- Easily exploitable vulnerability allows high privileged attacker with network access via HTTP to compromise Oracle Customer Care. While the vulnerability is in Oracle Customer Care, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Customer Care accessible data as well as unauthorized access to critical data or complete access to all Oracle Customer Care accessible data.
Assigner
References
1 reference
| URL | Tags |
|---|---|
| https://www.oracle.com/security-alerts/cspuaug2026.html | vendor-advisory |
Impacted products
1 product
| Vendor | Product | Version | |
|---|---|---|---|
| Oracle Corporation | Oracle Customer Care |
Affected:
12.2.3 , ≤ 12.2.15
(custom)
cpe:2.3:a:oracle:customer_care:*:*:*:*:*:*:*:* |
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}
],
"metrics": [
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CVE-2026-60920 (GCVE-0-2026-60920)
Vulnerability from nvd – Published: 2026-07-21 21:37 – Updated: 2026-07-24 17:13
VLAI
EPSS
VEX
Summary
Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Internal Operations). Supported versions that are affected are 12.2.3-12.2.15. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks of this vulnerability can result in takeover of Oracle Customer Care. CVSS 3.1 Base Score 8.8 (Confidentiality, Integrity and Availability impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H).
Severity
8.8 (High)
SSVC
Exploitation: none
Automatable: no
Technical Impact: total
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2026-07-24 17:12 UTC
CWE
- Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks of this vulnerability can result in takeover of Oracle Customer Care.
- CWE-306 - Missing Authentication for Critical Function
- CWE-287 - Improper Authentication
- CWE-269 - Improper Privilege Management
Assigner
References
1 reference
| URL | Tags |
|---|---|
| https://www.oracle.com/security-alerts/cpujul2026.html | vendor-advisory |
Impacted products
1 product
| Vendor | Product | Version | |
|---|---|---|---|
| Oracle Corporation | Oracle Customer Care |
Affected:
12.2.3 , ≤ 12.2.15
(custom)
cpe:2.3:a:oracle:customer_care:*:*:*:*:*:*:*:* |
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CVE-2025-21516 (GCVE-0-2025-21516)
Vulnerability from nvd – Published: 2025-01-21 20:53 – Updated: 2025-01-22 18:32
VLAI
EPSS
VEX
Summary
Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Service Requests). Supported versions that are affected are 12.2.5-12.2.13. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Customer Care accessible data as well as unauthorized access to critical data or complete access to all Oracle Customer Care accessible data. CVSS 3.1 Base Score 8.1 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N).
Severity
8.1 (High)
SSVC
Exploitation: none
Automatable: no
Technical Impact: total
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2025-01-22 18:31 UTC
CWE
- Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Customer Care accessible data as well as unauthorized access to critical data or complete access to all Oracle Customer Care accessible data.
- CWE-863 - Incorrect Authorization
Assigner
References
1 reference
| URL | Tags |
|---|---|
| https://www.oracle.com/security-alerts/cpujan2025.html | vendor-advisory |
Impacted products
1 product
| Vendor | Product | Version | |
|---|---|---|---|
| Oracle Corporation | Oracle Customer Care |
Affected:
12.2.5 , ≤ 12.2.13
(custom)
cpe:2.3:a:oracle:customer_care:12.2.5-12.2.13:*:*:*:*:*:*:* |
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}
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CVE-2026-70778 (GCVE-0-2026-70778)
Vulnerability from cvelistv5 – Published: 2026-08-18 21:01 – Updated: 2026-08-18 21:01
VLAI
EPSS
VEX
Summary
Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Internal Operations). Supported versions that are affected are 12.2.3-12.2.15. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Customer Care, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Customer Care accessible data as well as unauthorized access to critical data or complete access to all Oracle Customer Care accessible data. CVSS 3.1 Base Score 8.7 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:H/A:N).
Severity
8.7 (High)
CWE
- Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Customer Care, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Customer Care accessible data as well as unauthorized access to critical data or complete access to all Oracle Customer Care accessible data.
Assigner
References
1 reference
| URL | Tags |
|---|---|
| https://www.oracle.com/security-alerts/cspuaug2026.html | vendor-advisory |
Impacted products
1 product
| Vendor | Product | Version | |
|---|---|---|---|
| Oracle Corporation | Oracle Customer Care |
Affected:
12.2.3 , ≤ 12.2.15
(custom)
cpe:2.3:a:oracle:customer_care:*:*:*:*:*:*:*:* |
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CVE-2026-62607 (GCVE-0-2026-62607)
Vulnerability from cvelistv5 – Published: 2026-08-18 21:00 – Updated: 2026-08-18 21:00
VLAI
EPSS
VEX
Summary
Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Internal Operations). Supported versions that are affected are 12.2.3-12.2.15. Easily exploitable vulnerability allows high privileged attacker with network access via HTTP to compromise Oracle Customer Care. While the vulnerability is in Oracle Customer Care, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Customer Care accessible data as well as unauthorized access to critical data or complete access to all Oracle Customer Care accessible data. CVSS 3.1 Base Score 8.7 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:N).
Severity
8.7 (High)
CWE
- Easily exploitable vulnerability allows high privileged attacker with network access via HTTP to compromise Oracle Customer Care. While the vulnerability is in Oracle Customer Care, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Customer Care accessible data as well as unauthorized access to critical data or complete access to all Oracle Customer Care accessible data.
Assigner
References
1 reference
| URL | Tags |
|---|---|
| https://www.oracle.com/security-alerts/cspuaug2026.html | vendor-advisory |
Impacted products
1 product
| Vendor | Product | Version | |
|---|---|---|---|
| Oracle Corporation | Oracle Customer Care |
Affected:
12.2.3 , ≤ 12.2.15
(custom)
cpe:2.3:a:oracle:customer_care:*:*:*:*:*:*:*:* |
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CVE-2026-60920 (GCVE-0-2026-60920)
Vulnerability from cvelistv5 – Published: 2026-07-21 21:37 – Updated: 2026-07-24 17:13
VLAI
EPSS
VEX
Summary
Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Internal Operations). Supported versions that are affected are 12.2.3-12.2.15. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks of this vulnerability can result in takeover of Oracle Customer Care. CVSS 3.1 Base Score 8.8 (Confidentiality, Integrity and Availability impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H).
Severity
8.8 (High)
SSVC
Exploitation: none
Automatable: no
Technical Impact: total
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2026-07-24 17:12 UTC
CWE
- Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks of this vulnerability can result in takeover of Oracle Customer Care.
- CWE-306 - Missing Authentication for Critical Function
- CWE-287 - Improper Authentication
- CWE-269 - Improper Privilege Management
Assigner
References
1 reference
| URL | Tags |
|---|---|
| https://www.oracle.com/security-alerts/cpujul2026.html | vendor-advisory |
Impacted products
1 product
| Vendor | Product | Version | |
|---|---|---|---|
| Oracle Corporation | Oracle Customer Care |
Affected:
12.2.3 , ≤ 12.2.15
(custom)
cpe:2.3:a:oracle:customer_care:*:*:*:*:*:*:*:* |
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CVE-2025-21516 (GCVE-0-2025-21516)
Vulnerability from cvelistv5 – Published: 2025-01-21 20:53 – Updated: 2025-01-22 18:32
VLAI
EPSS
VEX
Summary
Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Service Requests). Supported versions that are affected are 12.2.5-12.2.13. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Customer Care accessible data as well as unauthorized access to critical data or complete access to all Oracle Customer Care accessible data. CVSS 3.1 Base Score 8.1 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N).
Severity
8.1 (High)
SSVC
Exploitation: none
Automatable: no
Technical Impact: total
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2025-01-22 18:31 UTC
CWE
- Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Customer Care accessible data as well as unauthorized access to critical data or complete access to all Oracle Customer Care accessible data.
- CWE-863 - Incorrect Authorization
Assigner
References
1 reference
| URL | Tags |
|---|---|
| https://www.oracle.com/security-alerts/cpujan2025.html | vendor-advisory |
Impacted products
1 product
| Vendor | Product | Version | |
|---|---|---|---|
| Oracle Corporation | Oracle Customer Care |
Affected:
12.2.5 , ≤ 12.2.13
(custom)
cpe:2.3:a:oracle:customer_care:12.2.5-12.2.13:*:*:*:*:*:*:* |
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