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2 vulnerabilities found for OTRS by Accessing template content without permissions

CVE-2022-3501 (GCVE-0-2022-3501)

Vulnerability from nvd – Published: 2022-10-17 08:55 – Updated: 2025-05-10 02:54
VLAI?
Title
Information exposure of template content due to missing check of permissions
Summary
Article template contents with sensitive data could be accessed from agents without permissions.
CWE
Assigner
Impacted products
Vendor Product Version
Accessing template content without permissions OTRS Affected: 8.0.x , ≤ 8.0.25 (custom)
Create a notification for this product.
Date Public ?
2022-10-17 00:00
Show details on NVD website

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        "providerMetadata": {
          "dateUpdated": "2024-08-03T01:14:02.427Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
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        },
        "references": [
          {
            "tags": [
              "x_transferred"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2022-14/"
          }
        ],
        "title": "CVE Program Container"
      },
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2022-3501",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "no"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2025-05-10T02:54:22.279923Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-05-10T02:54:36.517Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "OTRS",
          "vendor": "Accessing template content without permissions",
          "versions": [
            {
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      ],
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      "descriptions": [
        {
          "lang": "en",
          "value": "Article template contents with sensitive data could be accessed from agents without permissions."
        }
      ],
      "metrics": [
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          "cvssV3_1": {
            "attackComplexity": "LOW",
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            "baseScore": 3.5,
            "baseSeverity": "LOW",
            "confidentialityImpact": "LOW",
            "integrityImpact": "NONE",
            "privilegesRequired": "LOW",
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            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N",
            "version": "3.1"
          }
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      "problemTypes": [
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      ],
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        "dateUpdated": "2022-10-17T00:00:00.000Z",
        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "shortName": "OTRS"
      },
      "references": [
        {
          "url": "https://otrs.com/release-notes/otrs-security-advisory-2022-14/"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "value": "Update to OTRS 8.0.26"
        }
      ],
      "source": {
        "advisory": "OSA-2022-14",
        "defect": [
          "2022090142001791"
        ],
        "discovery": "USER"
      },
      "title": "Information exposure of template content due to missing check of permissions",
      "x_generator": {
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      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
    "assignerShortName": "OTRS",
    "cveId": "CVE-2022-3501",
    "datePublished": "2022-10-17T08:55:11.089Z",
    "dateReserved": "2022-10-14T00:00:00.000Z",
    "dateUpdated": "2025-05-10T02:54:36.517Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}

CVE-2022-3501 (GCVE-0-2022-3501)

Vulnerability from cvelistv5 – Published: 2022-10-17 08:55 – Updated: 2025-05-10 02:54
VLAI?
Title
Information exposure of template content due to missing check of permissions
Summary
Article template contents with sensitive data could be accessed from agents without permissions.
CWE
Assigner
Impacted products
Vendor Product Version
Accessing template content without permissions OTRS Affected: 8.0.x , ≤ 8.0.25 (custom)
Create a notification for this product.
Date Public ?
2022-10-17 00:00
Show details on NVD website

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      {
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          "dateUpdated": "2024-08-03T01:14:02.427Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
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        },
        "references": [
          {
            "tags": [
              "x_transferred"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2022-14/"
          }
        ],
        "title": "CVE Program Container"
      },
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2022-3501",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
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                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2025-05-10T02:54:22.279923Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
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          "dateUpdated": "2025-05-10T02:54:36.517Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "OTRS",
          "vendor": "Accessing template content without permissions",
          "versions": [
            {
              "lessThanOrEqual": "8.0.25",
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              "version": "8.0.x",
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            }
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        }
      ],
      "datePublic": "2022-10-17T00:00:00.000Z",
      "descriptions": [
        {
          "lang": "en",
          "value": "Article template contents with sensitive data could be accessed from agents without permissions."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 3.5,
            "baseSeverity": "LOW",
            "confidentialityImpact": "LOW",
            "integrityImpact": "NONE",
            "privilegesRequired": "LOW",
            "scope": "UNCHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
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              "description": "CWE-200 Information Exposure",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2022-10-17T00:00:00.000Z",
        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "shortName": "OTRS"
      },
      "references": [
        {
          "url": "https://otrs.com/release-notes/otrs-security-advisory-2022-14/"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "value": "Update to OTRS 8.0.26"
        }
      ],
      "source": {
        "advisory": "OSA-2022-14",
        "defect": [
          "2022090142001791"
        ],
        "discovery": "USER"
      },
      "title": "Information exposure of template content due to missing check of permissions",
      "x_generator": {
        "engine": "vulnogram 0.1.0-rc1"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
    "assignerShortName": "OTRS",
    "cveId": "CVE-2022-3501",
    "datePublished": "2022-10-17T08:55:11.089Z",
    "dateReserved": "2022-10-14T00:00:00.000Z",
    "dateUpdated": "2025-05-10T02:54:36.517Z",
    "state": "PUBLISHED"
  },
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}