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    2 vulnerabilities found for OTRS by Accessing template content without permissions

    CVE-2022-3501 (GCVE-0-2022-3501)

    Vulnerability from nvd – Published: 2022-10-17 08:55 – Updated: 2025-05-10 02:54
    VLAI
    Title
    Information exposure of template content due to missing check of permissions
    Summary
    Article template contents with sensitive data could be accessed from agents without permissions.
    Severity
    3.5 (Low)
    CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
    SSVC
    Exploitation: none Automatable: no Technical Impact: partial
    CISA Coordinator (v2.0.3)
    CWE
    Assigner
    References
    Impacted products
    Vendor Product Version
    Accessing template content without permissions OTRS Affected: 8.0.x , ≤ 8.0.25 (custom)
    		Create a notification for this product.
    Date Public
    2022-10-17 00:00
    Show details on NVD website
    To clipboard 

    {
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-03T01:14:02.427Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_transferred"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2022-14/"
          }
        ],
        "title": "CVE Program Container"
      },
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2022-3501",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "no"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2025-05-10T02:54:22.279923Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-05-10T02:54:36.517Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "OTRS",
          "vendor": "Accessing template content without permissions",
          "versions": [
            {
              "lessThanOrEqual": "8.0.25",
              "status": "affected",
              "version": "8.0.x",
              "versionType": "custom"
            }
          ]
        }
      ],
      "datePublic": "2022-10-17T00:00:00.000Z",
      "descriptions": [
        {
          "lang": "en",
          "value": "Article template contents with sensitive data could be accessed from agents without permissions."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 3.5,
            "baseSeverity": "LOW",
            "confidentialityImpact": "LOW",
            "integrityImpact": "NONE",
            "privilegesRequired": "LOW",
            "scope": "UNCHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-200",
              "description": "CWE-200 Information Exposure",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2022-10-17T00:00:00.000Z",
        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "shortName": "OTRS"
      },
      "references": [
        {
          "url": "https://otrs.com/release-notes/otrs-security-advisory-2022-14/"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "value": "Update to OTRS 8.0.26"
        }
      ],
      "source": {
        "advisory": "OSA-2022-14",
        "defect": [
          "2022090142001791"
        ],
        "discovery": "USER"
      },
      "title": "Information exposure of template content due to missing check of permissions",
      "x_generator": {
        "engine": "vulnogram 0.1.0-rc1"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
    "assignerShortName": "OTRS",
    "cveId": "CVE-2022-3501",
    "datePublished": "2022-10-17T08:55:11.089Z",
    "dateReserved": "2022-10-14T00:00:00.000Z",
    "dateUpdated": "2025-05-10T02:54:36.517Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}

    CVE-2022-3501 (GCVE-0-2022-3501)

    Vulnerability from cvelistv5 – Published: 2022-10-17 08:55 – Updated: 2025-05-10 02:54
    VLAI
    Title
    Information exposure of template content due to missing check of permissions
    Summary
    Article template contents with sensitive data could be accessed from agents without permissions.
    Severity
    3.5 (Low)
    CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
    SSVC
    Exploitation: none Automatable: no Technical Impact: partial
    CISA Coordinator (v2.0.3)
    CWE
    Assigner
    References
    Impacted products
    Vendor Product Version
    Accessing template content without permissions OTRS Affected: 8.0.x , ≤ 8.0.25 (custom)
    		Create a notification for this product.
    Date Public
    2022-10-17 00:00
    Show details on NVD website
    To clipboard 

    {
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-03T01:14:02.427Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_transferred"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2022-14/"
          }
        ],
        "title": "CVE Program Container"
      },
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2022-3501",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "no"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2025-05-10T02:54:22.279923Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-05-10T02:54:36.517Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "OTRS",
          "vendor": "Accessing template content without permissions",
          "versions": [
            {
              "lessThanOrEqual": "8.0.25",
              "status": "affected",
              "version": "8.0.x",
              "versionType": "custom"
            }
          ]
        }
      ],
      "datePublic": "2022-10-17T00:00:00.000Z",
      "descriptions": [
        {
          "lang": "en",
          "value": "Article template contents with sensitive data could be accessed from agents without permissions."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 3.5,
            "baseSeverity": "LOW",
            "confidentialityImpact": "LOW",
            "integrityImpact": "NONE",
            "privilegesRequired": "LOW",
            "scope": "UNCHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-200",
              "description": "CWE-200 Information Exposure",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2022-10-17T00:00:00.000Z",
        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "shortName": "OTRS"
      },
      "references": [
        {
          "url": "https://otrs.com/release-notes/otrs-security-advisory-2022-14/"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "value": "Update to OTRS 8.0.26"
        }
      ],
      "source": {
        "advisory": "OSA-2022-14",
        "defect": [
          "2022090142001791"
        ],
        "discovery": "USER"
      },
      "title": "Information exposure of template content due to missing check of permissions",
      "x_generator": {
        "engine": "vulnogram 0.1.0-rc1"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
    "assignerShortName": "OTRS",
    "cveId": "CVE-2022-3501",
    "datePublished": "2022-10-17T08:55:11.089Z",
    "dateReserved": "2022-10-14T00:00:00.000Z",
    "dateUpdated": "2025-05-10T02:54:36.517Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}