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    1 vulnerability found for Fluent Support by Unknown

    CVE-2026-14197 (GCVE-0-2026-14197)

    Vulnerability from cvelistv5 – Published: 2026-08-01 06:00 – Updated: 2026-08-01 06:00
    VLAI
    Title
    Fluent Support < 2.3.1 - Agent+ Arbitrary Ticket Customer Reassignment via IDOR
    Summary
    The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.
    Severity
    No CVSS data available.
    Assigner
    References
    URL Tags
    https://wpscan.com/vulnerability/cd488221-6efd-42… exploitvdb-entrytechnical-description
    Impacted products
    Vendor Product Version
    Unknown Fluent Support Affected: 0 , < 2.3.1 (semver)
    Create a notification for this product.
    Credits
    Mustafa Ahmed WPScan
    Show details on NVD website

    {
      "containers": {
        "cna": {
          "affected": [
            {
              "defaultStatus": "unaffected",
              "product": "Fluent Support",
              "vendor": "Unknown",
              "versions": [
                {
                  "lessThan": "2.3.1",
                  "status": "affected",
                  "version": "0",
                  "versionType": "semver"
                }
              ]
            }
          ],
          "credits": [
            {
              "lang": "en",
              "type": "finder",
              "value": "Mustafa Ahmed"
            },
            {
              "lang": "en",
              "type": "coordinator",
              "value": "WPScan"
            }
          ],
          "descriptions": [
            {
              "lang": "en",
              "value": "The Fluent Support  WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket\u0027s customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope."
            }
          ],
          "problemTypes": [
            {
              "descriptions": [
                {
                  "description": "CWE-639 Authorization Bypass Through User-Controlled Key",
                  "lang": "en",
                  "type": "CWE"
                }
              ]
            }
          ],
          "providerMetadata": {
            "dateUpdated": "2026-08-01T06:00:08.528Z",
            "orgId": "1bfdd5d7-9bf6-4a53-96ea-42e2716d7a81",
            "shortName": "WPScan"
          },
          "references": [
            {
              "tags": [
                "exploit",
                "vdb-entry",
                "technical-description"
              ],
              "url": "https://wpscan.com/vulnerability/cd488221-6efd-42a0-badc-315c60ec0b99/"
            }
          ],
          "source": {
            "discovery": "EXTERNAL"
          },
          "title": "Fluent Support \u003c 2.3.1 - Agent+ Arbitrary Ticket Customer Reassignment via IDOR",
          "x_generator": {
            "engine": "WPScan CVE Generator"
          }
        }
      },
      "cveMetadata": {
        "assignerOrgId": "1bfdd5d7-9bf6-4a53-96ea-42e2716d7a81",
        "assignerShortName": "WPScan",
        "cveId": "CVE-2026-14197",
        "datePublished": "2026-08-01T06:00:08.528Z",
        "dateReserved": "2026-06-30T09:06:09.451Z",
        "dateUpdated": "2026-08-01T06:00:08.528Z",
        "state": "PUBLISHED"
      },
      "dataType": "CVE_RECORD",
      "dataVersion": "5.2"
    }