CVE-2024-49193 (GCVE-0-2024-49193)
Vulnerability from cvelistv5 – Published: 2024-10-12 00:00 – Updated: 2024-10-16 20:06
VLAI
EPSS
VEX
Summary
Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing, because Cc fields are extracted from incoming e-mail messages and used to grant additional authorization for ticket viewing, the mechanism for detecting spoofed e-mail messages is insufficient, and the support e-mail addresses associated with individual tickets are predictable.
Severity
7.5 (High)
SSVC
Exploitation: poc
Automatable: yes
Technical Impact: partial
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2024-10-16 20:00 UTC
CWE
- n/a
- CWE-290 - Authentication Bypass by Spoofing
Assigner
References
Impacted products
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},
{
"lang": "es",
"value": "Zendesk anterior al 2 de julio de 2024 permite a atacantes remotos leer el historial de tickets a trav\u00e9s de suplantaci\u00f3n de correo electr\u00f3nico, porque los campos Cc se extraen de los mensajes de correo electr\u00f3nico entrantes y se utilizan para otorgar autorizaci\u00f3n adicional para la visualizaci\u00f3n de tickets, el mecanismo para detectar mensajes de correo electr\u00f3nico falsificados es insuficiente y las direcciones de correo electr\u00f3nico de soporte asociadas con tickets individuales son predecibles."
}
],
"id": "CVE-2024-49193",
"lastModified": "2026-06-17T07:59:29.493",
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Experimental. This forecast is provided for visualization only and may change without notice. Do not use it for operational decisions.
Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.
Sightings
| Author | Source | Type | Date | Other |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
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The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the
vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base
model, served locally by ML-Gateway.
They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.
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Related by attack behaviour
Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.
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