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CVE-2024-20404 (GCVE-0-2024-20404)

Vulnerability from cvelistv5 – Published: 2024-06-05 16:14 – Updated: 2024-08-01 21:59
VLAI Shadowserver Previdian
Summary
A vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to conduct an SSRF attack on an affected system. This vulnerability is due to insufficient validation of user-supplied input for specific HTTP requests that are sent to an affected system. An attacker could exploit this vulnerability by sending a crafted HTTP request to the affected device. A successful exploit could allow the attacker to obtain limited sensitive information for services that are associated to the affected device.
Severity
7.2 (High)
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:N
SSVC
Exploitation: none Automatable: no Technical Impact: partial
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2024-06-05 18:11 UTC
CWE
  • CWE-918 - Server-Side Request Forgery (SSRF)
Assigner
References
Impacted products
Shadowserver
Known Exploited Vulnerability - GCVE BCP-07 Compliant
KEV entry ID: 46d0b2f1-93f7-424d-8537-27d98ba010ad

Vulnerability ID: CVE-2024-20404

Status: Confirmed

Status Updated: 2026-09-06 00:00 UTC

Exploited: Yes

Characteristics
Severity: 53.0
Timestamps
First Seen: 2026-02-04
Asserted: 2026-02-04
Last Seen: 2026-09-06
Scope
Asset Exposure: ['internet-facing']
Notes: Affected: Cisco / Cisco Finesse | Class: other-software | Severity: Medium (CVSS 5.3) | IoT: no | In CISA KEV: no | Honeypot connections on 2026-09-06: 1
Evidence

Type: Honeypot

Signal: In The Wild Attempts

Confidence: 70%

Source: shadowserver

Details
1D 1
Iot no
Feed Shadowserver Foundation honeypot/exploited-vulnerabilities
Type http-scan
Class other-software
7D Avg 0
Vendor Cisco
30D Avg 0
90D Avg 0
Product Cisco Finesse
Cisa Kev no
Connections 1
Observation Date 2026-09-06
Vulnerability Class CVSS
Vulnerability Score 5.3
Vulnerability Severity Medium
References
Created: 2026-07-01 05:54 UTC | Updated: 2026-09-08 01:02 UTC
Previdian
Known Exploited Vulnerability - GCVE BCP-07 Compliant
KEV entry ID: 66ef83d6-ee4b-46f3-9f82-fca61e84b101

Vulnerability ID: CVE-2024-20404

Status: Confirmed

Status Updated: 2026-04-01 00:00 UTC

Exploited: Yes

Timestamps
First Seen: 2026-04-01
Asserted: 2026-04-01
Scope
Notes: KEVIntel entry: A vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to conduct an SSRF attack on... | Affected: Cisco / Cisco Unified Contact Center Enterprise, Cisco Unified Contact Center Express, Cisco Finesse, Cisco Packaged Contact Center Enterprise | CVSS: 7.2 (HIGH) | Used in malware: unknown | Not yet in CISA KEV: True
Evidence

Type: Public Report

Signal: Successful Exploitation

Confidence: 70%

Source: kevintel

Details
Feed KEVIntel (kevintel.com)
Title A vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to conduct an SSRF attack on...
Vendor Cisco
Product Cisco Unified Contact Center Enterprise, Cisco Unified Contact Center Express, Cisco Finesse, Cisco Packaged Contact Center Enterprise
Added Date 2026-04-01T00:00:00.000Z
Cvss Score 7.2
Epss Score None
Cvss Severity HIGH
Epss Percentile None
Used In Malware unknown
Ahead Of Cisa Kev None
Not Yet In Cisa Kev True
References
Created: 2026-06-19 12:42 UTC | Updated: 2026-06-19 12:42 UTC
Show details on NVD website
To clipboard 

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Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

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Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.


Detection rules are retrieved from Rulezet.


Related by attack behaviour

Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.