CVE-2023-38060 (GCVE-0-2023-38060)

Vulnerability from cvelistv5 – Published: 2023-07-24 08:28 – Updated: 2025-02-13 17:01
VLAI
Title
Host header injection by attachments in web service
Summary
Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any authenticated attacker to to perform an host header injection for the ContentType header of the attachment.  This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
Severity
6.3 (Medium)
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L
SSVC
Exploitation: none Automatable: no Technical Impact: partial
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2024-10-17 13:01 UTC
CWE
  • CWE-20 - Improper Input Validation
Assigner
OTRS CNA under the mitre root
CNA scorecard B 75/100 over 17 records in the last 180 days details
References
Impacted products
Vendor Product Version CPE status
OTRS AG OTRS Affected: 7.0.x , < 7.0.45 (Patch)
Affected: 8.0.x , < 8.0.35 (Patch)
guessed Create a notification for this product.
OTRS AG ((OTRS)) Community Edition Affected: 6.0.1 , ≤ 6.0.34 (All)
guessed Create a notification for this product.
Date Public
2023-07-24 07:00
Credits
Special thanks to Tim Püttmanns for reporting these vulnerability.
Show details on NVD website
To clipboard 

{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-02T17:30:13.644Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_transferred"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2023-04/"
          },
          {
            "tags": [
              "x_transferred"
            ],
            "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
          }
        ],
        "title": "CVE Program Container"
      },
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2023-38060",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "no"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2024-10-17T13:01:31.274099Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2024-10-17T13:03:28.089Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "affected",
          "modules": [
            "Generic Interface"
          ],
          "product": "OTRS",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThan": "7.0.45",
              "status": "affected",
              "version": "7.0.x",
              "versionType": "Patch"
            },
            {
              "lessThan": "8.0.35",
              "status": "affected",
              "version": "8.0.x",
              "versionType": "Patch"
            }
          ]
        },
        {
          "defaultStatus": "affected",
          "modules": [
            "Generic Interface"
          ],
          "product": "((OTRS)) Community Edition",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThanOrEqual": "6.0.34",
              "status": "affected",
              "version": "6.0.1",
              "versionType": "All"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "finder",
          "user": "00000000-0000-4000-9000-000000000000",
          "value": "Special thanks to Tim P\u00fcttmanns for reporting these vulnerability."
        }
      ],
      "datePublic": "2023-07-24T07:00:00.000Z",
      "descriptions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "\u003cdiv\u003eImproper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows  any authenticated attacker to  to perform an host header injection for the ContentType header of the attachment.\u0026nbsp;\u003cbr\u003e\u003c/div\u003e\u003cp\u003eThis issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.\u003c/p\u003e"
            }
          ],
          "value": "Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows  any authenticated attacker to  to perform an host header injection for the ContentType header of the attachment.\u00a0\n\n\nThis issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34."
        }
      ],
      "impacts": [
        {
          "capecId": "CAPEC-141",
          "descriptions": [
            {
              "lang": "en",
              "value": "CAPEC-141 Cache Poisoning"
            }
          ]
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "LOW",
            "baseScore": 6.3,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "LOW",
            "integrityImpact": "LOW",
            "privilegesRequired": "LOW",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L",
            "version": "3.1"
          },
          "format": "CVSS",
          "scenarios": [
            {
              "lang": "en",
              "value": "GENERAL"
            }
          ]
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-20",
              "description": "CWE-20 Improper Input Validation",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2023-08-31T02:06:43.640Z",
        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "shortName": "OTRS"
      },
      "references": [
        {
          "url": "https://otrs.com/release-notes/otrs-security-advisory-2023-04/"
        },
        {
          "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "Update to OTRS 8.0.35 or OTRS 7.0.45\u003cbr\u003e"
            }
          ],
          "value": "Update to OTRS 8.0.35 or OTRS 7.0.45"
        }
      ],
      "source": {
        "advisory": "OSA-2023-04",
        "defect": [
          "Issue#1027",
          "Ticket#2023041142001466"
        ],
        "discovery": "EXTERNAL"
      },
      "title": "Host header injection by attachments in web service",
      "x_generator": {
        "engine": "Vulnogram 0.1.0-dev"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
    "assignerShortName": "OTRS",
    "cveId": "CVE-2023-38060",
    "datePublished": "2023-07-24T08:28:13.816Z",
    "dateReserved": "2023-07-12T08:05:38.781Z",
    "dateUpdated": "2025-02-13T17:01:45.040Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1",
  "vulnerability-lookup:meta": {
    "epss": {
      "cve": "CVE-2023-38060",
      "date": "2026-11-10",
      "epss": "0.00683",
      "percentile": "0.52858"
    },
    "nvd": {
      "cve": {
        "affected": [
          {
            "affectedData": [
              {
                "defaultStatus": "affected",
                "modules": [
                  "Generic Interface"
                ],
                "product": "OTRS",
                "vendor": "OTRS AG",
                "versions": [
                  {
                    "lessThan": "7.0.45",
                    "status": "affected",
                    "version": "7.0.x",
                    "versionType": "Patch"
                  },
                  {
                    "lessThan": "8.0.35",
                    "status": "affected",
                    "version": "8.0.x",
                    "versionType": "Patch"
                  }
                ]
              },
              {
                "defaultStatus": "affected",
                "modules": [
                  "Generic Interface"
                ],
                "product": "((OTRS)) Community Edition",
                "vendor": "OTRS AG",
                "versions": [
                  {
                    "lessThanOrEqual": "6.0.34",
                    "status": "affected",
                    "version": "6.0.1",
                    "versionType": "All"
                  }
                ]
              }
            ],
            "source": "security@otrs.com"
          }
        ],
        "configurations": [
          {
            "nodes": [
              {
                "cpeMatch": [
                  {
                    "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
                    "matchCriteriaId": "F4C2FF02-9A6F-435D-A55A-D2F085BD1FB2",
                    "versionEndIncluding": "6.0.34",
                    "versionStartIncluding": "6.0.1",
                    "vulnerable": true
                  },
                  {
                    "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:-:*:*:*",
                    "matchCriteriaId": "63B08C08-56D6-40F4-B481-BC8672FD7AC8",
                    "versionEndExcluding": "7.0.45",
                    "versionStartIncluding": "7.0.0",
                    "vulnerable": true
                  },
                  {
                    "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:-:*:*:*",
                    "matchCriteriaId": "4F6AD29E-B905-4974-95EE-23E9C05186C0",
                    "versionEndExcluding": "8.0.35",
                    "versionStartIncluding": "8.0.0",
                    "vulnerable": true
                  }
                ],
                "negate": false,
                "operator": "OR"
              }
            ]
          }
        ],
        "cveTags": [],
        "descriptions": [
          {
            "lang": "en",
            "value": "Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows  any authenticated attacker to  to perform an host header injection for the ContentType header of the attachment.\u00a0\n\n\nThis issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34."
          }
        ],
        "id": "CVE-2023-38060",
        "lastModified": "2026-06-17T06:09:20.497",
        "metrics": {
          "cvssMetricV31": [
            {
              "cvssData": {
                "attackComplexity": "LOW",
                "attackVector": "NETWORK",
                "availabilityImpact": "LOW",
                "baseScore": 6.3,
                "baseSeverity": "MEDIUM",
                "confidentialityImpact": "LOW",
                "integrityImpact": "LOW",
                "privilegesRequired": "LOW",
                "scope": "UNCHANGED",
                "userInteraction": "NONE",
                "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L",
                "version": "3.1"
              },
              "exploitabilityScore": 2.8,
              "impactScore": 3.4,
              "source": "security@otrs.com",
              "type": "Secondary"
            },
            {
              "cvssData": {
                "attackComplexity": "LOW",
                "attackVector": "NETWORK",
                "availabilityImpact": "HIGH",
                "baseScore": 8.8,
                "baseSeverity": "HIGH",
                "confidentialityImpact": "HIGH",
                "integrityImpact": "HIGH",
                "privilegesRequired": "LOW",
                "scope": "UNCHANGED",
                "userInteraction": "NONE",
                "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H",
                "version": "3.1"
              },
              "exploitabilityScore": 2.8,
              "impactScore": 5.9,
              "source": "nvd@nist.gov",
              "type": "Primary"
            }
          ],
          "ssvcV203": [
            {
              "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
              "ssvcData": {
                "id": "CVE-2023-38060",
                "options": [
                  {
                    "exploitation": "none"
                  },
                  {
                    "automatable": "no"
                  },
                  {
                    "technicalImpact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2024-10-17T13:01:31.274099Z",
                "version": "2.0.3"
              }
            }
          ]
        },
        "published": "2023-07-24T09:15:10.073",
        "references": [
          {
            "source": "security@otrs.com",
            "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
          },
          {
            "source": "security@otrs.com",
            "tags": [
              "Vendor Advisory"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2023-04/"
          },
          {
            "source": "af854a3a-2127-422b-91ae-364da2661108",
            "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
          },
          {
            "source": "af854a3a-2127-422b-91ae-364da2661108",
            "tags": [
              "Vendor Advisory"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2023-04/"
          }
        ],
        "sourceIdentifier": "security@otrs.com",
        "vulnStatus": "Modified",
        "weaknesses": [
          {
            "description": [
              {
                "lang": "en",
                "value": "CWE-20"
              }
            ],
            "source": "security@otrs.com",
            "type": "Secondary"
          },
          {
            "description": [
              {
                "lang": "en",
                "value": "CWE-74"
              }
            ],
            "source": "nvd@nist.gov",
            "type": "Primary"
          }
        ]
      }
    },
    "redhat_vex": {
      "current_release_date": "2025-05-29T01:03:31+00:00",
      "cve": "CVE-2023-38060",
      "id": "CVE-2023-38060",
      "initial_release_date": "2023-07-24T07:00:00+00:00",
      "product_status:known_not_affected": "1",
      "source": "Red Hat CSAF VEX",
      "status": "final",
      "title": "Host header injection by attachments in web service",
      "url": "https://security.access.redhat.com/data/csaf/v2/vex/2023/cve-2023-38060.json",
      "version": "3"
    },
    "vulnrichment": {
      "containers": {
        "adp": [
          {
            "providerMetadata": {
              "dateUpdated": "2024-08-02T17:30:13.644Z",
              "orgId": "af854a3a-2127-422b-91ae-364da2661108",
              "shortName": "CVE"
            },
            "references": [
              {
                "tags": [
                  "x_transferred"
                ],
                "url": "https://otrs.com/release-notes/otrs-security-advisory-2023-04/"
              },
              {
                "tags": [
                  "x_transferred"
                ],
                "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
              }
            ],
            "title": "CVE Program Container"
          },
          {
            "metrics": [
              {
                "other": {
                  "content": {
                    "id": "CVE-2023-38060",
                    "options": [
                      {
                        "Exploitation": "none"
                      },
                      {
                        "Automatable": "no"
                      },
                      {
                        "Technical Impact": "partial"
                      }
                    ],
                    "role": "CISA Coordinator",
                    "timestamp": "2024-10-17T13:01:31.274099Z",
                    "version": "2.0.3"
                  },
                  "type": "ssvc"
                }
              }
            ],
            "providerMetadata": {
              "dateUpdated": "2024-10-17T13:03:22.227Z",
              "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
              "shortName": "CISA-ADP"
            },
            "title": "CISA ADP Vulnrichment"
          }
        ],
        "cna": {
          "affected": [
            {
              "defaultStatus": "affected",
              "modules": [
                "Generic Interface"
              ],
              "product": "OTRS",
              "vendor": "OTRS AG",
              "versions": [
                {
                  "lessThan": "7.0.45",
                  "status": "affected",
                  "version": "7.0.x",
                  "versionType": "Patch"
                },
                {
                  "lessThan": "8.0.35",
                  "status": "affected",
                  "version": "8.0.x",
                  "versionType": "Patch"
                }
              ]
            },
            {
              "defaultStatus": "affected",
              "modules": [
                "Generic Interface"
              ],
              "product": "((OTRS)) Community Edition",
              "vendor": "OTRS AG",
              "versions": [
                {
                  "lessThanOrEqual": "6.0.34",
                  "status": "affected",
                  "version": "6.0.1",
                  "versionType": "All"
                }
              ]
            }
          ],
          "credits": [
            {
              "lang": "en",
              "type": "finder",
              "user": "00000000-0000-4000-9000-000000000000",
              "value": "Special thanks to Tim P\u00fcttmanns for reporting these vulnerability."
            }
          ],
          "datePublic": "2023-07-24T07:00:00.000Z",
          "descriptions": [
            {
              "lang": "en",
              "supportingMedia": [
                {
                  "base64": false,
                  "type": "text/html",
                  "value": "\u003cdiv\u003eImproper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows  any authenticated attacker to  to perform an host header injection for the ContentType header of the attachment.\u0026nbsp;\u003cbr\u003e\u003c/div\u003e\u003cp\u003eThis issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.\u003c/p\u003e"
                }
              ],
              "value": "Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows  any authenticated attacker to  to perform an host header injection for the ContentType header of the attachment.\u00a0\n\n\nThis issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.\n\n"
            }
          ],
          "impacts": [
            {
              "capecId": "CAPEC-141",
              "descriptions": [
                {
                  "lang": "en",
                  "value": "CAPEC-141 Cache Poisoning"
                }
              ]
            }
          ],
          "metrics": [
            {
              "cvssV3_1": {
                "attackComplexity": "LOW",
                "attackVector": "NETWORK",
                "availabilityImpact": "LOW",
                "baseScore": 6.3,
                "baseSeverity": "MEDIUM",
                "confidentialityImpact": "LOW",
                "integrityImpact": "LOW",
                "privilegesRequired": "LOW",
                "scope": "UNCHANGED",
                "userInteraction": "NONE",
                "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L",
                "version": "3.1"
              },
              "format": "CVSS",
              "scenarios": [
                {
                  "lang": "en",
                  "value": "GENERAL"
                }
              ]
            }
          ],
          "problemTypes": [
            {
              "descriptions": [
                {
                  "cweId": "CWE-20",
                  "description": "CWE-20 Improper Input Validation",
                  "lang": "en",
                  "type": "CWE"
                }
              ]
            }
          ],
          "providerMetadata": {
            "dateUpdated": "2023-07-24T08:28:13.816Z",
            "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
            "shortName": "OTRS"
          },
          "references": [
            {
              "url": "https://otrs.com/release-notes/otrs-security-advisory-2023-04/"
            },
            {
              "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
            }
          ],
          "solutions": [
            {
              "lang": "en",
              "supportingMedia": [
                {
                  "base64": false,
                  "type": "text/html",
                  "value": "Update to OTRS 8.0.35 or OTRS 7.0.45\u003cbr\u003e"
                }
              ],
              "value": "Update to OTRS 8.0.35 or OTRS 7.0.45\n"
            }
          ],
          "source": {
            "advisory": "OSA-2023-04",
            "defect": [
              "Issue#1027",
              "Ticket#2023041142001466"
            ],
            "discovery": "EXTERNAL"
          },
          "title": "Host header injection by attachments in web service",
          "x_generator": {
            "engine": "Vulnogram 0.1.0-dev"
          }
        }
      },
      "cveMetadata": {
        "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "assignerShortName": "OTRS",
        "cveId": "CVE-2023-38060",
        "datePublished": "2023-07-24T08:28:13.816Z",
        "dateReserved": "2023-07-12T08:05:38.781Z",
        "dateUpdated": "2024-10-17T13:03:28.089Z",
        "state": "PUBLISHED"
      },
      "dataType": "CVE_RECORD",
      "dataVersion": "5.1"
    }
  }
}



Log in or create an account to share your comment.




Tags
Taxonomy of the tags.




Drag nodes to arrange them. Double-click a related vulnerability to open it, or a source to visit its link. The Physics button on the left tunes the layout and the simulation; the legend at the bottom left hides or shows nodes by kind and by sighting type.

Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

Author Source Type Date Other

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
Vulnerability timeline

Sightings and recorded dates, grouped by day · UTC

JSON
How durations are calculated

Following the VTEM framework (Black Hat USA 2015), time to patch starts when the vendor or a coordinator was informed, total time to patch at discovery, and disclosure to patch at public disclosure; vendor response time runs from the report to its acknowledgement. Time to exploit and time unpatched start at the earliest discovery or report, falling back to public disclosure. Unpatched time ends at the first recorded patch, or the calculation time when no patch is recorded. Exploitation to patch shows the interval between those two events; a published proof of concept is a public exploit, not exploitation.

Each result shows its source dates. A negative interval means the end event came first; when date-only inputs leave the order open, the result says so. Date-only inputs are approximate. The earliest evidence wins: KEV report dates and sightings are labelled as such. Records describing another vulnerability are listed but never calculated from, and a PoC alone does not establish exploitation. Missing patch evidence does not prove that no patch exists. Filters below change the event list only.

Loading timeline…




    Related by attack behaviour

    Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.