CVE-2021-36100 (GCVE-0-2021-36100)

Vulnerability from cvelistv5 – Published: 2022-03-21 09:15 – Updated: 2024-09-17 02:00
VLAI
Title
Authenticated remote code execution
Summary
Specially crafted string in OTRS system configuration can allow the execution of any system command.
CWE
  • rce
Impacted products
Vendor Product Version CPE status
OTRS AG OTRS Affected: 8.0.x , ≤ 8.0.19 (custom)
Affected: 7.0.x , ≤ 7.0.32 (custom)
guessed Create a notification for this product.
OTRS AG SystemMonitoring Affected: 7.0.x , ≤ 7.0.18 (custom)
Affected: 8.0.x , ≤ 8.0.8 (custom)
Affected: 6.0.1 , < 6.0.x* (custom)
guessed Create a notification for this product.
OTRS AG OTRSSTORM Affected: 7.0.x , ≤ 7.0.27 (custom)
Affected: 8.0.x , ≤ 8.0.11 (custom)
Affected: 6.0.1 , < 6.0.x* (custom)
guessed Create a notification for this product.
OTRS AG ((OTRS)) Community Edition Affected: 6.0.1 , < 6.0.x* (custom)
guessed Create a notification for this product.
Date Public
2022-03-21 00:00
Show details on NVD website

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Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

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Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
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