CVE-2021-21440 (GCVE-0-2021-21440)

Vulnerability from cvelistv5 – Published: 2021-07-26 04:25 – Updated: 2024-09-16 17:43
VLAI
Title
Support Bundle includes S/Mime and PGP keys
Summary
Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions.
Severity
5.2 (Medium)
CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N
CWE
Assigner
References
Impacted products
Vendor Product Version CPE status
OTRS AG ((OTRS)) Community Edition Affected: 6.0.1 , < 6.0.x* (custom)
guessed Create a notification for this product.
OTRS AG OTRS Affected: 7.0.x , ≤ 7.0.27 (custom)
Affected: 8.0.x , ≤ 8.0.14 (custom)
guessed Create a notification for this product.
Date Public
2021-07-26 00:00
Credits
Julian Droste
Show details on NVD website
To clipboard 

{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-03T18:16:22.320Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_transferred"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-10/"
          },
          {
            "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
            "tags": [
              "mailing-list",
              "x_transferred"
            ],
            "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
          }
        ],
        "title": "CVE Program Container"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "((OTRS)) Community Edition",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThan": "6.0.x*",
              "status": "affected",
              "version": "6.0.1",
              "versionType": "custom"
            }
          ]
        },
        {
          "product": "OTRS",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThanOrEqual": "7.0.27",
              "status": "affected",
              "version": "7.0.x",
              "versionType": "custom"
            },
            {
              "lessThanOrEqual": "8.0.14",
              "status": "affected",
              "version": "8.0.x",
              "versionType": "custom"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "value": "Julian Droste"
        }
      ],
      "datePublic": "2021-07-26T00:00:00.000Z",
      "descriptions": [
        {
          "lang": "en",
          "value": "Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 5.2,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "LOW",
            "privilegesRequired": "HIGH",
            "scope": "UNCHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-200",
              "description": "CWE-200 Information Exposure",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2023-08-31T02:06:58.211Z",
        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "shortName": "OTRS"
      },
      "references": [
        {
          "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-10/"
        },
        {
          "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
          "tags": [
            "mailing-list"
          ],
          "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "value": "Update to OTRS 8.0.15 or OTRS 7.0.28."
        }
      ],
      "source": {
        "advisory": "OSA-2021-10",
        "defect": [
          "2021050342000331"
        ],
        "discovery": "USER"
      },
      "title": "Support Bundle includes S/Mime and PGP keys",
      "x_generator": {
        "engine": "Vulnogram 0.0.9"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
    "assignerShortName": "OTRS",
    "cveId": "CVE-2021-21440",
    "datePublished": "2021-07-26T04:25:37.050Z",
    "dateReserved": "2020-12-29T00:00:00.000Z",
    "dateUpdated": "2024-09-16T17:43:49.726Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1",
  "vulnerability-lookup:meta": {
    "epss": {
      "cve": "CVE-2021-21440",
      "date": "2026-09-25",
      "epss": "0.00789",
      "percentile": "0.54355"
    },
    "nvd": {
      "cve": {
        "configurations": [
          {
            "nodes": [
              {
                "cpeMatch": [
                  {
                    "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
                    "matchCriteriaId": "BA5480D8-2A47-4ABD-BA85-F0FEBEAC0D53",
                    "versionEndIncluding": "6.0.1",
                    "versionStartIncluding": "6.0.0",
                    "vulnerable": true
                  },
                  {
                    "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
                    "matchCriteriaId": "D7F285C0-B9FC-4AF7-85D0-19F6594AAB7B",
                    "versionEndIncluding": "7.0.27",
                    "versionStartIncluding": "7.0.0",
                    "vulnerable": true
                  },
                  {
                    "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
                    "matchCriteriaId": "B1A58195-E89D-4628-9A92-3A71F48CB342",
                    "versionEndIncluding": "8.0.14",
                    "versionStartIncluding": "8.0.0",
                    "vulnerable": true
                  }
                ],
                "negate": false,
                "operator": "OR"
              }
            ]
          }
        ],
        "cveTags": [],
        "descriptions": [
          {
            "lang": "en",
            "value": "Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions."
          },
          {
            "lang": "es",
            "value": "Unos Paquetes de Soporte Generados contienen claves privadas S/MIME y PGP si la carpeta que los contiene no est\u00e1 oculta. Este problema afecta a: OTRS AG ((OTRS)) Community Edition versi\u00f3n 6.0.x versi\u00f3n 6.0.1 y versiones posteriores. OTRS AG OTRS versi\u00f3n 7.0.x versi\u00f3n 7.0.27 y versiones anteriores; versi\u00f3n 8.0.x versi\u00f3n 8.0.14 y versiones anteriores"
          }
        ],
        "id": "CVE-2021-21440",
        "lastModified": "2024-11-21T05:48:22.717",
        "metrics": {
          "cvssMetricV2": [
            {
              "acInsufInfo": false,
              "baseSeverity": "MEDIUM",
              "cvssData": {
                "accessComplexity": "LOW",
                "accessVector": "NETWORK",
                "authentication": "SINGLE",
                "availabilityImpact": "NONE",
                "baseScore": 4.0,
                "confidentialityImpact": "PARTIAL",
                "integrityImpact": "NONE",
                "vectorString": "AV:N/AC:L/Au:S/C:P/I:N/A:N",
                "version": "2.0"
              },
              "exploitabilityScore": 8.0,
              "impactScore": 2.9,
              "obtainAllPrivilege": false,
              "obtainOtherPrivilege": false,
              "obtainUserPrivilege": false,
              "source": "nvd@nist.gov",
              "type": "Primary",
              "userInteractionRequired": false
            }
          ],
          "cvssMetricV31": [
            {
              "cvssData": {
                "attackComplexity": "LOW",
                "attackVector": "NETWORK",
                "availabilityImpact": "NONE",
                "baseScore": 5.2,
                "baseSeverity": "MEDIUM",
                "confidentialityImpact": "HIGH",
                "integrityImpact": "LOW",
                "privilegesRequired": "HIGH",
                "scope": "UNCHANGED",
                "userInteraction": "REQUIRED",
                "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N",
                "version": "3.1"
              },
              "exploitabilityScore": 0.9,
              "impactScore": 4.2,
              "source": "security@otrs.com",
              "type": "Secondary"
            },
            {
              "cvssData": {
                "attackComplexity": "LOW",
                "attackVector": "NETWORK",
                "availabilityImpact": "NONE",
                "baseScore": 6.5,
                "baseSeverity": "MEDIUM",
                "confidentialityImpact": "HIGH",
                "integrityImpact": "NONE",
                "privilegesRequired": "LOW",
                "scope": "UNCHANGED",
                "userInteraction": "NONE",
                "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N",
                "version": "3.1"
              },
              "exploitabilityScore": 2.8,
              "impactScore": 3.6,
              "source": "nvd@nist.gov",
              "type": "Primary"
            }
          ]
        },
        "published": "2021-07-26T05:15:07.283",
        "references": [
          {
            "source": "security@otrs.com",
            "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
          },
          {
            "source": "security@otrs.com",
            "tags": [
              "Vendor Advisory"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-10/"
          },
          {
            "source": "af854a3a-2127-422b-91ae-364da2661108",
            "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
          },
          {
            "source": "af854a3a-2127-422b-91ae-364da2661108",
            "tags": [
              "Vendor Advisory"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-10/"
          }
        ],
        "sourceIdentifier": "security@otrs.com",
        "vulnStatus": "Modified",
        "weaknesses": [
          {
            "description": [
              {
                "lang": "en",
                "value": "CWE-200"
              }
            ],
            "source": "security@otrs.com",
            "type": "Secondary"
          },
          {
            "description": [
              {
                "lang": "en",
                "value": "NVD-CWE-noinfo"
              }
            ],
            "source": "nvd@nist.gov",
            "type": "Primary"
          }
        ]
      }
    },
    "redhat_vex": {
      "current_release_date": "2026-03-27T14:57:23+00:00",
      "cve": "CVE-2021-21440",
      "id": "CVE-2021-21440",
      "initial_release_date": "2021-07-26T00:00:00+00:00",
      "product_status:known_not_affected": "1",
      "source": "Red Hat CSAF VEX",
      "status": "final",
      "title": "Support Bundle includes S/Mime and PGP keys",
      "url": "https://security.access.redhat.com/data/csaf/v2/vex/2021/cve-2021-21440.json",
      "version": "3"
    }
  }
}



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