CVE-2021-21438 (GCVE-0-2021-21438)

Vulnerability from cvelistv5 – Published: 2021-03-22 08:50 – Updated: 2024-09-17 01:46
VLAI
Title
FAQ articles are shown to users without permission
Summary
Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions.
CWE
  • CWE-264 - Permissions, Privileges, and Access Controls
References
Impacted products
Vendor Product Version CPE status
OTRS AG FAQ Affected: 6.0.x , ≤ 6.0.29 (custom)
guessed Create a notification for this product.
OTRS AG OTRS Affected: unspecified , ≤ 7.0.24 (custom)
guessed Create a notification for this product.
Date Public
2021-03-22 00:00
Show details on NVD website

{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-03T18:16:22.278Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_refsource_MISC",
              "x_transferred"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-08/"
          }
        ],
        "title": "CVE Program Container"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "FAQ",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThanOrEqual": "6.0.29",
              "status": "affected",
              "version": "6.0.x",
              "versionType": "custom"
            }
          ]
        },
        {
          "product": "OTRS",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThanOrEqual": "7.0.24",
              "status": "affected",
              "version": "unspecified",
              "versionType": "custom"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "value": "Christopher Theuerkauf"
        }
      ],
      "datePublic": "2021-03-22T00:00:00.000Z",
      "descriptions": [
        {
          "lang": "en",
          "value": "Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 3.5,
            "baseSeverity": "LOW",
            "confidentialityImpact": "LOW",
            "integrityImpact": "NONE",
            "privilegesRequired": "LOW",
            "scope": "UNCHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-264",
              "description": "CWE-264 Permissions, Privileges, and Access Controls",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2021-03-22T08:50:17.000Z",
        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "shortName": "OTRS"
      },
      "references": [
        {
          "tags": [
            "x_refsource_MISC"
          ],
          "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-08/"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "value": "Update to OTRS 7.0.25."
        }
      ],
      "source": {
        "advisory": "OSA-2021-08",
        "defect": [
          "2021020842001809"
        ],
        "discovery": "USER"
      },
      "title": "FAQ articles are shown to users without permission",
      "x_generator": {
        "engine": "Vulnogram 0.0.9"
      },
      "x_legacyV4Record": {
        "CVE_data_meta": {
          "ASSIGNER": "security@otrs.com",
          "DATE_PUBLIC": "2021-03-22T00:00:00.000Z",
          "ID": "CVE-2021-21438",
          "STATE": "PUBLIC",
          "TITLE": "FAQ articles are shown to users without permission"
        },
        "affects": {
          "vendor": {
            "vendor_data": [
              {
                "product": {
                  "product_data": [
                    {
                      "product_name": "FAQ",
                      "version": {
                        "version_data": [
                          {
                            "version_affected": "\u003c=",
                            "version_name": "6.0.x",
                            "version_value": "6.0.29"
                          }
                        ]
                      }
                    },
                    {
                      "product_name": "OTRS",
                      "version": {
                        "version_data": [
                          {
                            "version_affected": "\u003c=",
                            "version_value": "7.0.24"
                          }
                        ]
                      }
                    }
                  ]
                },
                "vendor_name": "OTRS AG"
              }
            ]
          }
        },
        "credit": [
          {
            "lang": "eng",
            "value": "Christopher Theuerkauf"
          }
        ],
        "data_format": "MITRE",
        "data_type": "CVE",
        "data_version": "4.0",
        "description": {
          "description_data": [
            {
              "lang": "eng",
              "value": "Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions."
            }
          ]
        },
        "generator": {
          "engine": "Vulnogram 0.0.9"
        },
        "impact": {
          "cvss": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 3.5,
            "baseSeverity": "LOW",
            "confidentialityImpact": "LOW",
            "integrityImpact": "NONE",
            "privilegesRequired": "LOW",
            "scope": "UNCHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N",
            "version": "3.1"
          }
        },
        "problemtype": {
          "problemtype_data": [
            {
              "description": [
                {
                  "lang": "eng",
                  "value": "CWE-264 Permissions, Privileges, and Access Controls"
                }
              ]
            }
          ]
        },
        "references": {
          "reference_data": [
            {
              "name": "https://otrs.com/release-notes/otrs-security-advisory-2021-08/",
              "refsource": "MISC",
              "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-08/"
            }
          ]
        },
        "solution": [
          {
            "lang": "en",
            "value": "Update to OTRS 7.0.25."
          }
        ],
        "source": {
          "advisory": "OSA-2021-08",
          "defect": [
            "2021020842001809"
          ],
          "discovery": "USER"
        }
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
    "assignerShortName": "OTRS",
    "cveId": "CVE-2021-21438",
    "datePublished": "2021-03-22T08:50:17.683Z",
    "dateReserved": "2020-12-29T00:00:00.000Z",
    "dateUpdated": "2024-09-17T01:46:15.159Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1",
  "vulnerability-lookup:meta": {
    "epss": {
      "cve": "CVE-2021-21438",
      "date": "2026-09-25",
      "epss": "0.00634",
      "percentile": "0.48186"
    },
    "nvd": {
      "cve": {
        "configurations": [
          {
            "nodes": [
              {
                "cpeMatch": [
                  {
                    "criteria": "cpe:2.3:a:otrs:faq:*:*:*:*:*:*:*:*",
                    "matchCriteriaId": "5B3670FD-E893-4F88-A619-0898E422EBDE",
                    "versionEndExcluding": "6.0.29",
                    "versionStartIncluding": "6.0.0",
                    "vulnerable": true
                  },
                  {
                    "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
                    "matchCriteriaId": "49D03751-FD5B-45FA-B77C-5ECE233C5818",
                    "versionEndExcluding": "7.0.24",
                    "versionStartIncluding": "7.0.0",
                    "vulnerable": true
                  }
                ],
                "negate": false,
                "operator": "OR"
              }
            ]
          }
        ],
        "cveTags": [],
        "descriptions": [
          {
            "lang": "en",
            "value": "Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions."
          },
          {
            "lang": "es",
            "value": "Los agentes pueden ser capaces de visualizar art\u00edculos de FAQ vinculados sin permisos (definidos en la categor\u00eda FAQ).\u0026#xa0;Este problema afecta a: FAQ versi\u00f3n 6.0.29 y anteriores, OTRS versi\u00f3n 7.0.24 y anteriores"
          }
        ],
        "id": "CVE-2021-21438",
        "lastModified": "2024-11-21T05:48:21.740",
        "metrics": {
          "cvssMetricV2": [
            {
              "acInsufInfo": false,
              "baseSeverity": "MEDIUM",
              "cvssData": {
                "accessComplexity": "LOW",
                "accessVector": "NETWORK",
                "authentication": "SINGLE",
                "availabilityImpact": "NONE",
                "baseScore": 4.0,
                "confidentialityImpact": "PARTIAL",
                "integrityImpact": "NONE",
                "vectorString": "AV:N/AC:L/Au:S/C:P/I:N/A:N",
                "version": "2.0"
              },
              "exploitabilityScore": 8.0,
              "impactScore": 2.9,
              "obtainAllPrivilege": false,
              "obtainOtherPrivilege": false,
              "obtainUserPrivilege": false,
              "source": "nvd@nist.gov",
              "type": "Primary",
              "userInteractionRequired": false
            }
          ],
          "cvssMetricV31": [
            {
              "cvssData": {
                "attackComplexity": "LOW",
                "attackVector": "NETWORK",
                "availabilityImpact": "NONE",
                "baseScore": 3.5,
                "baseSeverity": "LOW",
                "confidentialityImpact": "LOW",
                "integrityImpact": "NONE",
                "privilegesRequired": "LOW",
                "scope": "UNCHANGED",
                "userInteraction": "REQUIRED",
                "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N",
                "version": "3.1"
              },
              "exploitabilityScore": 2.1,
              "impactScore": 1.4,
              "source": "security@otrs.com",
              "type": "Secondary"
            },
            {
              "cvssData": {
                "attackComplexity": "LOW",
                "attackVector": "NETWORK",
                "availabilityImpact": "NONE",
                "baseScore": 4.3,
                "baseSeverity": "MEDIUM",
                "confidentialityImpact": "LOW",
                "integrityImpact": "NONE",
                "privilegesRequired": "LOW",
                "scope": "UNCHANGED",
                "userInteraction": "NONE",
                "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N",
                "version": "3.1"
              },
              "exploitabilityScore": 2.8,
              "impactScore": 1.4,
              "source": "nvd@nist.gov",
              "type": "Primary"
            }
          ]
        },
        "published": "2021-03-22T09:15:13.437",
        "references": [
          {
            "source": "security@otrs.com",
            "tags": [
              "Vendor Advisory"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-08/"
          },
          {
            "source": "af854a3a-2127-422b-91ae-364da2661108",
            "tags": [
              "Vendor Advisory"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-08/"
          }
        ],
        "sourceIdentifier": "security@otrs.com",
        "vulnStatus": "Modified",
        "weaknesses": [
          {
            "description": [
              {
                "lang": "en",
                "value": "CWE-264"
              }
            ],
            "source": "security@otrs.com",
            "type": "Secondary"
          },
          {
            "description": [
              {
                "lang": "en",
                "value": "CWE-276"
              }
            ],
            "source": "nvd@nist.gov",
            "type": "Primary"
          }
        ]
      }
    },
    "redhat_vex": {
      "current_release_date": "2026-03-27T14:57:20+00:00",
      "cve": "CVE-2021-21438",
      "id": "CVE-2021-21438",
      "initial_release_date": "2021-03-22T00:00:00+00:00",
      "product_status:known_not_affected": "1",
      "source": "Red Hat CSAF VEX",
      "status": "final",
      "title": "FAQ articles are shown to users without permission",
      "url": "https://security.access.redhat.com/data/csaf/v2/vex/2021/cve-2021-21438.json",
      "version": "3"
    }
  }
}



Log in or create an account to share your comment.




Tags
Taxonomy of the tags.


Loading…

Loading…

Loading…

Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

Author Source Type Date Other

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Loading…

Loading…

Loading…

Related by attack behaviour

Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.


Loading…