CVE-2019-14748 (GCVE-0-2019-14748)
Vulnerability from cvelistv5 – Published: 2019-08-07 16:38 – Updated: 2024-08-05 00:26
VLAI
EPSS
VEX
Summary
An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment.
Severity
5.4 (Medium)
CWE
- n/a
Assigner
References
5 references
| URL | Tags |
|---|---|
| https://github.com/osTicket/osTicket/commit/33ed1… | x_refsource_MISC |
| https://github.com/osTicket/osTicket/releases/tag… | x_refsource_MISC |
| https://github.com/osTicket/osTicket/releases/tag… | x_refsource_MISC |
| http://packetstormsecurity.com/files/154003/osTic… | x_refsource_MISC |
| https://www.exploit-db.com/exploits/47224 | exploitx_refsource_EXPLOIT-DB |
{
"containers": {
"adp": [
{
"providerMetadata": {
"dateUpdated": "2024-08-05T00:26:38.679Z",
"orgId": "af854a3a-2127-422b-91ae-364da2661108",
"shortName": "CVE"
},
"references": [
{
"tags": [
"x_refsource_MISC",
"x_transferred"
],
"url": "https://github.com/osTicket/osTicket/commit/33ed106b1602f559a660a69f931a9d873685d1ba"
},
{
"tags": [
"x_refsource_MISC",
"x_transferred"
],
"url": "https://github.com/osTicket/osTicket/releases/tag/v1.12.1"
},
{
"tags": [
"x_refsource_MISC",
"x_transferred"
],
"url": "https://github.com/osTicket/osTicket/releases/tag/v1.10.7"
},
{
"tags": [
"x_refsource_MISC",
"x_transferred"
],
"url": "http://packetstormsecurity.com/files/154003/osTicket-1.12-File-Upload-Cross-Site-Scripting.html"
},
{
"name": "47224",
"tags": [
"exploit",
"x_refsource_EXPLOIT-DB",
"x_transferred"
],
"url": "https://www.exploit-db.com/exploits/47224"
}
],
"title": "CVE Program Container"
}
],
"cna": {
"affected": [
{
"product": "n/a",
"vendor": "n/a",
"versions": [
{
"status": "affected",
"version": "n/a"
}
]
}
],
"descriptions": [
{
"lang": "en",
"value": "An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment."
}
],
"problemTypes": [
{
"descriptions": [
{
"description": "n/a",
"lang": "en",
"type": "text"
}
]
}
],
"providerMetadata": {
"dateUpdated": "2019-08-13T13:28:48.000Z",
"orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
"shortName": "mitre"
},
"references": [
{
"tags": [
"x_refsource_MISC"
],
"url": "https://github.com/osTicket/osTicket/commit/33ed106b1602f559a660a69f931a9d873685d1ba"
},
{
"tags": [
"x_refsource_MISC"
],
"url": "https://github.com/osTicket/osTicket/releases/tag/v1.12.1"
},
{
"tags": [
"x_refsource_MISC"
],
"url": "https://github.com/osTicket/osTicket/releases/tag/v1.10.7"
},
{
"tags": [
"x_refsource_MISC"
],
"url": "http://packetstormsecurity.com/files/154003/osTicket-1.12-File-Upload-Cross-Site-Scripting.html"
},
{
"name": "47224",
"tags": [
"exploit",
"x_refsource_EXPLOIT-DB"
],
"url": "https://www.exploit-db.com/exploits/47224"
}
],
"x_legacyV4Record": {
"CVE_data_meta": {
"ASSIGNER": "cve@mitre.org",
"ID": "CVE-2019-14748",
"STATE": "PUBLIC"
},
"affects": {
"vendor": {
"vendor_data": [
{
"product": {
"product_data": [
{
"product_name": "n/a",
"version": {
"version_data": [
{
"version_value": "n/a"
}
]
}
}
]
},
"vendor_name": "n/a"
}
]
}
},
"data_format": "MITRE",
"data_type": "CVE",
"data_version": "4.0",
"description": {
"description_data": [
{
"lang": "eng",
"value": "An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment."
}
]
},
"problemtype": {
"problemtype_data": [
{
"description": [
{
"lang": "eng",
"value": "n/a"
}
]
}
]
},
"references": {
"reference_data": [
{
"name": "https://github.com/osTicket/osTicket/commit/33ed106b1602f559a660a69f931a9d873685d1ba",
"refsource": "MISC",
"url": "https://github.com/osTicket/osTicket/commit/33ed106b1602f559a660a69f931a9d873685d1ba"
},
{
"name": "https://github.com/osTicket/osTicket/releases/tag/v1.12.1",
"refsource": "MISC",
"url": "https://github.com/osTicket/osTicket/releases/tag/v1.12.1"
},
{
"name": "https://github.com/osTicket/osTicket/releases/tag/v1.10.7",
"refsource": "MISC",
"url": "https://github.com/osTicket/osTicket/releases/tag/v1.10.7"
},
{
"name": "http://packetstormsecurity.com/files/154003/osTicket-1.12-File-Upload-Cross-Site-Scripting.html",
"refsource": "MISC",
"url": "http://packetstormsecurity.com/files/154003/osTicket-1.12-File-Upload-Cross-Site-Scripting.html"
},
{
"name": "47224",
"refsource": "EXPLOIT-DB",
"url": "https://www.exploit-db.com/exploits/47224"
}
]
}
}
}
},
"cveMetadata": {
"assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
"assignerShortName": "mitre",
"cveId": "CVE-2019-14748",
"datePublished": "2019-08-07T16:38:58.000Z",
"dateReserved": "2019-08-07T00:00:00.000Z",
"dateUpdated": "2024-08-05T00:26:38.679Z",
"state": "PUBLISHED"
},
"dataType": "CVE_RECORD",
"dataVersion": "5.1",
"vulnerability-lookup:meta": {
"epss": {
"cve": "CVE-2019-14748",
"date": "2026-11-08",
"epss": "0.02733",
"percentile": "0.86199"
},
"nvd": {
"cve": {
"affected": [
{
"affectedData": [
{
"product": "n/a",
"vendor": "n/a",
"versions": [
{
"status": "affected",
"version": "n/a"
}
]
}
],
"source": "cve@mitre.org"
}
],
"configurations": [
{
"nodes": [
{
"cpeMatch": [
{
"criteria": "cpe:2.3:a:enhancesoft:osticket:*:*:*:*:*:*:*:*",
"matchCriteriaId": "F4C67250-AA50-471C-9356-4C2DB0A3EA98",
"versionEndExcluding": "1.10.7",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:enhancesoft:osticket:*:*:*:*:*:*:*:*",
"matchCriteriaId": "83439B7B-7744-4C7D-ABFB-BA2F3F8DEA5A",
"versionEndExcluding": "1.12.1",
"versionStartIncluding": "1.12",
"vulnerable": true
}
],
"negate": false,
"operator": "OR"
}
]
}
],
"cveTags": [],
"descriptions": [
{
"lang": "en",
"value": "An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment."
},
{
"lang": "es",
"value": "Se detect\u00f3 un problema en osTicket versiones anteriores a 1.10.7 y versiones 1.12.x anteriores a 1.12.1. El formulario de creaci\u00f3n de Ticket permite a los usuarios cargar archivos en conjunto con consultas. Se encontr\u00f3 que la funcionalidad file-upload presenta menos (o ninguna) mitigaciones implementadas para las comprobaciones de contenido de archivos; adem\u00e1s, la salida no se maneja apropiadamente, causando una vulnerabilidad de tipo XSS persistente que conlleva al robo de cookies o acciones maliciosas. Por ejemplo, un usuario que no sea agente puede cargar un archivo .html y Content-Disposition ser\u00e1 ajustado a inline en lugar de attachment."
}
],
"id": "CVE-2019-14748",
"lastModified": "2026-07-10T18:20:35.780",
"metrics": {
"cvssMetricV2": [
{
"acInsufInfo": false,
"baseSeverity": "LOW",
"cvssData": {
"accessComplexity": "MEDIUM",
"accessVector": "NETWORK",
"authentication": "SINGLE",
"availabilityImpact": "NONE",
"baseScore": 3.5,
"confidentialityImpact": "NONE",
"integrityImpact": "PARTIAL",
"vectorString": "AV:N/AC:M/Au:S/C:N/I:P/A:N",
"version": "2.0"
},
"exploitabilityScore": 6.8,
"impactScore": 2.9,
"obtainAllPrivilege": false,
"obtainOtherPrivilege": false,
"obtainUserPrivilege": false,
"source": "nvd@nist.gov",
"type": "Primary",
"userInteractionRequired": true
}
],
"cvssMetricV30": [
{
"cvssData": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 5.4,
"baseSeverity": "MEDIUM",
"confidentialityImpact": "LOW",
"integrityImpact": "LOW",
"privilegesRequired": "LOW",
"scope": "CHANGED",
"userInteraction": "REQUIRED",
"vectorString": "CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N",
"version": "3.0"
},
"exploitabilityScore": 2.3,
"impactScore": 2.7,
"source": "nvd@nist.gov",
"type": "Primary"
}
]
},
"published": "2019-08-07T17:15:12.417",
"references": [
{
"source": "cve@mitre.org",
"tags": [
"Exploit",
"Third Party Advisory",
"VDB Entry"
],
"url": "http://packetstormsecurity.com/files/154003/osTicket-1.12-File-Upload-Cross-Site-Scripting.html"
},
{
"source": "cve@mitre.org",
"tags": [
"Patch",
"Release Notes",
"Third Party Advisory"
],
"url": "https://github.com/osTicket/osTicket/commit/33ed106b1602f559a660a69f931a9d873685d1ba"
},
{
"source": "cve@mitre.org",
"tags": [
"Release Notes",
"Third Party Advisory"
],
"url": "https://github.com/osTicket/osTicket/releases/tag/v1.10.7"
},
{
"source": "cve@mitre.org",
"tags": [
"Third Party Advisory"
],
"url": "https://github.com/osTicket/osTicket/releases/tag/v1.12.1"
},
{
"source": "cve@mitre.org",
"tags": [
"Exploit",
"Third Party Advisory",
"VDB Entry"
],
"url": "https://www.exploit-db.com/exploits/47224"
},
{
"source": "af854a3a-2127-422b-91ae-364da2661108",
"tags": [
"Exploit",
"Third Party Advisory",
"VDB Entry"
],
"url": "http://packetstormsecurity.com/files/154003/osTicket-1.12-File-Upload-Cross-Site-Scripting.html"
},
{
"source": "af854a3a-2127-422b-91ae-364da2661108",
"tags": [
"Patch",
"Release Notes",
"Third Party Advisory"
],
"url": "https://github.com/osTicket/osTicket/commit/33ed106b1602f559a660a69f931a9d873685d1ba"
},
{
"source": "af854a3a-2127-422b-91ae-364da2661108",
"tags": [
"Release Notes",
"Third Party Advisory"
],
"url": "https://github.com/osTicket/osTicket/releases/tag/v1.10.7"
},
{
"source": "af854a3a-2127-422b-91ae-364da2661108",
"tags": [
"Third Party Advisory"
],
"url": "https://github.com/osTicket/osTicket/releases/tag/v1.12.1"
},
{
"source": "af854a3a-2127-422b-91ae-364da2661108",
"tags": [
"Exploit",
"Third Party Advisory",
"VDB Entry"
],
"url": "https://www.exploit-db.com/exploits/47224"
}
],
"sourceIdentifier": "cve@mitre.org",
"vulnStatus": "Modified",
"weaknesses": [
{
"description": [
{
"lang": "en",
"value": "CWE-79"
},
{
"lang": "en",
"value": "CWE-434"
}
],
"source": "nvd@nist.gov",
"type": "Primary"
}
]
}
}
}
}
Loading…
Loading…
Drag nodes to arrange them. Double-click a related vulnerability to open it, or a source to visit its link. The Physics button on the left tunes the layout and the simulation; the legend at the bottom left hides or shows nodes by kind and by sighting type.
Experimental. This forecast is provided for visualization only and may change without notice. Do not use it for operational decisions.
Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.
Sightings
| Author | Source | Type | Date | Other |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
Vulnerability timeline
Sightings and recorded dates, grouped by day · UTC
How durations are calculated
Following the VTEM framework (Black Hat USA 2015), time to patch starts when the vendor or a coordinator was informed, total time to patch at discovery, and disclosure to patch at public disclosure; vendor response time runs from the report to its acknowledgement. Time to exploit and time unpatched start at the earliest discovery or report, falling back to public disclosure. Unpatched time ends at the first recorded patch, or the calculation time when no patch is recorded. Exploitation to patch shows the interval between those two events; a published proof of concept is a public exploit, not exploitation.
Each result shows its source dates. A negative interval means the end event came first; when date-only inputs leave the order open, the result says so. Date-only inputs are approximate. The earliest evidence wins: KEV report dates and sightings are labelled as such. Records describing another vulnerability are listed but never calculated from, and a PoC alone does not establish exploitation. Missing patch evidence does not prove that no patch exists. Filters below change the event list only.
Loading timeline…
Loading…
Loading…
The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the
vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base
model, served locally by ML-Gateway.
They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.
Loading…
Related by attack behaviour
Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.