Search criteria
2 vulnerabilities found for Fluent Support – Helpdesk & Customer Support Ticket System by techjewel
CVE-2024-13568 (GCVE-0-2024-13568)
Vulnerability from nvd – Published: 2025-03-01 04:21 – Updated: 2025-03-03 20:57
VLAI?
Title
Fluent Support – Helpdesk & Customer Support Ticket System <= 1.8.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory
Summary
The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.
Severity ?
7.5 (High)
CWE
- CWE-200 - Exposure of Sensitive Information to an Unauthorized Actor
Assigner
References
Impacted products
| Vendor | Product | Version | ||
|---|---|---|---|---|
| techjewel | Fluent Support – Helpdesk & Customer Support Ticket System |
Affected:
* , ≤ 1.8.5
(semver)
|
Credits
Tim Coen
{
"containers": {
"adp": [
{
"metrics": [
{
"other": {
"content": {
"id": "CVE-2024-13568",
"options": [
{
"Exploitation": "none"
},
{
"Automatable": "yes"
},
{
"Technical Impact": "partial"
}
],
"role": "CISA Coordinator",
"timestamp": "2025-03-03T20:54:57.307978Z",
"version": "2.0.3"
},
"type": "ssvc"
}
}
],
"providerMetadata": {
"dateUpdated": "2025-03-03T20:57:44.802Z",
"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"shortName": "CISA-ADP"
},
"title": "CISA ADP Vulnrichment"
}
],
"cna": {
"affected": [
{
"defaultStatus": "unaffected",
"product": "Fluent Support \u2013 Helpdesk \u0026 Customer Support Ticket System",
"vendor": "techjewel",
"versions": [
{
"lessThanOrEqual": "1.8.5",
"status": "affected",
"version": "*",
"versionType": "semver"
}
]
}
],
"credits": [
{
"lang": "en",
"type": "finder",
"value": "Tim Coen"
}
],
"descriptions": [
{
"lang": "en",
"value": "The Fluent Support \u2013 Helpdesk \u0026 Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the \u0027fluent-support\u0027 directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets."
}
],
"metrics": [
{
"cvssV3_1": {
"baseScore": 7.5,
"baseSeverity": "HIGH",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N",
"version": "3.1"
}
}
],
"problemTypes": [
{
"descriptions": [
{
"cweId": "CWE-200",
"description": "CWE-200 Exposure of Sensitive Information to an Unauthorized Actor",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
"dateUpdated": "2025-03-01T04:21:47.217Z",
"orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
"shortName": "Wordfence"
},
"references": [
{
"url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/17f40832-8ae5-443a-aa98-f0e61d1152cc?source=cve"
},
{
"url": "https://plugins.trac.wordpress.org/browser/fluent-support/trunk/app/Services/Includes/FileSystem.php"
}
],
"timeline": [
{
"lang": "en",
"time": "2025-02-28T15:27:49.000+00:00",
"value": "Disclosed"
}
],
"title": "Fluent Support \u2013 Helpdesk \u0026 Customer Support Ticket System \u003c= 1.8.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory"
}
},
"cveMetadata": {
"assignerOrgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
"assignerShortName": "Wordfence",
"cveId": "CVE-2024-13568",
"datePublished": "2025-03-01T04:21:47.217Z",
"dateReserved": "2025-01-21T03:19:33.132Z",
"dateUpdated": "2025-03-03T20:57:44.802Z",
"state": "PUBLISHED"
},
"dataType": "CVE_RECORD",
"dataVersion": "5.1"
}
CVE-2024-13568 (GCVE-0-2024-13568)
Vulnerability from cvelistv5 – Published: 2025-03-01 04:21 – Updated: 2025-03-03 20:57
VLAI?
Title
Fluent Support – Helpdesk & Customer Support Ticket System <= 1.8.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory
Summary
The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.
Severity ?
7.5 (High)
CWE
- CWE-200 - Exposure of Sensitive Information to an Unauthorized Actor
Assigner
References
Impacted products
| Vendor | Product | Version | ||
|---|---|---|---|---|
| techjewel | Fluent Support – Helpdesk & Customer Support Ticket System |
Affected:
* , ≤ 1.8.5
(semver)
|
Credits
Tim Coen
{
"containers": {
"adp": [
{
"metrics": [
{
"other": {
"content": {
"id": "CVE-2024-13568",
"options": [
{
"Exploitation": "none"
},
{
"Automatable": "yes"
},
{
"Technical Impact": "partial"
}
],
"role": "CISA Coordinator",
"timestamp": "2025-03-03T20:54:57.307978Z",
"version": "2.0.3"
},
"type": "ssvc"
}
}
],
"providerMetadata": {
"dateUpdated": "2025-03-03T20:57:44.802Z",
"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"shortName": "CISA-ADP"
},
"title": "CISA ADP Vulnrichment"
}
],
"cna": {
"affected": [
{
"defaultStatus": "unaffected",
"product": "Fluent Support \u2013 Helpdesk \u0026 Customer Support Ticket System",
"vendor": "techjewel",
"versions": [
{
"lessThanOrEqual": "1.8.5",
"status": "affected",
"version": "*",
"versionType": "semver"
}
]
}
],
"credits": [
{
"lang": "en",
"type": "finder",
"value": "Tim Coen"
}
],
"descriptions": [
{
"lang": "en",
"value": "The Fluent Support \u2013 Helpdesk \u0026 Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the \u0027fluent-support\u0027 directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets."
}
],
"metrics": [
{
"cvssV3_1": {
"baseScore": 7.5,
"baseSeverity": "HIGH",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N",
"version": "3.1"
}
}
],
"problemTypes": [
{
"descriptions": [
{
"cweId": "CWE-200",
"description": "CWE-200 Exposure of Sensitive Information to an Unauthorized Actor",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
"dateUpdated": "2025-03-01T04:21:47.217Z",
"orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
"shortName": "Wordfence"
},
"references": [
{
"url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/17f40832-8ae5-443a-aa98-f0e61d1152cc?source=cve"
},
{
"url": "https://plugins.trac.wordpress.org/browser/fluent-support/trunk/app/Services/Includes/FileSystem.php"
}
],
"timeline": [
{
"lang": "en",
"time": "2025-02-28T15:27:49.000+00:00",
"value": "Disclosed"
}
],
"title": "Fluent Support \u2013 Helpdesk \u0026 Customer Support Ticket System \u003c= 1.8.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory"
}
},
"cveMetadata": {
"assignerOrgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
"assignerShortName": "Wordfence",
"cveId": "CVE-2024-13568",
"datePublished": "2025-03-01T04:21:47.217Z",
"dateReserved": "2025-01-21T03:19:33.132Z",
"dateUpdated": "2025-03-03T20:57:44.802Z",
"state": "PUBLISHED"
},
"dataType": "CVE_RECORD",
"dataVersion": "5.1"
}