Search

Find a vulnerability

Search criteria

    2 vulnerabilities found for Fluent Support – Helpdesk & Customer Support Ticket System by techjewel

    CVE-2024-13568 (GCVE-0-2024-13568)

    Vulnerability from nvd – Published: 2025-03-01 04:21 – Updated: 2026-04-08 16:37
    VLAI
    Title
    Fluent Support – Helpdesk & Customer Support Ticket System <= 1.8.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory
    Summary
    The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.
    Severity
    7.5 (High)
    CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
    SSVC
    Exploitation: none Automatable: yes Technical Impact: partial
    CISA Coordinator (v2.0.3)
    CWE
    • CWE-200 - Exposure of Sensitive Information to an Unauthorized Actor
    Assigner
    References
    Impacted products
    Credits
    Tim Coen
    Show details on NVD website
    To clipboard 

    {
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2024-13568",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "yes"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2025-03-03T20:54:57.307978Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-03-03T20:57:44.802Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "unaffected",
          "product": "Fluent Support \u2013 Helpdesk \u0026 Customer Support Ticket System",
          "vendor": "techjewel",
          "versions": [
            {
              "lessThanOrEqual": "1.8.5",
              "status": "affected",
              "version": "0",
              "versionType": "semver"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "finder",
          "value": "Tim Coen"
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "The Fluent Support \u2013 Helpdesk \u0026 Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the \u0027fluent-support\u0027 directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "baseScore": 7.5,
            "baseSeverity": "HIGH",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-200",
              "description": "CWE-200 Exposure of Sensitive Information to an Unauthorized Actor",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2026-04-08T16:37:32.775Z",
        "orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
        "shortName": "Wordfence"
      },
      "references": [
        {
          "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/17f40832-8ae5-443a-aa98-f0e61d1152cc?source=cve"
        },
        {
          "url": "https://plugins.trac.wordpress.org/changeset/3248479/fluent-support/tags/1.8.6/app/Services/Includes/FileSystem.php"
        }
      ],
      "timeline": [
        {
          "lang": "en",
          "time": "2025-02-28T15:27:49.000Z",
          "value": "Disclosed"
        }
      ],
      "title": "Fluent Support \u2013 Helpdesk \u0026 Customer Support Ticket System \u003c= 1.8.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory"
    }
  },
  "cveMetadata": {
    "assignerOrgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
    "assignerShortName": "Wordfence",
    "cveId": "CVE-2024-13568",
    "datePublished": "2025-03-01T04:21:47.217Z",
    "dateReserved": "2025-01-21T03:19:33.132Z",
    "dateUpdated": "2026-04-08T16:37:32.775Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.2"
}

    CVE-2024-13568 (GCVE-0-2024-13568)

    Vulnerability from cvelistv5 – Published: 2025-03-01 04:21 – Updated: 2026-04-08 16:37
    VLAI
    Title
    Fluent Support – Helpdesk & Customer Support Ticket System <= 1.8.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory
    Summary
    The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.
    Severity
    7.5 (High)
    CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
    SSVC
    Exploitation: none Automatable: yes Technical Impact: partial
    CISA Coordinator (v2.0.3)
    CWE
    • CWE-200 - Exposure of Sensitive Information to an Unauthorized Actor
    Assigner
    References
    Impacted products
    Credits
    Tim Coen
    Show details on NVD website
    To clipboard 

    {
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2024-13568",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "yes"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2025-03-03T20:54:57.307978Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-03-03T20:57:44.802Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "unaffected",
          "product": "Fluent Support \u2013 Helpdesk \u0026 Customer Support Ticket System",
          "vendor": "techjewel",
          "versions": [
            {
              "lessThanOrEqual": "1.8.5",
              "status": "affected",
              "version": "0",
              "versionType": "semver"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "finder",
          "value": "Tim Coen"
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "The Fluent Support \u2013 Helpdesk \u0026 Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the \u0027fluent-support\u0027 directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "baseScore": 7.5,
            "baseSeverity": "HIGH",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-200",
              "description": "CWE-200 Exposure of Sensitive Information to an Unauthorized Actor",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2026-04-08T16:37:32.775Z",
        "orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
        "shortName": "Wordfence"
      },
      "references": [
        {
          "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/17f40832-8ae5-443a-aa98-f0e61d1152cc?source=cve"
        },
        {
          "url": "https://plugins.trac.wordpress.org/changeset/3248479/fluent-support/tags/1.8.6/app/Services/Includes/FileSystem.php"
        }
      ],
      "timeline": [
        {
          "lang": "en",
          "time": "2025-02-28T15:27:49.000Z",
          "value": "Disclosed"
        }
      ],
      "title": "Fluent Support \u2013 Helpdesk \u0026 Customer Support Ticket System \u003c= 1.8.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory"
    }
  },
  "cveMetadata": {
    "assignerOrgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
    "assignerShortName": "Wordfence",
    "cveId": "CVE-2024-13568",
    "datePublished": "2025-03-01T04:21:47.217Z",
    "dateReserved": "2025-01-21T03:19:33.132Z",
    "dateUpdated": "2026-04-08T16:37:32.775Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.2"
}